Sales Manager

As the Sales Manager at Better Debt Solutions, you'll lead, motivate, and coach a talented team of call center representatives. Your responsibilities will include monitoring sales performance metrics, providing ongoing training, ensuring call quality, and developing sales strategies. You’ll also prepare reports on team performance to present to senior management.

To qualify for the Sales Manager position at Better Debt Solutions, candidates should have a minimum of five years of debt settlement experience and five years in a leadership role. Strong knowledge of sales techniques, excellent communication skills, and proficiency in CRM software are also key requirements.

The Sales Manager position at Better Debt Solutions offers a starting salary of $120,000, along with the exciting prospect of uncapped commissions. This means your earning potential will be directly tied to your performance—if you excel, so does your income!

At Better Debt Solutions, we believe in continuous growth. As a Sales Manager, you'll have access to training and ongoing development opportunities to enhance your leadership and sales skills. We also prioritize a collaborative work environment to foster teamwork and innovation.

Yes, the Sales Manager role at Better Debt Solutions requires candidates to work in the office at our Irvine, CA location. This enables you to closely support your team and engage with clients for optimal results.

In your answer, highlight your professional background in debt settlement and mention specific examples of how you have effectively led a sales team to surpass targets. This showcases both your expertise and leadership capabilities.

Discuss the various strategies you've implemented to keep your team engaged, such as incentive programs, regular coaching sessions, and fostering a positive work culture. Highlighting your unique techniques will set you apart.

Share a clear example where you analyzed performance metrics, identified an area for improvement, and successfully implemented changes to boost sales performance. Use quantitative results if possible to add credibility.

Your approach should focus on structured training methods, including product knowledge, sales techniques, and role-playing exercises. Emphasize adapting training to each individual's learning style for better effectiveness.

Detail how you monitor calls and provide feedback to team members. Mention any tools or metrics you utilize to ensure calls meet the required quality and compliance standards, showing your attention to detail.

Discuss any specific CRM platforms you've worked with and how they've improved tracking, analysis, or customer engagement during the sales process. This shows your familiarity with tools that enhance productivity.

Explain how you approach conflict resolution by promoting open communication and team collaboration. Highlight the importance of understanding each team member's perspective while steering towards collective goals.

Your answer should reflect awareness of diversity in hiring and fostering an inclusive environment. Share examples of how you've successfully built diverse teams or enhanced team dynamics in the past.

Outline your time management strategies, such as setting clear priorities, using tools to track tasks, and ensuring regular check-ins with your team. This shows your organization skills and commitment to efficiency.

Mention specific resources you use, such as industry publications, conferences, or online webinars, to keep informed about market dynamics and regulatory changes, showcasing your proactive approach to professional development.