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Medical Staff Coordinator, Hybrid

Company Description

At University of Maryland Medical System, our values are the building blocks of the shared culture and common understanding that guide us in fulfilling our mission and vision as we provide Marylanders a better state of care.

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.

A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.

Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County and western Cecil County.

Job Description

Hybrid: 3 days on and 2 days remote after completion of 90-day probationary period.  

I. General Summary

The coordinator follows up on the status of applications, tracking progress on all pending and completed work. Assist in tracking and documenting the performance and conduct of medical staff, liaising with relevant departments to address any concerns or issues. Maintain records of evaluations and appraisals. Facilitate the onboarding process for new medical staff members, guiding them through the organization's policies, and procedures. Ensure that they are integrated smoothly into the organization. Acts as a central point of contact between the medical staff, administrative personnel, and other departments. Facilitate effective communication channels to address concerns and provide support when needed. The coordinator manages their duties and functions independently, maintaining a high quality for detail and timeliness.

II. Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  • Oversee the credentialing process (initial and reappointment) for all medical staff members and advanced practice providers, proctors, etc., ensuring compliance with regulatory requirements, and verifying licenses, certifications, and professional references.  Maintain accurate records and databases related to medical staff credentials, evaluations, and other relevant information in the credentialing software system MD Staff. Liaise with applicants and relevant committees to address any deficiencies or discrepancies in their applications. Communicate the outcomes of the credentialing and privileging process to the applicants in a timely and accurate manner.
  • Independently manage the tracking and meticulous documentation of the performance and conduct of medical staff and advanced practice providers, taking ownership of the process and liaising with relevant departments to address any concerns or issues.
  • Maintain knowledge of and provides consultation to the Medical Staff regarding credentialing, privileging, parliamentary process, and disciplinary process, as well as peer review processes according to the medical staff bylaws, rules and regulations, hospital and medical staff policies, CMS, and state and other regulatory agencies.

Qualifications

III. Education and Experience

  • High School Diploma or equivalent (GED) is required. Some college is preferred. Must have CPCS or CPMSM certification or certification received within 18 months of hire.
  • Three (3) years of previous experience in medical staff administration is required.

IV. Knowledge, Skills and Abilities

  • Demonstrated knowledge of The Joint Commission, NCQA, Federal, and State requirements regarding the credentialing process.
  • Knowledge of personal computers including work processing and spreadsheet software is required for logging and tracking credentials through the medical system. Knowledge of credentialing software is preferred.
  • Ability to gather and coordinate required information under strict timelines is required.
  • Ability to pay close attention to detail is required in order to comply with credentialing requirements.
  • Highly effective verbal communication, presentation skills, and writing skills are necessary in order to work with medical or nursing staff.
  • Attention to detail required.
  • Ability to prioritize workload
  • Effective critical thinking and organizational skills,

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

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Average salary estimate

$59017 / YEARLY (est.)
min
max
$50252K
$67782K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Staff Coordinator, Hybrid, University of Maryland Medical System

Are you ready to take on a rewarding role as a Medical Staff Coordinator at the University of Maryland Medical System, right in the heart of Bel Air, MD? This hybrid position allows you to enjoy the best of both worlds—working three days in the office and two days remote after successfully completing the 90-day probationary period. As a Medical Staff Coordinator, you’ll play a pivotal role in overseeing the credentialing process, ensuring that our medical staff members meet all regulatory requirements for licenses and certifications. You’ll be the go-to person for tracking the status of applications and keeping detailed records on performance and evaluations. Communication is key, and you’ll liaise with various departments to address any concerns that arise, making sure new medical staff members smoothly transition into our community-focused organization. Your organizational and critical thinking skills will shine as you manage responsibilities, prioritize workflows, and maintain meticulous documentation. Plus, your expertise in regulations and credentialing software will help you excel. The University of Maryland Upper Chesapeake Health is committed to improving the healthcare landscape and fostering a healthy community. Join us on this journey to provide outstanding patient experiences and make a meaningful impact. We can’t wait to see how your unique skills will contribute to our mission!

Frequently Asked Questions (FAQs) for Medical Staff Coordinator, Hybrid Role at University of Maryland Medical System
What are the responsibilities of a Medical Staff Coordinator at the University of Maryland Medical System?

