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USPS Mail Carrier - job 1 of 3

United States Postal Service• **OFFICIAL APPLICATION MUST BE SUBMITTED AT WWW.USPS.COM/CAREERS***In person application assistance is available Monday through Friday. Please call to schedule an appointment.Job TitleCARRIER (CITY)Facility Location: KANSAS CITY, MO Stations: Barry Woods, Main Office, Gladstone, Hickman Mills, Hodge Park, James Crews, Longview, Martin City, North Kanas City, Parkville, Parkway, Raytown, South Troost, Waldo and Westport.CONTACT INFORMATION: Jamesetta Smith | jamesetta.smith@usps.gov | (816) 374-9137Hours: VARIESDRIVING REQUIRED: Applicants must have a valid state driver’s license, a safe driving record, and at least two years of unsupervised experience driving passenger cars or larger. The driving must have taken place in the U.S. or its possessions or territories or in U.S. military installations worldwide.SALARY RANGE: Starting salary $22.13 per hour paid bi-weeklyBENEFIT INFORMATION: This is a career position which offers excellent benefits. Newly hired employees are covered by the Federal Employees Retirement System (FERS). Upon hire, employees are eligible to contribute into the Thrift Savings Plan (TSP) which is similar to 401(k) plans, and offers matching employer contributions. We offer the option to enroll into the Health Insurance, Group Life Insurance, Dental, Vision and Long-Term Care Insurance Programs as well as Flexible Spending Accounts to cover eligible out-of-pocket health care and dependent care (day care) expenses; accrued vacation and sick leave. In addition, the Postal Service offers a variety of employee discount programs ranging from tuition discounts to cellular service.Persons Eligible to Apply: All U.S. Citizens, lawful permanent resident aliens, citizens of American Samoa or other territory owing permanent allegiance to the United States. Applicants entitled to veterans’ preference and/or covered by the Veterans Employment Opportunity Act may apply for any posted position. Applicants must apply online at www.usps.com/careers to be considered for this employment opportunity. You must have a valid email address to apply as communication regarding employment opportunities, examinations (when applicable), and background checks will be sent by email. Please add the following email domain addresses to your contact list to allow all correspondence to be received - @usps.gov; @psionline.com; @geninfo.com; @uspis.gov. EXAM: If an exam is required and you are invited to take the test, instructions regarding the exam process will be sent to you via email. Please ensure you can receive email messages from our test vendor and follow instructions carefully so you can be considered for this employment opportunity.SCREENINGS: You may receive multiple requests for background checks in regard to this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and nonresponses may result in disqualification for this opportunity. Background Check The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation, the criminal background checks of individuals who have not resided in the United States or its territories for the preceding 5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only, but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S. government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background check because of residency outside the United States, such individuals will be ineligible for Postal employment.Functional PurposeDelivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and procedures commonly used, and with the geography of the area. May be required to carry mail weighing up to 35 pounds in shoulder satchels or other equipment and to load or unload container of mail weighing up to 70 pounds.DUTIES AND RESPONSIBILITIES1. Routes or cases all classes of mail in sequence of delivery along an established route. Rearranges and relabels cases as required.2. Withdraws mail from the distribution case and prepares it in sequence for efficient delivery by himself or a substitute along an established route. Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery.3. Handles undeliverable mail in accordance with established procedures.4. Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail.5. Uses portable electronic scanner as instructed.6. Delivers and collects charges on customs, postage-due, and c.o.d. mail matter. Delivers and obtains receipts for registered and certain insured mail. Signs for such matter, except insured mail, at the post office before beginning route and accounts for it upon return by payments of the amounts collected and delivery of receipts taken.7. Deposits in the post office mail collected on the route upon returning from the route.8. Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route.9. Furnishes customers with postal information and provides change of address cards and other postal forms as needed.10. Reports to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment.11. Becomes proficient, when assigned to a route, in the casing of mail on other routes as assigned.12. Works professionally with other employees in the office.13. May as a substitute carrier, perform clerical duties and be required to pass examinations on scheme of city primary distribution.14. In addition, may perform any of the following duties: check hotels and other establishments to ensure that mail for residents undeliverable as addressed is not improperly held; deliver stamps or other paper supplies to contract or classified stations and other designated delivery points; serves at carriers' delivery window; receive and register where practical, all letters and packages of first-class matter properly offered for registration; case mail and make deliveries on other routes as assigned.Applicants must also be a U.S. citizen or have permanent resident alien status.Job Type: Full-timePay: From $22.13 per hourExpected hours: No less than 40 per weekBenefits:• 401(k)• 401(k) matching• Company truck• Dental insurance• Fuel card• Health insurance• Life insurance• Paid sick time• Paid time off• Paid training• Vision insuranceShift:• 10 hour shift• 12 hour shift• 8 hour shiftWork Days:• Weekends as neededPeople with a criminal record are encouraged to applyShift availability:• Day Shift (Preferred)Ability to Commute:• Kansas City, MO (Required)Work Location: In person

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What You Should Know About USPS Mail Carrier, United States Postal Service

