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Compliance Risk Manager Senior-P&C

Why USAA?Let’s do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityAs a dedicated Compliance Risk Manager Senior – P&C, you will provide compliance oversight and guidance, coordinate market conduct examinations and data calls, conduct compliance research, review and analyze regulatory changes, and build relationships with regulators.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Tampa, FL, Charlotte, NC, Chesapeake, VA, Colorado Springs, CO, or Phoenix, AZ. Relocation assistance is not available for this position.Provides second-line independent oversight and guidance regarding business products, services, and processes through a compliance framework to ensure they are driven in accordance with regulatory requirements. In partnership with the business and key collaborators, continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.What You'll Do• Coordinate market conduct examinations and data calls.• Provides guidance to the business to ensure documents, projects, processes or product initiatives align with regulatory and legal requirements and enterprise policy.• Synthesizes analyses, identifies root cause(s) of potential compliance risk, provides recommendations that influence business solutions and validates resolution.• Reviews implementation planning for new laws and regulations and ensures appropriate parties have been engaged.• Conveys information and position clearly, concisely, logically and in an organized manner.• Implements compliance risk management activities in accordance with enterprise compliance policies and procedures.• Collaborates with various department in the areas of Underwriting, Claims, State Management, Enterprise Licensing and Legal.What You Have• Bachelor's degree and 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.• 6 or more years relevant experience in compliance, risk, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role.• Demonstrated experience working in a highly regulated environment.• Advanced knowledge in a specific area of compliance laws, regulations, and regulatory expectations.• Demonstrated ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.• Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.• Experience providing guidance and standard processes to team members.What Sets You Apart• 8+ years Property & Casualty regulatory compliance experience.• Relevant industry designations (MCM, CPCU, ARM, ARC, CCEP).• Experience interacting with market conduct regulators.• Experience with Property & Casualty product development.• Previous experience with project management and ability to provide advice and guidance that confirms the end result will meet regulatory requirements.• Experience executing a Property & Casualty compliance strategy, which should include the following: regulatory complaints oversight, assessment of regulatory requirements, proper supervision and guidance of business requirements to comply.• Experience providing compliance oversight on business action plans, projects or operational requests.• Experience serving as a resource to less experienced team members on escalated issues of a routine nature.• Strong relationship management with internal and external partners.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What We OfferCompensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,900 - $172,000.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic.
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What You Should Know About Compliance Risk Manager Senior-P&C, USAA

At USAA, we’re all about making a real difference, especially for our military members and their families. We’re looking for a Compliance Risk Manager Senior - P&C who is eager to help us with our mission. In this role, you will take on significant responsibility by providing compliance oversight and guidance. Imagine coordinating market conduct examinations, conducting compliance research, and analyzing regulatory changes. Your insights will be valuable as you work with different departments to drive a culture of compliance, ensuring that every product and service aligns with regulatory requirements. This isn’t just a job; it’s an opportunity to build meaningful relationships with regulators while safeguarding our members' interests. Your expertise will shine as you synthesize analyses and offer recommendations that influence business solutions. Additionally, you’ll review new regulations and ensure everyone's on the same page. USAA fosters a collaborative environment, so you'll partner with teams from Underwriting, Claims, and Legal, making your mark in an organization that truly values integrity and service. Located in Colorado Springs, CO, this role offers a flexible work environment where you’ll enjoy the support of a company deeply committed to your professional growth and the community. If you’re passionate about compliance in the financial services or insurance sector and have experience in Property & Casualty, we would love to hear from you. Join us and play a vital role in protecting what matters the most!

Frequently Asked Questions (FAQs) for Compliance Risk Manager Senior-P&C Role at USAA
What are the responsibilities of a Compliance Risk Manager Senior - P&C at USAA?

As a Compliance Risk Manager Senior - P&C at USAA, you'll be responsible for providing compliance oversight, coordinating market conduct examinations, and conducting thorough compliance research. You'll also review regulatory changes, help implement compliance risk management activities, and collaborate with various departments to ensure compliance with regulations.

