Vice President Sales and Key Accounts - APAC

TrustYou is on a mission to help make guests happy!. We achieve this goal by offering three complimentary platforms powered by hospitality AI.

Customer Experience Platform (CXP) helps to improve the hotel quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market the reputation.

Customer Data Platform (CDP) merges and masters your data and turns insights into effective marketing, personalized communication and higher customer lifetime value.

Our Agent Platform gives personalized recommendations and fast answers for frequent direct bookings and lower operational costs 24/7.

TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou at www.trustyou.com

We trust you make an impact! 

At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginner’s mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy! 

Position: Vice President Sales and Key Accounts - APAC

Location of the role: Singapore (Remote)

As a VP Sales and Key Accounts - APAC, you will be responsible for leading, inspiring, and motivating our Business Development and Key Account Management Team. Furthermore, you are responsible for generating revenue through sales of our CXP, CDP and Agent Platform and strategically managing the enterprise sales efforts to maximize revenue within APAC.

The ideal candidate will be responsible for developing and executing sales strategies to ensure a robust pipeline and sales execution. Engaging closely with internal partners, they will develop, deploy and maintain a velocity sales process. Our ideal candidate has proven experience in managing, building and encouraging a team to achieve weekly, monthly, and quarterly targets!

If you have a passion for Hospitality SaaS Sales, and a data-driven mindset, we encourage you to apply for this opportunity.

• Leading and coaching our APAC Business Development and Key Account Management Team by fostering an organization of continuous process improvement
• Strategically managing efforts to exceed goals and quotas, both individually and for the team; building a key, sustainable pipeline to help drive new business
• Responsible for the optimal deployment of sales personnel
• Managing the full sales cycle by writing and negotiating proposals for clients
• Creating awareness of TrustYou’s products and establish TrustYou as the market leader in the APAC
• Attending trade shows and other relevant industry events in the APAC to inform potential clients about product features
• Provide feedback and recommendations on marketing efforts from real world interactions with prospects and customers, including presentations and keynotes in territory
• Creating an inspiring and motivating team environment with an open communication culture

• Bachelor’s degree in Business Administration, Hospitality and Tourism or relevant field.
• Understanding about regional nuances where we might need to flex our global strategy. Experience managing multiple regions within APAC is a must.
• Extensive experience in sales, with 10+ years in sales and 5+ years in leadership.
• Prior experience preferred with outbound calling, prospecting, business development, and/or direct sales
• Self starter and hands-on mentality
• Ability to thrive in a startup environment— you move quickly, think strategically, and are superb at tactical execution. 
• Skilled at establishing strong professional relationships with customers on different levels.
• Ability to thrive under pressure.
• Strong contract negotiation and closing skills.
• Flexibility to work across multiple geographies and time zones in APAC.
• Excellent communication and writing skills in English, with additional languages a bonus (Mandarin, Cantonese, Malay)

• Prior experience in Hospitality SaaS companies.
• Salesforce or equivalent CRM experience 

• Working in a global, diverse, and collaborative team 
• Flexible working hours allowing you the freedom to shape your work-life
• Remote-friendly environment and budget for home office equipment 
• On-going career development, training, and coaching
• Six days for learning & development 
• Celebrate in style at our team events (in-person and virtually) 
• Social benefits and perks based on location 

Why TrustYou?

Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section.

P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.

If you are excited about this opportunity, join us! We look forward to your application and getting to know you.