Job details

Accounts Receivable Analyst

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is seeking a detail-oriented A/R Analyst to join our Accounts Receivable team based in the Columbus, OH area. As a part of this position, you will be required to work closely with customers to resolve any questions, concerns, or disputes to ensure timely payment of invoices. This role requires the willingness to work cross-functionally with all departments including Sales, Services, and Revenue. A successful candidate must have the ability to operate effectively in a fast-moving environment and view customer success as the number one priority.

What You’ll Do

Manage B2B customer portfolio and reduce delinquent accounts for global customers
Responsible for responding to external customer and internal customer inquiries regarding invoices, payments, discrepancies, and contract clarification requests electronically and/or by phone if necessary
Invoice creation and delivery
Work closely across the finance team to help improve overall processes, driving efficiency and improvement/monitoring of internal controls for tasks within billings and collections

Requirements

3+ years of A/R and portfolio management experience
2+ years of B2B-specific collections experience
Strong communication, written, and interpersonal skills
Self-starter that can analyze and resolve situations independently
Demonstrates ability and willingness to meet business-critical cash goals and close deadlines

Nice to Have

Experience with Microsoft Excel
Experience working with NetSuite and salesforce.com
Software or SaaS collections experience

Perks & Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $50,000 - $70,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Accounts Receivable Analyst, Veeva Systems

Veeva Systems, a trailblazer in the life sciences industry and one of the fastest-growing SaaS companies, is looking for an Accounts Receivable Analyst to join our dynamic team in Columbus, Ohio. As a mission-driven organization, we’ve made it our goal to help companies bring therapies to patients faster. If you are detail-oriented and thrive in a fast-paced environment, you’ll fit right in with our values of Customer Success, Employee Success, and Speed. In this role, you’ll manage a B2B customer portfolio while working cross-functionally with departments like Sales and Revenue to ensure timely payment of invoices. Your responsibilities include crafting and delivering invoices, addressing customer inquiries about payments, and working closely with our finance team to streamline processes. We’re seeking someone with over 3 years of accounts receivable experience and a knack for resolving issues independently. Plus, we offer the flexibility to work from home or from our office, as a part of our Work Anywhere model, ensuring that you have the perfect work-life balance. If you’re ready to take on the challenge of meeting business-critical goals while making a positive impact on our community, then we’d love to hear from you.

Frequently Asked Questions (FAQs) for Accounts Receivable Analyst Role at Veeva Systems

What are the responsibilities of an Accounts Receivable Analyst at Veeva Systems?

As an Accounts Receivable Analyst at Veeva Systems, your primary responsibilities will include managing a portfolio of B2B customers, addressing inquiries related to invoices and payments, and ensuring that outstanding accounts are collected timely. Additionally, you will have the opportunity to work collaboratively with various departments, such as Sales and Revenue, to drive efficiency and improve internal processes.