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What qualifications do I need to apply for the Compliance Risk Manager Senior - P&C position at USAA?

To apply for the Compliance Risk Manager Senior - P&C position at USAA, you should have a Bachelor’s degree, with the possibility of substituting 4 additional years of relevant experience for a degree. You'll also need 6 or more years of experience in compliance, risk, legal, or audit, specifically within the financial services or insurance industry.

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What skills are essential for success as a Compliance Risk Manager Senior - P&C at USAA?

Essential skills for success as a Compliance Risk Manager Senior - P&C at USAA include advanced understanding of compliance laws and regulations, strong analytical skills, and the ability to communicate clearly. Proficiency in Microsoft Office tools, particularly Word, Excel, and PowerPoint, is also important.

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How does USAA support the career development of a Compliance Risk Manager Senior - P&C?

USAA supports the career development of a Compliance Risk Manager Senior - P&C by offering career path planning and continuing education opportunities. They understand the importance of professional growth and provide resources to help you achieve your career goals.

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What is the work environment like for a Compliance Risk Manager Senior - P&C at USAA?

The work environment for a Compliance Risk Manager Senior - P&C at USAA is flexible, allowing for a collaborative atmosphere where innovation and integrity are highly valued. You'll be encouraged to engage in team efforts while being in the office four days a week.

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Common Interview Questions for Compliance Risk Manager Senior-P&C
Can you explain your experience with regulatory compliance in the financial services or insurance industry?

When answering this question, detail your specific roles and responsibilities that relate to compliance within the financial services or insurance industry. Highlight any significant projects or initiatives where you ensured compliance with regulations, and define how your experience aligns with the role at USAA.

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How do you stay updated on regulatory changes that affect the Property & Casualty sector?

Discuss any resources you regularly use, such as industry publications, webinars, or professional organizations. Mention your proactive approach in attending conferences or participating in networking events to stay informed about the latest regulatory changes that could impact USAA.

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Can you provide an example of a time you identified a compliance risk and how you addressed it?

Prepare a specific example where you assessed a compliance risk, outlining the steps you took to resolve it. Emphasize your analytical process, collaboration with stakeholders, and the outcome of your actions that positively impacted your previous organization.

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What strategies do you use for effective communication with regulators?

Explain your approach to clear, concise communication, including how you tailor your messages based on the audience. Give examples of successful interactions with regulators that helped foster positive relationships.

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Describe your approach to fostering a culture of compliance within an organization.

Share your insights into building team collaboration and trust around compliance. Discuss initiatives you’ve led in past roles to train colleagues, share best practices, and create a transparent dialogue about compliance.

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How do you prioritize multiple compliance projects with tight deadlines?

Discuss your time management and organizational skills. Reference tools or methods you use to track and prioritize tasks, ensuring you meet all deadlines while maintaining high-quality standards in your work.

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What is your experience with market conduct examinations?

Be specific about your role in previous market conduct examinations, how you prepared for them, and what your contributions were. Include the results achieved and how you applied the insights to improve compliance processes.

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How would you handle a situation where a team member disagrees with your compliance recommendations?

Describe your approach to resolving conflicts professionally by listening actively to their concerns, presenting your rationale with supporting data, and finding a common ground to foster collaboration.

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What do you consider the most challenging aspect of compliance risk management?

Express your understanding of the complexities of compliance risk management, such as keeping up with evolving regulations. Consider sharing a personal challenge you faced and how it helped you grow professionally.

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Why do you want to work for USAA as a Compliance Risk Manager Senior - P&C?

Convey your alignment with USAA's core values of honesty, integrity, loyalty, and service. Share your enthusiasm for the company’s mission and how your personal goals mesh with the goals of USAA, particularly in serving military members and their families.

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WHAT WE STAND FOR No matter how many years we’re in business or how many members we serve, our core mission and the values that inspired it never change. Our mission is to stand with our members and be there for them and their families by facili...

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DATE POSTED
December 8, 2024

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