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RTSM Program Director - job 2 of 2

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for an RTSM Program Director to join our Randomization & Trial Supply Management (RTSM) team. This individual will manage one or more customer programs. In this role, you will oversee successful delivery of RTSM projects which may include but is not limited to defining and documenting standards, capturing and meeting KPIs, and governance. Working closely with key stakeholders across the team, this individual will play a critical role in helping us innovate and deliver with speed and quality.

What You'll Do

Inform and advise on standards and best practices at a program level
Work with the team on quality and speedy delivery at a program level
Project manage multiple key initiatives
Lead and support team members and Customers on calls and meetings as needed
Quarterback of the internal and external teams to ensure we have a scalable process at a program level
Less than 10% travel required

Requirements

Bachelor’s Degree or equivalent work experience
Experience managing customer portfolios/programs
3+ years of experience in a software company in life sciences
1+ year of experience in RTSM
Excellent communication (both written and verbal)

Perks & Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $130,000 - $200,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Average salary estimate

$165000 / YEARLY (est.)

min

max

$130000K

$200000K

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What You Should Know About RTSM Program Director, Veeva Systems

Veeva Systems, a leader in the industry cloud for life sciences, is on the lookout for an energetic RTSM Program Director to join our Randomization & Trial Supply Management (RTSM) team in Boston, Massachusetts. With our strong mission and values, including doing the right thing and prioritizing customer success, we foster an environment where creativity and innovation thrive. As an RTSM Program Director, you’ll be at the forefront of managing key customer programs, ensuring successful delivery of RTSM projects while adhering to established standards and KPIs. Collaborating closely with team members and external stakeholders, you will lead multiple initiatives with a focus on delivering quality outcomes at speed. Your expertise in the life sciences software sector will be invaluable as you guide the team in developing scalable processes and strategies. At Veeva, we prioritize flexibility and work-life balance, offering you the option to work remotely or from the office. With a commitment to employee success, we provide excellent benefits including flexible PTO, medical and dental insurance, and a retirement program. If you have a Bachelor's degree, a strong background in managing customer portfolios, and at least 3 years of experience within a software company in life sciences, we want to hear from you. Join us as we continue transforming the life sciences industry and making a difference in the lives of patients worldwide.

Frequently Asked Questions (FAQs) for RTSM Program Director Role at Veeva Systems

What are the main responsibilities of the RTSM Program Director at Veeva Systems?

As the RTSM Program Director at Veeva Systems, your primary responsibilities will include overseeing the delivery of RTSM projects, ensuring they meet defined standards and KPIs. You will also manage multiple customer programs, work on quality assurance, and lead both internal and external teams in driving successful outcomes. Your strategic oversight will play a critical role in enhancing innovative solutions and expediting service delivery.