Case Manager

As a Case Manager at UMMC, your primary responsibilities include assessing assigned patients, integrating psychosocial evaluations within the multidisciplinary team, and developing discharge plans that ensure smooth transitions to the next level of care. You'll collaborate with various healthcare professionals to address potential barriers to efficient patient care and implement timely, effective transition plans.

To qualify for the Case Manager role at UMMC, candidates must possess a valid licensure as a Registered Nurse or an equivalent healthcare license in the state of Maryland. This ensures that you have the necessary skills and knowledge to assess patient needs and coordinate their care effectively.

Multidisciplinary collaboration is a cornerstone of the Case Manager role at UMMC. You'll work closely with physicians, nurses, social workers, and other professionals to identify patient needs and potential risks to recovery. This teamwork ensures that all aspects of patient care are addressed, leading to better patient outcomes and streamlined processes.

At UMMC, Case Managers can expect a dynamic and supportive working environment that promotes collaboration, innovation, and patient-centered care. Located in vibrant downtown Baltimore, UMMC offers the opportunity to work in a recognized academic medical center, enhancing your professional development while making a meaningful impact on patient care.

The compensation range for the Case Manager position at UMMC is between $33.40 and $50 per hour, depending on experience and qualifications. Additionally, UMMC offers a variety of benefits as detailed in the 2024-2025 UMMS Benefits Guide, ensuring you receive a competitive compensation package.

This question allows you to express your passion for patient care and the reasons you want to work in this role. Discuss experiences that have shaped your desire to help patients navigate their healthcare journeys and how a Case Manager's role aligns with your professional goals.

Your answer should detail your approach to patient assessments, emphasizing the importance of taking a comprehensive and holistic perspective. Discuss how you integrate psychosocial assessments and collaborate with the multidisciplinary team to ensure an accurate and thorough understanding of patient needs.

Explain your conflict resolution strategies, focusing on open communication, active listening, and fostering collaborative relationships. Provide examples of how you've successfully navigated conflicts in a past role, emphasizing the importance of patient care in your approach.

Discuss the key elements of successful discharge planning, including thorough assessments, identifying resources, and anticipating potential barriers. Mention how you involve patients and families in the process to ensure a smooth transition and optimal outcomes.

Highlight your time management skills and ability to prioritize tasks based on urgency and patient needs. Describe techniques you use, such as creating to-do lists, utilizing healthcare software, or setting clear goals for the day.

Share a specific example that illustrates your advocacy skills. Focus on how you identified the patient's needs, collaborated with the multidisciplinary team, and achieved a positive outcome for the patient.

Explain your methods for staying informed, such as attending workshops, reading professional journals, or participating in relevant continuing education courses. Emphasize the importance of maintaining a thorough understanding of regulations to ensure compliance and quality patient care.

List tools and software you have experience with, such as electronic health records and case management systems. Discuss how these tools enhance your efficiency and effectiveness in managing patient care.

Discuss attributes such as empathy, strong communication skills, attention to detail, and the ability to work collaboratively. Emphasize how these qualities contribute to better patient outcomes and teamwork within the healthcare setting.

This question is your opportunity to showcase your knowledge about UMMC and its values. Discuss the organization's commitment to patient care, innovation, and community involvement, and how these align with your professional values and career aspirations.