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Credentialing Specialist

Job Posting Closing Date: Open until Filled

Where do you belong?

Your career is more than just a job, it's part of your life. Whether you’re a clinician, or non-clinical professional,  at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success.

USACS also understands that location is important. We offer  career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture,  outstanding benefits and competitive compensation package is best in class.

Job Description

The Credentialing Specialist evaluates, analyzes, and coordinates all credentialing and re-credentialing processes for Physicians and Advanced Practice Providers. The specialist provides integral support to our clinicians and hospital partners directly related to the hospital credentialing process.

Location: Remote

ESSENTIAL JOB FUNCTIONS:

  • Review and screen initial and reappointment credentialing applications for completeness, accuracy, and compliance with federal & state regulations, guidelines, policies, and standards.
  • Collects and validates clinicians’ documents to ensure the accuracy of all credentialing elements; assesses information and qualifications relative to credentialing standards
  • Identifies, analyzes, and resolves extraordinary information, discrepancies, time gaps, and other idiosyncrasies that could adversely impact the ability to credential and enroll clinicians; discovers and conveys issues to clinical and credentialing leadership for sound decision-making following hospital bylaws, credentialing policies, and procedures, federal, state, local and government/insurance agency regulations
  • Prepares, electronically tracks, and follows up on appropriate verifications for efficient, high-volume processing of individual applications following applicable credentialing standards, established procedural guidelines, and strict timelines.
  • Monitors files to ensure completeness, accuracy, and timely submission; prepares and provides updates internally and externally.
  • Enters, updates, and maintains data from clinicians’ applications into the credentialing database, focusing on accuracy, interpreting or adapting data to conform to defined data field uses, and following internal policies and procedures.
  • Communicates concisely and timely with clinicians, hospital partners, and administration to provide updates on day-to-day credentialing and privileging.
  • Identify, research, and resolve to license and credentialing issues.  Responsible for promptly communicating any potential start date delays to providers, department leadership, and the Medical Director.
  • Partner with Provider Enrollment, Risk Management, Legal, and Scheduling to validate and supplement application content and to ensure clinicians are privileged according to their contracted start date.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Strong analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to organize and prioritize job tasks and requirements
  • Ability to effectively perform tasks in a fast-paced work environment
  • Excellent organizational skills with the ability to prioritize assigned duties in an efficient amount of time.
  • Ability to effectively use oral and written communication skills with clinicians, external agencies, and management courteously and professionally. Must have a strong knowledge of correct English, proper grammar, and spelling.
  • Demonstrated advanced working knowledge of spreadsheets and database management with a strong emphasis on Microsoft Office Programs- Outlook, Word, Excel, DocuSign, Zoom, Dropbox, and Adobe Acrobat.

EDUCATION AND EXPERIENCE: 

  • High school diploma or GED required; Completed degree(s) from an accredited institution above the minimum education requirement may be substituted for experience on a year-for-year basis.
  • Minimum 4 years’ experience related to the duties and responsibilities specified.

PHYSICAL DIMENSIONS:

  • While performing the duties of this job, the employee is regularly required to sit for prolonged periods and occasionally walk, stand, bend, stoop, and lift up to 15 pounds. 
  • Required to have close visual acuity to perform the job.                   

Hourly Rate: $18.76 - $34.70

Hourly rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description.

US Acute Care Solutions current and potential employees enjoy best in class benefit programs with a wide array of options.  To learn more, please visit the following link: https://www.usacs.com/benefits-guide-2024  

Click the red apply button to submit an application and resume. If you are an USACS employee, please apply via the Jobs Hub in the Workday system.

Average salary estimate

$55650 / YEARLY (est.)
min
max
$39000K
$72300K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Credentialing Specialist, US Acute Care Solutions

Are you looking for an exciting opportunity to make a difference in the healthcare sector? Join US Acute Care Solutions as a Credentialing Specialist and become an essential part of our dynamic team! As a Credentialing Specialist, you’ll play a pivotal role in evaluating, analyzing, and coordinating the credentialing and re-credentialing processes for Physicians and Advanced Practice Providers. Work remotely from Ohio while providing integral support to clinicians and hospital partners in ensuring that everyone adheres to the highest standards of compliance with state and federal regulations. Your day-to-day tasks will include reviewing credentialing applications for completeness, collecting and validating crucial documents, and monitoring application files for accuracy and timely submission. You’ll need strong analytical skills to identify and resolve discrepancies, and your exceptional communication abilities will help you keep our clinicians and hospital partners informed throughout the process. If you thrive in a fast-paced environment and have a keen eye for detail, this position is perfect for you! At USACS, we pride ourselves on our supportive culture and comprehensive benefits that ensure you feel valued and appreciated in your work. With an hourly rate ranging from $18.76 to $34.70, depending on your experience and qualifications, there’s plenty of potential for growth. If you’re ready to contribute to a team that cares about your success and well-being, we encourage you to apply and start your next career chapter with USACS!