Are you ready to join the United States Postal Service as a Mail Carrier in Kansas City, MO? This is a fantastic opportunity for those who enjoy being on the move and value community service. As a Mail Carrier, you’ll be responsible for delivering and collecting mail within a designated area, navigating varied weather conditions, and ensuring that each delivery is made efficiently and accurately. To be successful in this role, you should have a valid driver’s license and a solid driving record, as part of your job will involve driving or walking within your route. The starting salary is competitive at $22.13 per hour, with excellent benefits including health insurance, a retirement plan similar to a 401(k), paid time off, and much more! Plus, you’ll get the chance to build connections with customers in your community. You’ll be handling different classes of mail, ensuring each piece reaches its destination while offering top-notch customer service. If you enjoy being outdoors, thrive in a fast-paced environment, and are committed to making sure your community stays connected, then becoming a Mail Carrier with the USPS in Kansas City could be the perfect fit for you.

Frequently Asked Questions (FAQs) for USPS Mail Carrier Role at United States Postal Service
What are the primary responsibilities of a USPS Mail Carrier in Kansas City, MO?

As a USPS Mail Carrier in Kansas City, MO, your primary responsibilities include delivering and collecting mail along a designated route, handling various classes of mail, and maintaining good public relations with customers. You'll sort and prepare mail for delivery, manage undeliverable mail according to established procedures, and provide postal information to customers as needed.

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What qualifications are required to apply for the USPS Mail Carrier position in Kansas City?

To apply for the position of USPS Mail Carrier in Kansas City, you must be a U.S. citizen or a lawful permanent resident and have a valid state driver's license. Applicants are also required to have at least two years of unsupervised driving experience. A clean driving record and a readiness to adhere to postal regulations are crucial to be considered for this role.

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What benefits can a USPS Mail Carrier in Kansas City expect?

USPS Mail Carriers in Kansas City enjoy an array of benefits, including federal health insurance options, a Thrift Savings Plan with employer matching, generous paid time off, and retirement benefits under the Federal Employees Retirement System. This position offers job security with opportunities for advancement while providing a good work-life balance.

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How does the training process work for a USPS Mail Carrier in Kansas City?

Training for a USPS Mail Carrier in Kansas City involves a combination of on-the-job training and possible classroom instruction. New hires will undergo training programs focusing on mail handling procedures, customer service skills, and the operation of delivery vehicles. You will also be required to pass specific evaluations during this training process to ensure readiness for the role.

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What does the work schedule look like for a USPS Mail Carrier in Kansas City, MO?

The work schedule for a USPS Mail Carrier in Kansas City, MO, typically involves full-time hours of no less than 40 hours a week. Shifts may vary, with possibilities of 8, 10, or even 12-hour shifts, especially if coverage is needed on weekends. Flexibility is key as the schedule may adapt to meet operational needs.

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Common Interview Questions for USPS Mail Carrier
Can you describe your experience with customer service as a USPS Mail Carrier?

In your response, highlight specific instances where you've had to interact with customers, resolve their inquiries, or handle complaints effectively. Mention how your approach helped foster positive relationships, contributing to customer satisfaction.

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How do you prioritize your tasks as a Mail Carrier under varying conditions?

Explain that prioritizing tasks involves assessing the volume of mail and any time-sensitive deliveries first. Discuss strategies you would use to remain efficient, like planning your route based on mail volume or using time-blocking to manage your day effectively.

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What steps do you take to ensure the accuracy of your mail deliveries?

You can mention using organizational skills to sort mail accurately before departure and double-checking addresses during delivery. Stress the importance of attention to detail and utilizing any technology or tools provided by the Postal Service to maintain accuracy.

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How would you handle inclement weather while on the job?

Discuss your commitment to safety and accountability. You could note that you would wear appropriate gear, plan routes carefully, and stay in communication with supervisors if conditions become hazardous.

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Explain how you would manage heavy mail loads during peak times.

Talk about your physical fitness and ability to handle demanding work conditions. You can also mention any past experiences managing high workloads and the strategies you used, such as staying organized and using equipment designed to assist with heavy loads.

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What inspired you to apply for the Mail Carrier position at USPS?

Share personal motivation rooted in community service, job stability, or your interest in logistics and transportation. It's also a great opportunity to mention how the benefits and growth potential within the USPS attracted you to apply.

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How do you maintain a good working relationship with fellow USPS employees?

Discuss the importance of teamwork, open communication, and respect in your responses. You can mention any experiences where collaboration led to improved efficiency or morale within a previous job setting.

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Describe your familiarity with the Kansas City area and its postal regulations.

Showcase your knowledge of important landmarks, neighborhoods, or the geography of Kansas City that would aid in your role. Reference your understanding of postal regulations and how they apply to the various aspects of mail delivery, including addressing and confidentiality.

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What would you do if you encountered an angry customer?

Outline a calming strategy focusing on active listening, empathy, and providing solutions to resolve the customer's concerns. Illustrate your ability to remain professional and find compromise to ensure customer satisfaction.

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How do you stay motivated during repetitive tasks as a Mail Carrier?

Talk about setting personal goals, finding joy in community interaction, and reminding yourself of the importance of your work. You may also include strategies like variety in routes or speed challenges to keep the daily work engaging.

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Full-time, on-site
DATE POSTED
December 17, 2024

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