Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Account Manager image - Rise Careers
Job details

Account Manager

About Singular.net

Singular is the next-gen attribution and marketing analytics platform, giving marketers actionable insights from previously siloed data. By collecting, aggregating and normalising upper-funnel campaign marketing data from thousands of channels and connecting it to lower-funnel attribution data, marketers can measure ROI from every touchpoint across all their activities and optimise to the most granular level. Singular has offices in San Francisco, Tel Aviv, Seoul, London and Bangalore. We have raised $50M from Norwest Venture Partners, General Catalyst, Thomvest Ventures, Method Capital, Translink Capital, DCM and Telstra Ventures. Our business and team are scaling, and we are looking for ambitious, eager, creative and innovative individuals to join us and help us reach the next level. We have great customers, including leading companies like Lyft, Warner Bros, Airbnb, Yelp, LinkedIn, Microsoft, Zynga, and Match. Now is the time to join Singular!

Job Overview

This is a great opportunity to join a growing sales team and play an integral role in building the foundation of a new function in our sales organization. We are looking for a highly motivated Account Manager with experience in mobile marketing SaaS to serve as the primary commercial point of contact for a portfolio of clients.

This role is highly strategic and focused on scaling up customers across high-growth verticals. You will be responsible for building strong relationships, identifying opportunities to expand revenue, and maintaining best-in-class retention. You will be the dominant driver of revenue growth for our mid-market customer sector and be on the front lines evangelizing our platform to key stakeholders.

What you will do:

  • Carry an Annual revenue quota 

  • Manage the US/EMEA Mid-Market Customer Portfolio.

  • Work to increase customer retention and identify opportunities for upselling additional services or features.

  • Work cross-functionally with Customer Success to facilitate timely renewals.

  • Educate and effectively communicate Singular's maximum value in complex negotiations.

  • Set and track sales account targets aligned with company objectives

  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

  • Suggest actions to improve sales performance and identify opportunities for growth

.

What you will need:

3+ years of proven renewal, sales, customer success, account management and/or consulting experience.

  • Experience with carrying and continually exceeding quota 

  • Experience selling SaaS technologies products/technologies

  • Proven track record of consistently meeting/exceeding revenue and retention targets, with demonstrated success at maintaining strong & long-term client relationships.

  • Ability to manage multiple clients and projects simultaneously in a fast-paced environment.

  • Team-oriented and experienced in succeeding in an entrepreneurial environment

  • Proven track record of forward and innovative thinking for driving business results

  • Demonstrable technical acumen and desire to operate hands-on with Singular product and operational tools (e.g. Salesforce, Hubspot)

  • Strong understanding of marketing, analytics, and attribution.

As a proud equal opportunity employer, we're committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We don't just accept differences - we celebrate you being who you are for the benefit of our employees, our products, and our community.

Singular Glassdoor Company Review
4.1 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Singular DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Singular
Singular CEO photo
Gadi Elishayov
Approve of CEO

Average salary estimate

$82500 / YEARLY (est.)
min
max
$75000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager, Singular

At Singular, we’re on the lookout for an enthusiastic Account Manager to join our vibrant team! As a cutting-edge attribution and marketing analytics platform, we help marketers gain insights from their upper-funnel campaign marketing data all the way down to lower-funnel attribution data. This role is not just any Account Manager position – this is an exciting opportunity to be on the frontline helping our clients succeed. You’ll be the go-to person for a portfolio of our mid-market clients where your primary focus will be on building robust relationships and identifying opportunities for growth in high-growth verticals. With a strong emphasis on customer retention, you will carry an annual revenue quota and will be instrumental in upselling additional services. Collaboration is key at Singular; you’ll work closely with Customer Success to ensure timely renewals and convey the maximum value of our platform to clients during complex negotiations. If you have a knack for managing multiple clients in a fast-paced environment and a passion for mobile marketing SaaS, we want to hear from you! Joining Singular means being a part of a diverse and innovative environment where your contributions will truly make a difference.

Frequently Asked Questions (FAQs) for Account Manager Role at Singular
What responsibilities does the Account Manager at Singular have?

The Account Manager at Singular is tasked with managing a portfolio of mid-market customers across the US and EMEA. Key responsibilities include building strong client relationships, meeting an annual revenue quota, increasing customer retention, upselling services, and working closely with the Customer Success team to facilitate timely renewals. Additionally, the Account Manager will monitor sales metrics and suggest actions to enhance sales performance.

Join Rise to see the full answer
What qualifications are required for the Account Manager position at Singular?

