Job details

Process Optimization Specialist

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for an experienced Process Optimization Specialist to assist the Operations Process Optimization Manager in evaluating, designing, and improving internal operational processes. The primary focus will be to enhance work efficiency, reduce waste, and drive continuous improvement across the business. This role will collaborate with multiple departments to ensure that all operational processes follow best practices and are continuously optimized.

What You’ll Do

Process Analysis and Evaluation: Analyze existing business processes to identify issues, bottlenecks, inefficiencies, and opportunities for improvement.
Process Improvement Recommendations and Implementation: Based on the analysis, propose process optimization recommendations, and design and implement improvement plans to enhance process efficiency and work quality.
Cross-departmental Collaboration: Work closely with various departments to ensure the smooth execution of process optimization projects and the meeting of the needs of all stakeholders.
Data Analysis and Monitoring: Collect and analyze key process-related data, monitor the effectiveness of improvements, and regularly report optimization progress to management.
Training and Support: Provide training and guidance on process improvements to relevant departments and staff, ensuring the optimized processes are effectively implemented and sustained over the long term.

Requirements

Bachelor's degree or higher, with a preference for majors related to business management.
2+ years of experience in process optimization or project management.
Strong data analysis skills, with a systematic thinking approach and problem-solving ability.
Proficient in using analysis tools such as flowcharts, Excel, and Power BI.
Strong project management skills, with the ability to drive the successful implementation of optimization efforts.
Excellent communication and collaboration skills, capable of effectively engaging with cross-functional teams or internal staff.
Proactive, detail-oriented, and highly responsible.

Nice to Have

Language: Fluent in English listening, speaking, reading, and writing.
Skills: Proficiency in tools such as Python, Kettle, and RPA (Robotic Process Automation) is preferred; experience in Lean Management and Six Sigma is a plus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

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What You Should Know About Process Optimization Specialist, Veeva Systems

Join Veeva Systems as a Process Optimization Specialist in Dalian, China, where your expertise will play a crucial role in enhancing our internal operations! At Veeva, we are dedicated to our mission of helping life sciences companies deliver therapies to patients faster. With a remarkable record as one of the fastest-growing SaaS companies, we value our people and maintain strong principles such as Customer and Employee Success. In your role, you’ll collaborate closely with various departments, diving deep into process analysis and using your keen eye to identify inefficiencies and bottlenecks. You'll have the chance to implement your own recommendations to optimize workflows, all while monitoring the progress with data analytics tools such as Excel and Power BI. Additionally, your efforts to train staff on new processes will drive sustained improvement across our organization. This is not just any job; it’s a chance to contribute meaningfully to the future of life sciences and work with a flexible, driven team that values innovation and integrity. Bring your project management skills and proactive attitude to Veeva, where you have the power to make a long-lasting impact!

Frequently Asked Questions (FAQs) for Process Optimization Specialist Role at Veeva Systems

What does a Process Optimization Specialist do at Veeva Systems?

A Process Optimization Specialist at Veeva Systems focuses on evaluating and improving internal operational processes. This involves analyzing existing workflows, identifying inefficiencies, and proposing actionable recommendations to enhance productivity and reduce waste. The specialist collaborates with multiple departments to ensure best practices are followed throughout the organization's operations.