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Admin Officer (Media Analyst) - Work from Home

  • Media monitoring and extensive reporting for external clients.
  • Manage company media monitoring system (Streem)
  • Analysing reports and providing feedback.
  • Develop a general understanding of client account priorities to effectively service the account.
  • Provide general assistance to the team, responding to any tasks that arise.
  • Answer queries from the team.
  • Other position level duties as they arise.
  • BS in Business Administration, additional qualifications in Office Administration are a plus.
  • 3-5 + years of proven work experience as an Administrative Officer, Administrator, or similar role.
  • Experience with a Public Relations Company is desirable.
  • Attention to detail, accuracy of information, and data are critical.
  • Experience with MS Office, Google Workspace, especially proficient in MS Excel & PowerPoint, and Google Slides and Sheets.
  • Possess a passion for report creation and analysis.
  • Experience with media monitoring systems is an advantage.
  • Strong organization skills with a problem-solving attitude.
  • Excellent English written and verbal communication skills.
  • Able to multitask and perform well under pressure.

As a Twoconnect employee, you get to enjoy the following: 

  • Work from home
  • Day shift
  • Work-life balance
  • HMO benefits 
  • Government-mandated benefits
  • Training and Development programmes
  • Employee Engagement Events (company outings, fun activities, quarterly wellness and self-care sessions)
  • Experience working with leading organisations
  • Fun, supportive, and inclusive culture
  • Dedicated Team Managers that look after your development

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Admin Officer (Media Analyst) - Work from Home, Twoconnect

Are you ready to take your career to the next level as an Admin Officer (Media Analyst) with Twoconnect? In this work-from-home position, you'll dive into the exciting world of media monitoring and reporting for a variety of external clients. Your role will revolve around managing our media monitoring system, known as Streem, where you’ll analyze reports and provide insightful feedback. Understanding client priorities will be key to effectively servicing their accounts. You'll also lend a helping hand to your team, responding to any arising tasks and answering queries, all while embracing other duties that come your way. To thrive in the Admin Officer role, you'll need a Bachelor's degree in Business Administration, with additional qualifications in Office Administration being a plus. Ideally, you have 3-5+ years of experience as an Administrative Officer or in a similar capacity, and familiarity with a Public Relations company is a bonus. A strong attention to detail, along with proficiency in MS Office and Google Workspace, especially in Excel and PowerPoint, will set you up for success. If you're passionate about report creation and analysis while possessing excellent communication skills, we’d love to hear from you. Plus, as part of our team at Twoconnect, you’ll enjoy benefits like work-life balance, HMO coverage, and opportunities for growth and development within our fun, supportive culture.

Frequently Asked Questions (FAQs) for Admin Officer (Media Analyst) - Work from Home Role at Twoconnect
What are the primary responsibilities of an Admin Officer (Media Analyst) at Twoconnect?

As an Admin Officer (Media Analyst) at Twoconnect, your primary responsibilities will include media monitoring, extensive reporting for external clients, and managing our media monitoring system, Streem. Analyzing reports to provide valuable feedback and developing a thorough understanding of client priorities are also crucial. You will assist your team with various tasks and address any queries that arise, all while maintaining accuracy and attention to detail.

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What qualifications are required for the Admin Officer (Media Analyst) position at Twoconnect?

To qualify for the Admin Officer (Media Analyst) position at Twoconnect, candidates should possess a Bachelor's degree in Business Administration. Additional certifications in Office Administration are advantageous. Furthermore, applicants should have 3-5+ years of proven experience in administrative roles, preferably in a Public Relations company, and a solid understanding of media monitoring systems is beneficial.

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What skills are important for success as an Admin Officer (Media Analyst) at Twoconnect?

Success as an Admin Officer (Media Analyst) at Twoconnect hinges on several key skills, including strong organizational skills, excellent English verbal and written communication skills, and meticulous attention to detail, especially in data accuracy. Proficiency in MS Office and Google Workspace tools, particularly Excel and PowerPoint, combined with a passion for report creation and analysis, will also be critical for effective performance in this role.

