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Solutions Engineer - job 1 of 2

At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

As a Solutions Engineer, you’ll be leading the technical discussion with our key prospects & customers, making sure there’s nothing stopping our customers from using Vanta to its fullest potential to support their own security goals.

 

You’ll be an integral part of the Sales team, working both pre and post-sales to ensure technical fit and create innovative solutions for our customers. 

 

Your attention to detail, focused on customer needs, will drive rapid customer onboarding completion and adoption. This will ultimately improve retention and overall success while helping to collect customer references, case studies, and product feedback.  

What you’ll do as a Solutions Engineer at Vanta:

  • Own the technical relationship with our customers

  • Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape.

  • Listen carefully to prospects and clients to provide market feedback to the product team and help prioritize functionality needed to drive sales opportunities

  • Support customers thought their trial process with Vanta

  • Build product examples, documentation, and other critical resources for our customers

  • Cultivate an environment of teamwork, openness, creativity, and continuous improvement

  • Creatively identify and help drive new programs to improve the pre to post-sales transition

How to be successful in this role:

  • Have 2+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title

  • Have previous B2B SaaS experience 

  • Have hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture 

  • Have strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization

  • Be creative, technical, and naturally persuasive

  • Be detail-oriented and organized.

  • Love listening to customers, discussing strategy with colleagues, but also diving into the weeds.

  • Have general knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills

  • Be familiar with REST API development and service integrations is a plus

  • Ideally have prior experience in the cybersecurity space

What you can expect as a Vantan:

  • Industry-competitive compensation

  • 100% covered medical, dental, and vision benefits with dependents coverage

  • 16 weeks fully-paid parental Leave for all new parents

  • Health & wellness and remote workplace stipends

  • Family planning benefits through Carrot Fertility

  • 401(k) matching

  • Flexible work hours and location

  • Open PTO policy

  • 11 paid holidays in the US

  • Offices in SF, NYC, Dublin, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The salary or OTE range for this position is $207,000 - $233,000. This role may also be eligible for commissions/bonus, equity, medical benefits, 401(k) plan, and other company perk programs.

#LI-remote

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

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Average salary estimate

$220000 / YEARLY (est.)
min
max
$207000K
$233000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Engineer, Vanta

If you're looking for an exciting opportunity where your skills can shine, consider the Solutions Engineer role at Vanta! We're on a mission to secure the internet and protect consumer data, and we need someone with a passion for technology and customer success to join our fantastic team. As a Solutions Engineer, you’ll be at the forefront of technical discussions with our prospects and customers, ensuring they harness Vanta's full potential to support their security goals. You’ll collaborate closely with both our pre and post-sales teams, using your attention to detail to facilitate rapid onboarding and boost customer retention. Your deep understanding of our product capabilities will be invaluable as you craft innovative solutions that drive sales opportunities. With 2+ years of customer-facing, technical experience and a background in B2B SaaS, you'll be well-positioned to thrive in this role. We value creativity, technical proficiency, and an eagerness to listen to customer needs. In return for your expertise, we offer competitive compensation, comprehensive benefits, flexible working hours, and a work environment that values diversity and inclusion. Join us at Vanta to be a part of the movement to secure modern businesses and help countless organizations achieve peace of mind in their security strategies!

Frequently Asked Questions (FAQs) for Solutions Engineer Role at Vanta
What are the main responsibilities of a Solutions Engineer at Vanta?

As a Solutions Engineer at Vanta, you will take ownership of the technical relationship with our customers. Your responsibilities include leading technical discussions, supporting customers throughout their trial process, and creating essential resources such as product examples and documentation. Developing an in-depth understanding of Vanta's capabilities and collaborating with both the sales and product teams to drive innovative solutions will also be crucial for your success.

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What qualifications do you need to apply for the Solutions Engineer position at Vanta?

To be a successful candidate for the Solutions Engineer role at Vanta, you should have a minimum of 2 years of customer-facing technical experience in a role such as a solutions engineer or sales engineer. Prior experience in B2B SaaS is highly desired, along with hands-on knowledge of cloud platforms like AWS, Google Cloud, or Microsoft Azure. Familiarity with scripting languages and REST API development is a plus, as well as any background in cybersecurity.

