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U-Haul Moving Center General Manager - job 4 of 4

Location:

4717 Clinton Hwy, Knoxville, Tennessee 37912 United States of America

           

U-Haul is looking for a responsible, motivated and thoughtful person to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of inventory and managing equipment. You will be solving problems as they arise. Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul offers General Managers:

  • Full medical coverage, if eligible
  • Prescription plans, if eligible
  • Dental and vision plans
  • Registered Dietitian Program, if eligible
  • Gym Reimbursement Program
  • Weight Watchers, if eligible
  • Virtual doctor visits
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition Reimbursement Program
  • Free online courses for personal and professional development at U-Haul University®
  • Business-travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation and sick days, if eligible
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) savings plan
  • Life insurance
  • Critical illness/group accident coverage
  • 24-hour physician available for kids
  • MetLaw Legal Program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels and more
  • LifeLock identity theft protection
  • Savvy consumer-wellness programs - from health-care tips to financial wellness
  • Dave Ramsey’s SmartDollar Program
  • U-Haul Federal Credit Union membership

General Manager Responsibilities:

  • Manage the fleet to deliver clean and well-maintained equipment.
  • Perform profit/loss analyses.
  • Hire and mentor new team members.
  • Track and itemize inventory.
  • Manage the personnel budget.
  • Ensure that customers receive the highest quality of care.
  • Keep track of fuel receipts and petty cash.
  • Clean and monitor the premises, and maintain a secure environment.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Minimum Requirements:

  • 1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction
  • Computer expertise
  • Organizational expertise
  • Management proficiency in high-volume retail with profit and loss (P&L) accountability
  • Valid driver’s license and the ability to maintain a good driving record
  • High school diploma or equivalent
  • Able to work weekends and holidays

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.  The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.   

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Average salary estimate

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What You Should Know About U-Haul Moving Center General Manager, uhaul

Are you ready to steer your career in the right direction? U-Haul is searching for an energetic and responsible General Manager for our moving and storage center in Knoxville, Tennessee! As the General Manager, you'll oversee the daily operations to ensure your center is not just profitable but also efficient and friendly. You'll be hiring a talented team, managing inventory, and tackling challenges head-on as they arise. With a motto like 'Hire Fast, Pay Fast,' you know we're all about efficiency! Get excited about hands-on working interviews where you can earn pay on the spot, plus a fantastic $100 hiring bonus just for joining our team. You’ll be part of a company that truly values its employees, offering great benefits like medical coverage, tuition reimbursement, and even opportunities for personal and professional development at U-Haul University. It's not just a job; it’s a chance to grow and thrive with us! Bring your management experience from retail or service industries and let’s create a high-quality experience for our customers together. So, are you ready to take on the challenge and grab the opportunity to make a significant impact in a fast-paced and rewarding environment? Join U-Haul today and be part of something great!

Frequently Asked Questions (FAQs) for U-Haul Moving Center General Manager Role at uhaul
What are the responsibilities of a U-Haul Moving Center General Manager?

As a General Manager at U-Haul, you'll be responsible for overseeing daily operations, managing staff, ensuring inventory accuracy, and maintaining high customer service standards. You'll also perform profit/loss analyses and manage the personnel budget to keep the center profitable and efficient.

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What qualifications do I need to be a General Manager at U-Haul in Knoxville?

To be considered for the General Manager position at U-Haul, you should have 1-3 years of management experience in retail or the service industry, strong computer and organizational skills, and the ability to maintain P&L accountability. A high school diploma and a valid driver's license are also required.

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What benefits does U-Haul offer for General Managers in Knoxville?

U-Haul offers a comprehensive benefits package for General Managers that includes full medical coverage, dental and vision plans, tuition reimbursement, and access to wellness programs. Additionally, you can benefit from an employee stock ownership plan and a retirement 401(k) savings plan.

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How does U-Haul promote career advancement for General Managers?

U-Haul is committed to employee growth and offers various opportunities for career advancement. This includes valuable on-the-job training, access to free online courses at U-Haul University, and continual education to enhance skills and knowledge within the moving and storage industry.

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What is the work environment like for a General Manager at U-Haul?

The work environment for a General Manager at U-Haul is fast-paced and dynamic, involving moderate physical demands. You may work both indoors and outdoors and will need to follow safety protocols due to the nature of the equipment and inventory.

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Common Interview Questions for U-Haul Moving Center General Manager
How do you handle conflicts among staff at a U-Haul Moving Center?

When addressing conflicts among staff, I prioritize open communication and active listening to understand each party's perspective. I would facilitate a calm discussion, focusing on solutions to restore teamwork and ensuring that all team members feel respected.

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What strategies would you implement to improve customer satisfaction at U-Haul?

To enhance customer satisfaction, I would implement regular training sessions for staff on providing excellent service, actively seek customer feedback, and address any issues promptly to ensure a positive experience at our moving center.

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Can you describe your experience with managing a budget?

In my previous roles, I've managed budgets by conducting regular profit/loss analyses, monitoring expenses, forecasting needs, and making strategic adjustments to ensure financial targets are met.

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What leadership style do you believe is most effective as a General Manager?

I believe in a transformational leadership style that inspires and motivates my team through clear communication, support, and recognition of their contributions while fostering a culture of collaboration and continuous improvement.

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How do you prioritize tasks when managing a moving and storage center?

I prioritize tasks by assessing urgency and impact on operations and customer service. I utilize a checklist and delegate responsibilities to ensure that crucial tasks are completed without compromising quality.

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What methods would you use to ensure your team remains motivated?

To keep my team motivated, I would regularly acknowledge their achievements, provide opportunities for professional growth, create a positive work environment, and encourage team-building activities.

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How do you ensure the equipment at U-Haul is well maintained?

I ensure equipment maintenance by conducting regular inspections, keeping detailed logs of maintenance schedules, and training staff on proper usage and reporting any issues immediately to avoid downtime.

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What strategies would you use to reduce operational costs?

To reduce operational costs, I would analyze spending patterns, identify areas for efficiency improvements such as optimizing inventory levels, and explore vendor negotiations for better pricing on supplies and services.

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How do you handle performance reviews in a fast-paced environment?

When conducting performance reviews, I focus on measurable results, provide constructive feedback, and set clear goals for improvement, ensuring that reviews are a dialogue that promotes growth and motivation.

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Why do you want to work as a General Manager for U-Haul?

I want to work for U-Haul as a General Manager because I admire the company’s values of customer care, employee development, and the significant impact the role has on creating a positive experience for both staff and customers.

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Full-time, on-site
DATE POSTED
April 16, 2025

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