SS Assoc IV

As an SS Associate IV at the University of Rochester, your key responsibilities include providing temporary clerical support across various departments. This can involve reception duties, IT support, administrative tasks, file management, customer service, and data entry. Your role is crucial in ensuring operations run smoothly and that all team members have the necessary support.

For the SS Associate IV position at the University of Rochester, candidates are preferred to have a background in senior-level administrative coordination. A minimum of two years of post-high school education or a college degree is desired. Familiarity with MS Word and Excel, as well as the ability to type at least 55 words per minute, are also essential qualifications.

The compensation range for the SS Associate IV role at the University of Rochester varies from $19.96 to $27.94 per hour. This range considers various factors like market data, individual experience, and qualifications, ensuring that salaries reflect the value brought by each candidate.

As an SS Associate IV at the University of Rochester, you will find a collaborative and inclusive work environment founded on the principles of equity, respect, and leadership. The University is deeply committed to making everyone feel welcomed and supported, enhancing both your professional and personal growth.

To apply for the SS Associate IV position at the University of Rochester, interested candidates should visit the University’s official employment page, where the detailed application process is outlined. Be sure to prepare your resume highlighting your administrative experience and relevant qualifications.

When responding, share specific examples of your previous roles that required clerical support. Highlight how you managed multiple tasks and maintained attention to detail under pressure, showcasing your adaptability and organizational skills.

Discuss your familiarity with both applications. You can mention specific tasks you've accomplished, such as creating spreadsheets, managing data, or formatting documents. Providing examples can help demonstrate your competence and confidence.

Explain your approach to task management, such as creating to-do lists, using project management tools, or setting daily goals. Stress the importance of being proactive and adaptable to changing priorities in a clerical support role.

Prepare a scenario where you successfully dealt with a challenging customer interaction. Emphasize your problem-solving skills, emotional intelligence, and commitment to maintaining a positive experience for all parties involved.

Use the STAR method to describe a specific situation where teamwork was essential. Focus on your role within the team, the positive outcomes achieved, and what you learned from the experience.

Share your previous experience with data entry tasks, noting any specific software or systems you have used. Highlight your typing speed of at least 55 words per minute and how you ensure accuracy and attention to detail in your work.

Discuss the importance of confidentiality in your previous roles and the methods you use to safeguard sensitive information, such as adhering to compliance protocols or utilizing secure systems.

Focus on your commitment to helping others and contributing to a productive workplace. Express how you find fulfillment in being valuable to your team and how that motivates you to perform your best.

Describe the situation, your approach to learning the new software or process, and the outcome. Explain your willingness to embrace change and how you take initiative in challenging situations.

Show your research on the University of Rochester's values related to equity and inclusion. Discuss how these values align with your own and why they are essential in fostering a productive work environment.