To be considered for the Account Manager role at Singular, candidates need a minimum of 3 years of experience in sales, account management, or customer success, particularly within the SaaS industry. A proven track record of exceeding quotas, managing multiple clients, and maintaining long-term client relationships is essential. Familiarity with marketing analytics and tools such as Salesforce or HubSpot is also a significant plus.

Join Rise to see the full answer
How does the Account Manager at Singular contribute to the company's growth?

The Account Manager plays a crucial role in Singular's growth by driving revenue within their portfolio. They achieve this through proactive relationship management, identifying upsell opportunities, and ensuring high customer retention rates. By effectively communicating the value of Singular's offerings and negotiating contracts, they become key drivers of sales performance in a rapidly evolving market.

Join Rise to see the full answer
What skills are important for an Account Manager at Singular?

Essential skills for an Account Manager at Singular include exceptional communication and negotiation skills, a strong understanding of marketing and analytics, and the ability to manage multiple clients simultaneously in a fast-paced setting. This role also requires a team-oriented mindset and a creative approach to problem-solving to drive business results.

Join Rise to see the full answer
What is the company culture like at Singular for an Account Manager?

Singular fosters a welcoming and inclusive culture that celebrates diversity and innovation. As an Account Manager, you will be part of a dynamic team that emphasizes collaboration and forward-thinking approaches. The company values unconventional ideas and encourages employees to be themselves, contributing to a positive working environment that drives personal and professional growth.

Join Rise to see the full answer
Common Interview Questions for Account Manager
Can you describe your experience with managing client relationships as an Account Manager?

When answering this question, detail specific strategies you used to nurture and maintain long-term relationships, emphasizing how these strategies led to increased retention and upselling opportunities. Highlight examples where you effectively communicated value and resolved any issues.

Join Rise to see the full answer
How do you prioritize your accounts and manage time effectively?

Discuss methods you use for prioritization based on account size, potential growth, and urgency of needs. You might mention tools or techniques for time management, such as creating a daily task list or utilizing CRM software to stay organized.

Join Rise to see the full answer
What approach do you take when negotiating contracts with clients?

Explain your negotiation style, noting how you focus on understanding client needs while conveying the value of your product. Illustrate with a specific example where you achieved a win-win outcome in a negotiation.

Join Rise to see the full answer
How do you stay updated on industry trends and competitors in the SaaS market?

Describe your methods for staying informed, such as following industry publications, participating in webinars, or networking with professionals. Emphasize how this knowledge helps you speak to clients about the competitive landscape.

Join Rise to see the full answer
What metrics do you track to gauge success in your role as an Account Manager?

Talk about specific metrics such as revenue growth, retention rates, upsell percentages, and customer satisfaction scores. Provide examples of how you have influenced these metrics positively in your previous roles.

Join Rise to see the full answer
Can you give an example of how you handled a difficult client situation?

Prepare to discuss a challenging scenario, focusing on how you identified the root of the issue, the steps you took to resolve it, and the resulting outcome. This showcases your problem-solving and customer service skills.

Join Rise to see the full answer
How do you approach upselling additional services to clients?

Explain your approach to identifying upsell opportunities based on client needs and how you communicate these options effectively. Use a specific example to illustrate a successful upsell.

Join Rise to see the full answer
What role does collaboration with other teams play in your success as an Account Manager?

Talk about the importance of working with teams like Customer Success to ensure satisfaction and timely renewals. Highlight how effective collaboration has led to better outcomes in your experiences.

Join Rise to see the full answer
How do you manage a portfolio with varying levels of client engagement?

Discuss strategies you employ to assess client engagement levels, prioritizing efforts based on potential growth and retention. Mention any tools you use to monitor engagement regularly.

Join Rise to see the full answer
What is your strategy for meeting your revenue quota?

Outline your proactive approach to achieving your sales targets, such as setting personal milestones, leveraging your network, and consistently reviewing and adjusting your strategies as needed.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Singular Remote No location specified
Posted 12 days ago
Photo of the Rise User
Posted 21 hours ago
Photo of the Rise User
Posted 2 minutes ago
Photo of the Rise User
Veolia Environnement SA Remote 283 Macalpine Crescent, Fort McMurray, AB T9H 4Y4, Canada
Posted 4 days ago
Moneta Hybrid 1900 Shawnee Mission Pkwy, Mission Woods, KS 66205, USA
Posted 5 days ago
Photo of the Rise User
Posted 9 days ago
Photo of the Rise User
Posted 8 days ago
Scan.com Remote No location specified
Posted 12 days ago

Our mission is to empower businesses to drive growth with unified marketing data, intelligent insights, and automation. At Singular, our corporate mission is to offer employees a safe and compassionate professional environment that prioritizes t...

6 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 10, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!