The Medical Staff Coordinator at the University of Maryland Medical System is responsible for managing the credentialing process, which includes verifying licenses and certifications of medical staff members. You'll track applications, maintain performance records, and ensure compliance with regulatory standards. Your role involves facilitating communication among medical staff, administrative personnel, and various departments to address any potential issues that could arise during the onboarding process.

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What qualifications are needed to become a Medical Staff Coordinator at UM UCH?

To become a Medical Staff Coordinator at University of Maryland Upper Chesapeake Health, candidates should have a high school diploma or equivalent, though some college education is preferred. Important qualifications include at least three years of experience in medical staff administration and certification such as CPCS or CPMSM, which must be obtained within 18 months of hiring. Knowledge of the credentialing process and regulatory standards is essential.

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What skills are crucial for a Medical Staff Coordinator at the University of Maryland Medical System?

Key skills for a Medical Staff Coordinator role at University of Maryland Medical System include strong attention to detail, effective verbal and written communication abilities, critical thinking, and organizational skills. Proficiency in computer applications for credentialing and tracking is necessary, along with the capability to gather information promptly under strict deadlines.

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What is the working environment like for a Medical Staff Coordinator at UM UCH?

The working environment for a Medical Staff Coordinator at University of Maryland Upper Chesapeake Health is a hybrid setting where you can enjoy both office days and remote work. After a successful onboarding period, you'll have the flexibility to work from home for two days a week, while still being a vital part of a collaborative and supportive healthcare community that values service excellence.

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How does the University of Maryland Medical System support its Medical Staff Coordinators?

The University of Maryland Medical System supports its Medical Staff Coordinators through various initiatives, providing continuous training and development opportunities in credentialing practices and compliance with regulatory standards. Team members are encouraged to communicate openly and collaborate across departments to enhance patient care and professional growth within a nurturing environment.

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Common Interview Questions for Medical Staff Coordinator, Hybrid
What experience do you have with the credentialing process?

In your response, detail your specific experiences handling the credentialing process, emphasizing your familiarity with regulatory requirements and any software you've used. Providing concrete examples of past responsibilities will demonstrate your knowledge and suitability for the Medical Staff Coordinator role.

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How do you prioritize your workload as a Medical Staff Coordinator?

It's essential to illustrate your organizational skills when answering this question. Discuss the methods or tools you use to prioritize tasks effectively, and how you ensure deadlines are met while maintaining quality in your documentation and communication.

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Can you describe a challenging situation in medical staff administration and how you handled it?

For this question, think of a specific scenario where you addressed challenges effectively. Share the details of the situation, your actions to resolve it, and the positive outcome that followed, showcasing your problem-solving skills and proactive approach.

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What are your strategies for maintaining relationships with the medical staff?

Effective communication is crucial in this role. Discuss your approach to building and maintaining relationships through regular check-ins, responsiveness to staff inquiries, and demonstrating that you value their contributions, which encourages a collaborative environment.

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How would you handle discrepancies in applications from medical staff?

Be prepared to provide a structured approach for resolving discrepancies, including your communication strategies with staff and collaborating with committees. Emphasize your commitment to thoroughness and detail when verifying information.

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What knowledge do you have regarding The Joint Commission and NCQA standards?

Demonstrate your understanding of these standards by summarizing specific requirements related to credentialing and compliance. Discuss any practical experiences you've had in implementing these regulations in a previous role.

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Describe your experience with incoming medical staff onboarding.

Share your experience with the onboarding process, focusing on how you facilitated the integration of new medical staff, provided training or materials, and ensured compliance with policies and procedures, showcasing your support during this crucial transition period.

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What tools or software have you used in medical staff administration?

Mention any specific tools or software you've used, particularly credentialing software. Provide insights into how these tools have aided you in documentation, tracking, and communication, illustrating your familiarity with technology in this role.

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How do you maintain compliance with regulatory changes?

Discuss your methods for staying updated on regulatory changes, such as attending workshops, participating in professional organizations, or utilizing resources from governing bodies. Highlight your proactive nature and commitment to continuous learning in this field.

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Why do you want to work as a Medical Staff Coordinator for UM UCH?

Connect your personal values with those of the University of Maryland Upper Chesapeake Health. Discuss your passion for community health and patient care, and explain how your skills can contribute to the organization’s mission and vision.

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We dedicate every day to providing a better state of care in Maryland. We are committed to strengthening the social fabric of our communities with high quality care centered on patients and their families, and our size and geographical reach all...

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Full-time, hybrid
DATE POSTED
December 22, 2024

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