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Product Manager (UK Remote)

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

As a Product Manager on the Platform Product Team, you will be an integral part of the product development lifecycle for our Integrity products.

You will balance cost and impact when scoping new features, bugs, and technical debt with engineering and product partners. You will partner with engineering to define technical requirements and priorities, and coordinate with operations and marketing teams to ensure smooth, frictionless rollouts. 

At Turnitin, our products are built on a shared services model, requiring product managers to collaborate across multiple teams to ensure end-to-end interoperability and alignment across our products. As part of “One Team” you will be required to manage cross-team dependencies and stakeholders to be successful.

Responsibilities:

  • Partner with Engineering and other Product leads to define technical and functional product requirements; lead implementation and rollout, including stakeholder communication.
  • Business Analysis activities including the creation and management of backlogs, epics, and user stories. 
  • Proactively identify, mitigate, and resolve risks and obstacles. Adapt to change by offering clear options and their potential outcomes.
  • Create alignment across work tracks and product/engineering teams, with a shared product vision and roadmap.
  • Translate high-level strategy and concepts into actionable deliverables.

Qualifications

Essential Qualifications, Skills, and Knowledge/Experience:

  • 3+ years of experience as a Business Analyst/Product Owner/Product Manager or a similar role.
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate opportunistic innovative ideas with technical and non-technical partners.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up hypotheses and recommendations.
  • Proven success in Agile product management, development and product ownership competencies including experience with JIRA (or equivalent) systems for backlog management, project status and work tracking.
  • Exceptional communication, collaboration, and leadership skills.

Preferred Qualifications, Skills, and Knowledge/Experience:

  • CSPO or equivalent product management qualifications.
  • Experience with SQL.
  • Experience in Micro Frontend and Shared Services deliverables.
  • Experience in low-fidelity prototyping to aid early brainstorming with stakeholders.
  • Demonstrable experience in leading complex digital products in a fast moving environment involving multiple stakeholder groups.
  • Experience with managing a technical roadmap for service level deliverables.
  • Understanding of the educational technology landscape including knowledge of or experience with LMS systems such as Blackboard, Canvas, Desire to Learn, Moodle, Schoology, and others.

Additional Information

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

  • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
  • Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
  • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
  • Action & Ownership - We have a bias toward action and empower teammates to make decisions.
  • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
  • Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

  • Remote First Culture
  • Health Care Coverage*
  • Education Reimbursement*
  • Competitive Paid Time Off 
  • 4 Self-Care Days per year
  • National Holidays*
  • 2 Founder Days + Juneteenth Observed
  • Paid Volunteer Time*
  • Charitable contribution match*
  • Monthly Wellness or Home Office Reimbursement/*
  • Access to Modern Health (mental health platform)
  • Parental Leave*
  • Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager (UK Remote), Turnitin, LLC

Are you a passionate Product Manager looking to make impactful changes in the educational landscape? Then Turnitin’s remote opportunity as a Product Manager could be your next big step! Based in the vibrant city of Manchester, UK, this role involves leading the charge on our Integrity products within the Platform Product Team. You'll partner closely with engineering and product leads to shape the future of educational technology while ensuring seamless rollouts across teams. With over 25 years in the industry, Turnitin brings a wealth of knowledge and a shared mission – to enhance integrity and learning outcomes for millions. In this collaborative role, you’ll analyze the market, create detailed backlogs, and tackle technical requirements, making you a crucial player in our innovative journey. Your experience at Turnitin will not only involve managing cross-team dependencies but also translating high-level strategies into actionable results. If you love building meaningful products and seek a workplace that values your input and growth, Turnitin might just be your home. We celebrate diversity and support each team member with flexible work solutions, ultimately pushing the boundaries of what's possible in education. Join us, and let’s make a difference together while enjoying the perks of a robust Total Rewards package that covers more than just a paycheck. Can’t wait to see your application!

Frequently Asked Questions (FAQs) for Product Manager (UK Remote) Role at Turnitin, LLC
What are the responsibilities of the Product Manager at Turnitin?

As a Product Manager at Turnitin, your primary responsibilities will include collaborating with engineering and product leads to define technical and functional requirements for our Integrity products. You'll manage the product development lifecycle by creating and managing backlogs, leading rollouts, and ensuring strong stakeholder communication. Additionally, you'll proactively identify and resolve risks, aligning work across teams to achieve a shared product vision.

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What qualifications do I need to apply for the Product Manager role at Turnitin?

To be considered for the Product Manager position at Turnitin, you should possess at least 3 years of experience in a related role such as Product Owner or Business Analyst. Essential skills include strong analytical abilities, familiarity with Agile methodologies, and superior communication strengths. Technical proficiency, including experience with JIRA or similar backlog management systems, is required, along with an understanding of educational technologies.

