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Driver - ROS

Great company. Great people. Great opportunities.If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!As a Driver with Reliable Onsite Services you’ll complete daily service routes in sequence as routed by dispatch personnel. Servicing, cleaning and stocking portable toilets, holding tanks, fresh water systems, hand wash stations and restroom-shower trailers as needed. You are responsible for completing daily routes, while maintaining professional customer contact and open lines of communication with the dispatcher. Some weekend work may be required as business conditions dictate. May work independently with little or no supervision.What you’ll do:• Complete daily service routes in sequence as routed by dispatch personnel.• Servicing, cleaning and stocking portable toilets, holding tanks, fresh water systems, hand wash stations and restroom-shower trailers as needed.• Responsible for completing daily routes, while maintaining professional customer contact and open lines of communication with Dispatcher.• Follow all safety guidelines and procedures and safely operate a Route Service truck daily.• Vacuum pump, clean and sanitize portable restroom units on customer site.• Stock/replenish paper towels, toilet paper, hand soap and refill water holding tanks.• Repair portable restroom units onsite as necessary.• Frequent customer interaction, including recommendations for any additional services and supplies needed.Requirements:• High school diploma or equivalent.• 1 year of truck driving experience preferred (CDL license not required), and DOT medical card must be obtained prior to commencing employment.• A valid driver's license and safe driving record.• Diligent attention to safety.• Industry experience is a plus, but not required. Training is provided on products, services, and driver qualifications and procedures.This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.Why join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:• Paid Parental Leave• United Compassion Fund• Employee Discount Program• Career Development & Promotional Opportunities• Additional Vacation Buy Up Program (US Only)• Early Wage Access through Payactiv (US Hourly Only)• Paid Sick Leave• An inclusive and welcoming cultureLearn more about our full US benefit offerings here.Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

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$93605 / ANNUAL (est.)
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$64K
$123K

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What You Should Know About Driver - ROS, United Rentals

Are you ready to hit the road with a purpose? As a Driver for Reliable Onsite Services at United Rentals in Richmond, VA, you'll be joining a passionate team in the world's largest equipment rental company. Your main responsibility will be to follow daily service routes, ensuring our portable toilets, fresh water systems, and restroom-shower trailers are clean, stocked, and up to the highest standards. You'll work directly with customers, communicating clearly to meet their needs while keeping an open line with dispatch personnel. Expect to engage in regular customer interactions and offer insights into additional services that might benefit them. We’re looking for someone who pays diligent attention to safety and operations, driving our Route Service truck with care. Weekend hours may come into play based on business demands, as well as independent work with little supervision. Bring your driving skills and a willingness to learn, as we provide training on our products, procedures, and services. If you have a high school diploma, a valid driver's license, and a clean driving record, we want to hear from you. Let's build your future together with United Rentals – a company that not only values its employees but has also been recognized as a great workplace. Ready to make a mark? Join us today!

Frequently Asked Questions (FAQs) for Driver - ROS Role at United Rentals
What are the primary responsibilities of a Driver at United Rentals?

As a Driver at United Rentals, you will be responsible for completing daily service routes effectively. This includes servicing, cleaning, and stocking portable toilets and restroom-shower trailers, maintaining professional communication with customers, and ensuring your vehicle is operated safely and according to guidelines.

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What qualifications do I need to apply for the Driver position at United Rentals?

To apply for the Driver role at United Rentals, candidates should have a high school diploma or equivalent, a valid driver's license, and a safe driving record. While 1 year of truck driving experience is preferred, industry experience is not mandatory as training will be provided.

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Is previous experience required for the Driver role at United Rentals?

While previous truck driving experience is preferred for the Driver position at United Rentals, it is not strictly required. The company offers training on products, services, and driver procedures, making it an excellent opportunity for those looking to start a new career.

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Can I work independently as a Driver for United Rentals?

Yes, as a Driver with United Rentals, you can expect to work independently with minimal supervision. You will complete your daily service routes and maintain professional interactions with customers, giving you the freedom to manage your tasks effectively.

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What benefits does United Rentals offer to Drivers?

United Rentals provides a comprehensive benefits package for Drivers, including paid parental leave, an Employee Discount Program, career development opportunities, early wage access, and an inclusive culture that values diversity.

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Common Interview Questions for Driver - ROS
What safety protocols do you follow as a Driver at United Rentals?

In your response, emphasize the importance of adhering to safety guidelines established by United Rentals. Mention practices like using proper personal protective equipment, following traffic laws, and maintaining the cleanliness of your vehicle and service areas.

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How do you handle difficult customer interactions as a Driver?

Demonstrate your customer service skills by describing how you would listen actively to the customer's concerns, respond politely, and resolve issues efficiently. Highlight the significance of maintaining professionalism under pressure.

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Can you explain how you maintain your vehicles?

Talk about routine vehicle inspections to ensure safety and operational efficiency, such as checking fluid levels, tire conditions, and overall cleanliness. Emphasize your commitment to keeping the Route Service truck in top shape.

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Describe a time you had to adapt your schedule due to unexpected circumstances.

Share a relevant experience where you had to be flexible and adapt quickly, such as changing your route due to traffic or customer needs. Highlight your problem-solving skills and ability to communicate changes effectively.

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What do you enjoy most about being a Driver?

Convey your passion for driving and the satisfaction that comes from interacting with customers and providing valuable service. Mention any enjoyment of independence and being on the road.

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How do you prioritize tasks during busy days?

Explain your approach to time management, such as creating a checklist, estimating travel times, and communicating with dispatch to prioritize tasks effectively. Stress the importance of remaining organized.

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What steps would you take if you encountered a malfunctioning piece of equipment?

Describe the procedure you would follow, such as assessing the issue, attempting minor repairs if trained, and notifying your supervisor or dispatch to ensure customer safety and service continuity.

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How would you communicate with dispatch while on the road?

Discuss the importance of clear, timely communication with dispatch. Emphasize using proper channels (like a mobile device or two-way radio) to update your status, report issues, and ask questions as necessary.

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What strategies would you use to ensure customer satisfaction?

Highlight your customer service approach by mentioning active listening, responsiveness to customer needs, seeking feedback, and offering additional services when appropriate. Stress the importance of establishing good rapport.

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Why do you want to work for United Rentals as a Driver?

Express admiration for United Rentals' recognition as a great workplace and commitment to employee care. Discuss your alignment with their values and the opportunity to grow professionally within the company.

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Deploy the best people, equipment and solutions to enable our customers to safely build a better and stronger future. Our Values: Safety First Act, and require others to act, in a manner that puts the safety of our employees, customers and commu...

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Full-time, on-site
DATE POSTED
December 6, 2024

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