Sales Executive - Salesforce

As a Sales Executive at TTEC Digital, you'll be responsible for driving Salesforce bookings and managing relationships with existing clients. You'll actively participate in go-to-market (GTM) activities, collaborate with account executives, and forecast your sales outlook. Additionally, you'll create materials to support sales opportunities and engage in strategic partnerships with vendor ecosystems. Your expertise will be fundamental in crafting tailored solutions that align with client needs.

To qualify for the Sales Executive position at TTEC Digital, you should have over 10 years of enterprise consulting experience and at least 8 years in a quota-retiring sales role, preferably with sales leadership experience. Familiarity with Salesforce technology solutions is essential. We also look for a strong understanding of strategy, account management, and the ability to navigate a matrixed organization.

At TTEC Digital, we encourage continuous professional development for our Sales Executives. We offer access to training programs, mentorship opportunities, and resources to enhance your skills in sales management and Salesforce technologies. We believe in fostering a culture of growth where employees are supported in their career aspirations and feel empowered to succeed.

The compensation for the Sales Executive position at TTEC Digital ranges from $190,000 to $225,000 per year, depending on your geographic location, work experience, education, and skill levels. Additionally, this role is eligible for an annual incentive program, highlighting our commitment to rewarding your contributions to the business.

TTEC Digital provides a comprehensive benefits package for Sales Executives that includes medical, dental, and vision insurance, along with tax-advantaged healthcare accounts. We also offer income protection benefits, paid time off (PTO), and wellness time off, emphasizing our commitment to employee well-being and work-life balance.

When answering this question, highlight specific Salesforce projects you've managed or been involved in. Discuss how you utilized Salesforce to achieve business goals, such as improving client relationships or driving sales growth. Be sure to mention any certifications or training you have in Salesforce, and demonstrate your understanding of its features and capabilities.

Share specific strategies you use to forge and maintain strong client relationships. Discuss how you approach understanding client needs, providing value, and following up on previous conversations. Providing examples of successful long-term relationships can significantly enhance your response.

Outline the tools or techniques you use for accurate sales forecasting. This might include data analysis, pipeline reviews, or market research. Be prepared to discuss how your forecasting contributed to meeting or exceeding sales targets in past roles.

Choose a specific example where you faced resistance from a client or had to navigate a tough negotiation. Outline the steps you took to address the challenge and what the outcome was, emphasizing your problem-solving skills and resilience.

Explain your approach to teamwork within a structured environment. Discuss communication practices that ensure alignment, how you share insights or strategies, and how you handle conflicts or differing goals within the team to achieve collective results.

Highlight your experience in developing go-to-market plans. Discuss methods such as market analysis, customer segmentation, and competitive positioning. Share specific results from previous projects where your strategies successfully resulted in increased sales or market penetration.

Emphasize the importance of research and understanding the client's pain points. Explain your process for customizing your value proposition to match the client's specific challenges, using data and case studies to back your proposals.

Discuss how you leverage team collaboration to achieve sales targets. This could include sharing leads, joint meetings, or cross-training. Highlight how being a team player can enhance overall sales performance.

Share your approach to market research, networking, and analyzing client feedback to identify new sales prospects. Discuss the tools you use, such as CRM databases, to track potential leads and measure conversion effectiveness.

This is your chance to reflect on what drives you professionally. Discuss personal goals, client success stories, or the satisfaction of meeting/exceeding sales targets as motivators. This gives insight into your passion and dedication to the role.