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How does Turnitin support remote work for Product Managers?

Turnitin has a remote-first culture that allows Product Managers to work flexibly, promoting both personal accountability and team collaboration. This remote-centric approach is designed to empower you to thrive in your role while balancing work and life. The company provides a comprehensive benefits package, including wellness programs, that further supports remote employees in achieving their best work.

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What type of experience is beneficial for the Product Manager role at Turnitin?

Beneficial experience for the Product Manager role at Turnitin includes a background in managing complex digital projects with multiple stakeholders. Familiarity with SQL and the educational technology landscape, particularly in Learning Management Systems, will also be advantageous. The ability to lead teams in fast-paced environments is essential for ensuring that product deliveries meet organizational goals and user needs.

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What is the company culture like at Turnitin for Product Managers?

The culture at Turnitin is inclusive, innovative, and collaborative. As a Product Manager, you'll be part of a diverse team unified by the mission of enhancing educational integrity. The organization prides itself on a strong sense of teamwork, values continuous learning, and supports individual growth, ensuring that everyone has the opportunity to contribute to meaningful projects.

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Common Interview Questions for Product Manager (UK Remote)
How do you prioritize features when managing a product roadmap?

In prioritizing features for the product roadmap, I rely on a combination of stakeholder feedback, user data, and strategic alignment with company goals. I assess the potential impact of each feature on users and our overall mission, often using metrics and customer insights to guide my decisions. I value transparency in the process, allowing team members to understand the rationale behind ranking and reprioritizations.

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Can you describe a challenging situation you've faced as a Product Manager?

One challenging situation I encountered was during a critical product rollout when unexpected technical issues arose. To address this, I facilitated cross-team discussions to identify root causes and implemented a triage process to prioritize fixes without derailing the launch timeline. By remaining adaptable and keeping lines of communication open, we successfully navigated the challenge and ultimately improved the product experience.

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What methods do you use to gather user feedback?

I employ various methods for gathering user feedback, including surveys, user interviews, and beta testing sessions. Additionally, I analyze usage data through analytics tools to understand user behavior and identify pain points. By combining qualitative and quantitative insights, I ensure that our decisions are data-driven and aligned with user needs.

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How do you handle conflicting priorities among stakeholders?

Handling conflicting priorities requires a solid negotiation strategy and a focus on consensus-building. I communicate regularly with stakeholders to understand their needs and objectives. By aligning their priorities with the overall product vision and using data to justify my recommendations, I can facilitate discussions that lead to agreeable solutions while maintaining project timelines.

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What experience do you have with Agile methodologies?

I have extensive experience with Agile methodologies, having led several Scrum teams in previous roles. I am proficient in managing product backlogs, facilitating sprint planning, and conducting retrospectives to ensure continuous improvement. By establishing a collaborative environment and encouraging team autonomy, I help teams work efficiently and respond to change effectively.

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How do you assess the success of a product after launch?

Post-launch success is assessed through a combination of quantitative metrics and qualitative feedback. I track key performance indicators, such as user engagement, retention rates, and net promoter scores, while also gathering user feedback through surveys and interviews. This holistic approach allows me to evaluate product performance and identify areas for improvement.

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How do you communicate product vision to your team?

Communicating a product vision involves articulating not just the goals but also the rationale behind them. I utilize visual aids, such as roadmaps or MVP prototypes, during team meetings to ensure clarity. Regular updates and feedback loops help to keep the vision aligned and motivate the team toward our shared objectives.

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What techniques do you use for stakeholder engagement?

I employ various techniques for stakeholder engagement, such as regular updates, feedback sessions, and collaborative workshops. Establishing a transparent communication strategy is key, and I ensure stakeholders have opportunities to voice their concerns or suggestions throughout the product lifecycle. This collaborative approach not only fosters trust but also improves the final product.

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How do you approach creating a product backlog?

Creating a product backlog starts with understanding user needs and mapping out the product vision. I work closely with stakeholders to identify and prioritize features, ensuring that everything from user stories to technical tasks is clearly defined. Regular reviews and grooming sessions keep the backlog up-to-date and aligned with evolving project goals.

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What role does data play in your decision-making as a Product Manager?

Data plays a critical role in my decision-making process as a Product Manager. I leverage analytics to identify trends, measure user engagement, and validate hypotheses. By supporting my recommendations with data, I can confidently navigate stakeholder discussions and ensure that our product strategies are grounded in reality.

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Turnitin solutions promote academic integrity, streamline grading and feedback, deter plagiarism, and improve student outcomes. The company is headquartered in Oakland, California.

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Full-time, remote
DATE POSTED
February 12, 2025

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