At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
As a member of Vanta’s Account Management team, you will be responsible for the expansion and retention of a subset of Vanta’s Customers by developing and maintaining strong relationships with our customers. You will serve as the primary point of contact for all post-sale commercial conversations, including mid-cycle upsells and renewals. As a trusted advisor to the customer, you will deeply understand their business needs and align Vanta’s solutions with their objectives to help mature our customers’ compliance and security program.
The goal of this team is to achieve overall net revenue expansion of the Vanta customer base, as measured by Net Revenue Retention. They will ensure customer’s security and compliance goals are aligned to their company growth needs and with Vanta’s solutions.
This role can be based in either our Dublin or London office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday.
What you’ll do as an Account Manager (EMEA) at Vanta:
Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.
Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.
Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc.
Manage the entire sales cycle of any expansion or renewal opportunity from first meeting to close, negotiating where necessary and pulling in additional internal resources where appropriate (solutions consultants, subject matter experts, etc).
Accurately forecast monthly expansion and churn, and maintain a clean SFDC instance with scrutinous pipeline hygiene.
Keep a relentless focus on the customer needs and provide a consultative approach in architecting a solution.
How to be successful in this role:
3+ years experience selling to or managing customers
Fluency in written and spoken English and French
Must be able to work in our Dublin or London office 3 days a week (Tuesday, Wednesday and Thursday)
Strong ability to prospect and build pipeline without assistance from BDR and/or inbound support
Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging
Be highly motivated with a sense of urgency and willingness to adjust
Able to effectively collaborate with a wide range of departments including CS, Marketing, Enablement, and Support
Previous experience in security and compliance is not required, but highly desirable
What you can expect as a Vantan located in Ireland:
Industry-competitive salary and equity
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive)
Health & wellness stipend
Remote workspace stipend
Internet and mobile phone stipend
Commuter benefits, including bike to work scheme and tax commuter ticket scheme
Pension matching
10 company paid holidays plus 25 days of PTO per year
Virtual team building activities, lunch and learns, and other company-wide events
#LI-hybrid
At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
About Vanta
We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.
Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
At Vanta, we're on a mission to secure the internet and protect consumer data, and we're looking for a passionate French-speaking Account Manager to join our dynamic team in Dublin. As an Account Manager at Vanta, you will play an essential role in our mission by developing strong relationships with our customers, ensuring their security and compliance needs are met while helping them grow. You’ll be the go-to person for clients post-sale, engaging in mid-cycle upsells and renewals and working closely with a talented team that believes in continuous improvement. While past security experience is appreciated, your ability to cultivate relationships, understand business needs, and align our solutions with those needs is what will set you apart. You’ll collaborate with Customer Success Managers to ensure customer health and satisfaction, and work on account plans that identify new opportunities for our clients to leverage Vanta’s platform. The ideal candidate will possess a solid 3+ years of experience in managing customer relationships, demonstrate fluency in both English and French, and embrace the unique opportunity to work in either our Dublin or London office under a hybrid schedule. Along with a competitive salary and benefits like paid parental leave, health stipends, and wonderful company culture events, joining Vanta means becoming part of a team that values diversity and inclusion. If you’re excited about helping businesses thrive while fostering security, we’d love to hear from you!
Vanta is the leading trust management platform that helps simplify & centralize security for organizations of all sizes.
187 jobsSubscribe to Rise newsletter