Frequently Asked Questions (FAQs) for Credentialing Specialist Role at US Acute Care Solutions
What responsibilities does a Credentialing Specialist at USACS have?

As a Credentialing Specialist at US Acute Care Solutions, your key responsibilities will include reviewing and screening credentialing applications, validating clinician documents, resolving discrepancies, and ensuring adherence to credentialing standards. You will also track verifications, communicate with clinicians and hospital partners, and maintain accurate records in the credentialing database. This position requires strong analytical skills, attention to detail, and excellent communication abilities.

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What qualifications do I need to be a Credentialing Specialist at USACS?

To qualify for the Credentialing Specialist position at US Acute Care Solutions, you must possess at least a high school diploma or GED, although higher education can substitute for experience. A minimum of four years of relevant experience in credentialing processes is required. Additionally, strong analytical skills, proficiency in Microsoft Office, and excellent organizational and communication skills are essential for success in this role.

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Can I work remotely as a Credentialing Specialist at USACS?

Yes! The Credentialing Specialist role at US Acute Care Solutions is a remote position, allowing you the flexibility to work from anywhere in Ohio. This function enables you to manage credentialing tasks and maintain communication with clinicians and hospital partners all from the comfort of your own home while contributing to a leading healthcare organization.

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What kind of support and training does USACS provide for Credentialing Specialists?

US Acute Care Solutions is committed to your success as a Credentialing Specialist by offering comprehensive training and support. You will have access to the resources needed to excel in your role, including guidance on federal and state regulations, credentialing processes, and use of necessary software tools. The company culture emphasizes collaboration and support, fostering an environment where you can thrive.

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What should I expect in the credentialing process as a Credentialing Specialist at USACS?

As a Credentialing Specialist at US Acute Care Solutions, you can expect to engage in a multi-faceted credentialing process that involves thorough review and verification of documents, consistent communication with clinicians, and collaboration with various departments. You will be responsible for maintaining high standards of accuracy and compliance while working under tight timelines to ensure that clinicians are credentialed efficiently.

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Common Interview Questions for Credentialing Specialist
What experience do you have in the credentialing process?

In answering this question, be sure to highlight any previous roles you’ve held that required understanding of credentialing standards, your experience with reviewing applications, and your familiarity with state and federal regulations. Provide specific examples where possible to demonstrate your skills and knowledge.

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How do you prioritize your tasks in a fast-paced environment?

Discuss your time management strategies, emphasizing how you evaluate deadlines and the importance of each task. Share a specific instance where you successfully juggled multiple responsibilities and met tight deadlines, showing your ability to remain organized and efficient.

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Can you describe a challenging situation you faced in credentialing and how you resolved it?

Choose a specific example that illustrates your problem-solving skills. Describe the situation, the challenges you encountered, the steps you took to resolve the issue, and the positive outcome that followed. This showcases your analytical proficiency and ability to maintain compliance.

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What software tools are you familiar with that are relevant to credentialing?

Mention any software tools you have worked with, particularly those related to credentialing such as databases and document management programs, as well as your proficiency in Microsoft Office products. If applicable, discuss your experience with tools specific to USACS’s processes, or express your willingness to learn them quickly.

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How do you ensure accuracy when reviewing credentialing applications?

Explain your attention to detail and your process for double-checking information. You might mention the use of checklists or systems you have developed to track your reviews. Specific examples of how you caught errors in the past would strengthen your response.

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What do you understand about the role of a Credentialing Specialist?

Share your understanding of the key responsibilities of a Credentialing Specialist, such as reviewing applications, ensuring compliance with regulations, and the importance of ongoing communication with clinicians and partners. Highlight your enthusiasm for the role and its impact on patient care.

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How would you handle a situation where there’s a discrepancy in a clinician’s application?

Detail your approach to investigating discrepancies, which may include reaching out to the clinician for clarification or conducting further research. Emphasize the importance of maintaining professionalism and ensuring compliance without compromising the integrity of the credentialing process.

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What strategies do you employ to maintain clear communication with clinician partners?

Discuss the importance of transparency in communication and how you adapt your communication style to fit different audiences. You may also mention your experience with collaboration tools and how they facilitate effective updates and problem-solving.

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Why do you want to work for US Acute Care Solutions as a Credentialing Specialist?

Express your admiration for US Acute Care Solutions’ commitment to high standards in patient care and support for their staff. Talk about your alignment with their values and how you believe your skills and experience can contribute positively to their mission.

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How do you keep yourself updated on changes in credentialing regulations?

Discuss your proactive approach to continuing education, whether through webinars, courses, or newsletters relevant to credentialing and healthcare compliance. Sharing your commitment to staying informed about industry regulations demonstrates your dedication and professionalism.

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US Acute Care Solutions (USACS) is the nation’s leading clinician-owned provider of hospital-based emergency and inpatient medicine. Our national reach and scale allow us to focus on being the best acute care clinicians in the country. This dedica...

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Full-time, remote
DATE POSTED
April 17, 2025

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