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What type of work environment can Admin Officer (Media Analyst) expect at Twoconnect?

Admin Officers (Media Analysts) at Twoconnect work in a supportive and inclusive remote environment. Enjoy a flexible work-life balance with day shifts, alongside HMO benefits and government-mandated benefits. You'll also participate in training and development programs and employee engagement events, all while contributing to a fun and dynamic company culture.

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What opportunities for growth can an Admin Officer (Media Analyst) expect at Twoconnect?

As an Admin Officer (Media Analyst) at Twoconnect, you will have plenty of opportunities for growth. The company promotes professional development through training programs and dedicated team managers who foster your career advancement. You will gain valuable experience working with leading organizations along with opportunities to engage in company outings and wellness sessions.

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Common Interview Questions for Admin Officer (Media Analyst) - Work from Home
Can you describe your experience with media monitoring systems as an Admin Officer?

When answering this question, focus on specific systems you've worked with, like Streem if applicable. Discuss how you utilized these tools for gathering data, generating reports, and providing insights. Emphasize your ability to analyze media coverage and leverage data for client improvement.

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How do you prioritize tasks when managing multiple projects as an Admin Officer?

To effectively manage multiple projects, discuss your methods for prioritizing tasks based on deadlines, urgency, and importance. Mention tools or techniques you use for organization, such as task lists or project management software, and how maintaining communication with team members plays a role in prioritization.

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What techniques do you use to ensure accuracy in your reporting?

In your answer, highlight your attention to detail and the specific methods you use to verify data, such as double-checking figures, cross-referencing sources, or leveraging software tools for data validation. Mention any experience with quality assurance processes that enhance your reporting accuracy.

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Can you give an example of a time you had to adapt quickly in a fast-paced environment?

Provide a specific example that illustrates your adaptability. Detail the situation you faced, the actions you took to adjust, and the positive outcome. This demonstrates your ability to perform well under pressure, a key trait for an Admin Officer at Twoconnect.

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How do you handle receiving constructive criticism in your role?

Explain how you view constructive criticism as an opportunity for growth. Share examples of how you've acted on feedback in the past, detailing the steps you took to improve and the resulting positive changes you experienced in your performance.

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What interests you most about working as an Admin Officer (Media Analyst) at Twoconnect?

Articulate your passion for media analysis and how it aligns with Twoconnect’s mission. Discuss what attracted you to this role specifically—mention aspects like company culture, opportunities for development, or the importance of media monitoring in today's digital landscape.

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What experience do you have in working with clients, particularly in an administrative capacity?

Highlight your experience in client-facing roles, illustrating your communication skills and ability to serve clients effectively. Talk about your proactive approach to addressing client needs, managing expectations, and following up to ensure satisfaction.

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Describe your experience with report creation and analysis.

Share specific instances where you've prepared detailed reports, including the tools you used and the objectives of your analysis. Emphasize your analytical skills and ability to interpret data meaningfully for stakeholders.

Join Rise to see the full answer
What software tools are you most proficient in for administrative tasks?

Discuss your proficiency in software tools like MS Office and Google Workspace, detailing specific features you excel at, particularly in Excel and PowerPoint. Highlight how you leverage these tools to streamline tasks and improve efficiency.

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How would you contribute to fostering a positive team culture in a remote setting?

Address the importance of communication and team bonding in a remote environment. Share your ideas or practices, such as regular check-ins, virtual team-building activities, or creating open channels for feedback—demonstrating your commitment to a collaborative and supportive team culture.

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TwoConnect simplifies modern software development. Imagine a new software universe where implementing software changes goes from six to eight weeks to six to eight minutes. TwoConnect's team of Microsoft-certified Azure Logic Apps consultants and ...

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Full-time, remote
DATE POSTED
April 22, 2025

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