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How does Vanta support its Solutions Engineers in achieving success?

Vanta is dedicated to supporting its Solutions Engineers through comprehensive training, industry-competitive compensation, and a collaborative team environment. With access to resources to help enhance your skills and knowledge of our products, you'll also be provided with flexible working conditions and wellness benefits that promote a healthy work-life balance. Our culture encourages continuous improvement and innovation, ensuring that you have the tools necessary for success.

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What type of work culture can Solutions Engineers expect at Vanta?

At Vanta, Solutions Engineers enjoy a dynamic and inclusive work culture that values diversity in experience and background. The environment promotes teamwork, openness, and creativity, allowing team members to flourish in their roles. With flexible work hours and remote options, you’ll find a workplace that prioritizes balancing professional responsibilities with personal well-being.

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What are the growth opportunities available for a Solutions Engineer at Vanta?

As a Solutions Engineer at Vanta, you have access to various growth opportunities. Vanta values internal promotions and professional development, so you can expect to expand your knowledge and skills through training programs, workshops, and mentorship. Additionally, your involvement in cross-functional teams provides you with exposure to different areas of the business, paving the way for future career advancements.

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Common Interview Questions for Solutions Engineer
Can you describe your experience working as a Solutions Engineer?

When answering this question, highlight specific roles or projects that demonstrate your technical and customer-facing experience. Discuss any challenges you faced and how you resolved them, emphasizing your ability to listen to customer needs and develop tailored solutions.

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How do you approach building relationships with customers as a Solutions Engineer?

In your response, focus on the importance of active listening and understanding customer pain points. Share techniques you use to foster trust and communication, such as regular check-ins and honest discussions about expectations.

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What is your experience with cloud platforms and how does it relate to Vanta's services?

Discuss your hands-on experiences with cloud services like AWS, Google Cloud, or Azure. Explain how this background allows you to help customers better utilize Vanta’s capabilities, providing specific examples of projects or integrations that you've worked on.

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Tell me about a time you had to manage a complex technical project.

Answer this by detailing your project management approach, including planning, execution, and analysis. Use the STAR method (Situation, Task, Action, Result) to structure your story and highlight your successes.

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How do you handle customer objections or concerns during the sales process?

Describe your strategies for addressing objections, such as understanding the customer’s perspective, empathizing with their concerns, and providing relevant information that reassures them of Vanta's value proposition.

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What role do you believe a Solutions Engineer plays within a sales team?

Discuss the critical bridge that Solutions Engineers form between technical capabilities and customer needs. Emphasize how you contribute to the sales process by ensuring a strong technical fit and seamless transitions from pre to post-sales.

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How do you stay updated with technology trends relevant to cybersecurity?

Mention specific sources, such as online courses, webinars, or industry publications, that you follow to remain informed about the latest developments. Highlight how this knowledge improves your performance and understanding as a Solutions Engineer.

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What do you find most rewarding about working as a Solutions Engineer at Vanta?

Express your enthusiasm for creating meaningful, secure solutions for customers and how satisfying it is to help organizations meet their security goals. Combine this with how being part of a supportive team enhances your job satisfaction.

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Can you give an example of how you’ve contributed to a team’s success?

Provide a specific instance where your input or ideas led to a positive outcome for a team project. Use metrics or feedback to illustrate the impact of your contribution.

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What techniques do you use to understand customer needs during technical discussions?

Detail your listening strategies, such as asking open-ended questions and facilitating discussions that allow the customer to articulate their goals and challenges. Highlight any tools or methods that you use to organize and prioritize the information you gather.

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Vanta is the leading trust management platform that helps simplify & centralize security for organizations of all sizes.

208 jobs
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CULTURE VALUES
Inclusive & Diverse
Growth & Learning
Customer-Centric
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Maternity Leave
Flex-Friendly
401K Matching
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 4, 2025

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