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Medical Assistant (Geriatrics) 40 Hours, Days

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

Monday - Friday 8:30 am - 5:00 pm. Exact times may vary based on operational need.

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

34000 - 3000 Primary Care Geriatric

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

$3000 SIGN-ON BONUS

 

I. Major Responsibilities:  

1. Escorts patients to examination rooms, take and record vital signs such as blood pressures, temperatures, height, weight, etc.  Collects and documents patient health status, history, and documents and monitors patient progress following standard procedures.   

2. Performs EKG’s, phlebotomy, Point of Care (POC) tests according to clinic/office standards.   

3. May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice. 

4. Assists in performing routine physical examination or clinical procedures.  

5. Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate. 

 

II. Position Qualifications: 

License/Certification/Education: 

Required: 

1. High School Diploma or equivalent. 

2. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or employee may apply for another position for which they meet the minimum qualifications.   

3. Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.), must be obtained within 1 year from date of hire/transfer.  If credentialing is not obtained within 1 year of hire/transfer, the employee will be terminated, or employee may apply for another position for which they meet the minimum qualifications. Senior Leadership in Ambulatory or Medical Group/Community Medical Group may grant an extended grace period for employees with extenuating circumstances, as appropriate. 

 

Medical Assistant II Required:

All of the above and must already have the Medical Assistant certification or registration prior to start date.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Average salary estimate

$45000 / YEARLY (est.)
min
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$40000K
$50000K

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What You Should Know About Medical Assistant (Geriatrics) 40 Hours, Days, ummh

If you're looking to make a real difference in the lives of others, consider joining UMass Memorial Health as a Medical Assistant in Geriatrics! This full-time position is a fantastic opportunity to be part of a dedicated team delivering exceptional care every day. As a Medical Assistant II, you will not only support our skilled healthcare providers, but also interact closely with patients, guiding them through their appointments and ensuring they feel comfortable and cared for. Your responsibilities will include taking vital signs, performing EKGs, and assisting with routine clinical procedures. UMass Memorial Health promotes a nurturing environment, and you’ll receive tailored training to help you excel in your role, from documenting patient histories to reviewing lab results and ensuring efficient office operations. Enjoy a steady schedule of Monday through Friday, from 8:30 am to 5:00 pm, allowing you to maintain a healthy work-life balance. With opportunities for growth and a welcoming atmosphere, you’ll thrive alongside over 16,000 passionate individuals united in healing. Plus, there’s a potential signing bonus for those who meet eligibility criteria! If you’re ready to take the next step in your career while making a lasting impact in your community, we encourage you to apply and contribute to the exceptional standard of care at UMass Memorial Health.

Frequently Asked Questions (FAQs) for Medical Assistant (Geriatrics) 40 Hours, Days Role at ummh
What are the primary responsibilities of a Medical Assistant at UMass Memorial Health?

As a Medical Assistant at UMass Memorial Health, your key responsibilities include taking and recording vital signs, assisting with patient examinations, performing EKGs and point of care testing, and helping prepare and administer non-intravenous injections. You'll also review lab results to ensure that any abnormalities are communicated promptly to the healthcare team for optimal patient care.

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What are the qualifications required for the Medical Assistant role at UMass Memorial Health?

To be considered for the Medical Assistant position at UMass Memorial Health, candidates must possess a High School Diploma or equivalent, a current Basic Life Support (BLS) or HeartSaver certification, and they must obtain an approved Medical Assistant credential within one year of hire. Experience and any relevant certifications will also be advantageous in this supportive and patient-centered role.

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Is there a specific schedule for the Medical Assistant position at UMass Memorial Health?

The Medical Assistant position at UMass Memorial Health is a full-time role that typically follows a Monday to Friday schedule from 8:30 am to 5:00 pm. However, exact times may vary depending on operational needs. This consistent schedule provides a great work-life balance while allowing you to engage directly in patient care during essential daytime hours.

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Are there opportunities for professional development as a Medical Assistant at UMass Memorial Health?

Yes, UMass Memorial Health prioritizes the growth and development of its employees, including Medical Assistants. You will receive workplace education and training tailored to help you succeed in your role and further your career. With a strong culture of mentorship and support, you can expect to build your skills and advance within the organization.

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What is the significance of the caregiver philosophy at UMass Memorial Health for Medical Assistants?

At UMass Memorial Health, the caregiver philosophy is central to its mission, emphasizing that everyone on the team plays an important role in patient care. As a Medical Assistant, embodying this philosophy means you not only provide clinical care, but also emotionally support patients and foster a compassionate environment, reinforcing the organization's commitment to exceptional healthcare.

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Common Interview Questions for Medical Assistant (Geriatrics) 40 Hours, Days
What motivated you to become a Medical Assistant?

Talk about your passion for caring for others and how your skills align with the role. Share personal experiences that inspired you to pursue a career in healthcare, emphasizing the importance of patient advocacy and support.

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How do you prioritize your tasks during a busy clinic day?

Highlight your ability to maintain organization and focus under pressure. Discuss strategies such as creating to-do lists and staying flexible to handle unexpected situations, ensuring that patient care remains your top priority.

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How do you ensure accurate documentation of patient information?

Discuss the importance of attention to detail and accuracy in clinical documentation. Explain your process for consistently reviewing and verifying patient information to maintain high standards of care and support for the healthcare team.

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Can you describe a time you dealt with a difficult patient?

Share a specific experience where you handled a challenging situation with empathy and professionalism. Emphasize the importance of communication and active listening in resolving conflicts and maintaining a positive patient experience.

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What clinical procedures are you comfortable performing?

Outline the clinical skills you possess that are relevant to the Medical Assistant role, such as taking vital signs, performing EKGs, or administering injections. Provide examples that showcase your experience and proficiency.

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How do you stay updated on medical procedures and technology?

Explain your commitment to continuous learning through attending workshops, online courses, and staying informed about industry trends. Mention any professional organizations you are a part of that help you stay connected to the latest practices.

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Why do you want to work at UMass Memorial Health?

Articulate your enthusiasm for UMass Memorial Health’s values and mission. Specifically reference the organization’s dedication to exceptional patient care and community engagement, and how these align with your professional goals.

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Describe how you work as part of a healthcare team.

Talk about the importance of collaboration in healthcare and provide examples of how you have effectively communicated and worked with colleagues in the past to provide cohesive patient care.

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What experience do you have in managing patient confidentiality?

Detail your understanding of HIPAA regulations and the importance of maintaining patient confidentiality. Share practices you follow to protect sensitive information and ensure compliance.

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What aspects of being a Medical Assistant do you find the most rewarding?

Discuss the fulfillment that comes from making a difference in patients' lives, the satisfaction of working in a dynamic environment, and your passion for learning and growing in the medical field.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 23, 2025

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