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Safety Consultant - Training Lead

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.


At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.


As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.


Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.


The Role


Vault Safety is growing in 2025!  We are hiring a significant number of consultants so we need someone who will be focused on Training and Onboarding.  You will be educated on Vault Safety and then you will become the Onboarding Lead.  What better way to become an expert on Vault Safety.  

 

The Safety Consultant - Training Lead will be responsible for the strategic design, development, implementation, and maintenance of training plans and courses targeted to internal employees, partners and customers. You will be instrumental in helping train and prepare the Safety Professional Services team to support a growing pipeline of project work.


What You’ll Do
  • Work under the direction of Practice Manager, Vault Safety to shape a course curriculum and content for the Veeva Vault Safety applications.
  • ​​Manage and ensure the ongoing success of the Safety Onboarding Program and Customer and Partner Training offerings.
  • Create individualized training plans for new hires to quickly onboard and prepare consultants for project work in specific roles.
  • Work closely with Professional Services consultants and managers to ensure training is aligned with business needs.
  • Administer training content in Veeva’s internal Learning Management System.
  • Own and organize training content. Delegate creation and revisions of content if necessary. 
  • Proactively perform training needs assessments and respond strategically to evolving business needs. 
  • Strategically develop effective training programs and materials, making regular modifications and improvements, when necessary.
  • Communicate effectively across multiple cross-functional teams. Harness relationships.
  • Ensure consistency in the delivery and application of department policies, procedures, and standards.


Requirements
  • Bachelor's Degree, preferably in Technical Communications, English, Education, Instructional Design or equivalent.
  • 3+ years educating people on technical enterprise software solutions.  This experience may be pure training/instructional design work or may be system implementation/consulting work with a heavy emphasis on training..
  • Proven ability to quickly learn industry terminology, processes, and systems in order to design and develop effective training courses
  • Proven ability to build and maintain relationships with subject matter experts and align curriculum development priorities with business needs
  • Demonstrate a solid understanding and application of adult learning principles and training evaluation
  • Excellent verbal, reading, and writing ability in English
  • An eye for quality and committed focus on customer success, employee success, speed, and doing the right thing
  • Flexible, collaborative, team-oriented individual who shows initiative and holds themselves and others accountable
  • Excellent leadership, communication, and project management skills
  • Travel to deliver on-site training upon request (up to 20%); international travel is possibly required


Nice to Have
  • Background in Pharmacovigilance, Life Sciences and/or Veeva products is a huge plus
  • Background in the SaaS domain


Perks & Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program


Compensation
  • Base pay: $80,000 - $120,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.


#LI-Remote


Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.


Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

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What You Should Know About Safety Consultant - Training Lead, Veeva Systems

At Veeva Systems, we're proud to be a mission-driven organization that's revolutionizing the life sciences sector. If you're looking for an exciting opportunity as a Safety Consultant - Training Lead in Boston, Massachusetts, you've found the right place! As a Training Lead, you will be at the forefront of shaping our onboarding programs for our rapidly growing Safety Professional Services team. Your role will involve designing, developing, implementing, and maintaining comprehensive training plans tailored for internal employees, partners, and customers. You'll work closely with our Practice Manager to create an engaging curriculum that aligns with business needs and boosts the capabilities of our team members. You'll also be responsible for creating individualized onboarding plans for new hires, ensuring they are well-equipped to tackle their new roles effectively. With your experience in educating others on technical enterprise software solutions, you'll leverage your knowledge to enhance the effectiveness of the Safety Onboarding Program and Training offerings. We're looking for someone with excellent communication skills, a knack for building relationships, and a commitment to quality in training delivery. If you're passionate about making a positive impact within a fast-paced environment, Veeva is the perfect place for you to thrive and grow your career. Come join us and help transform the life sciences industry while enjoying flexible working options that suit your lifestyle!

Frequently Asked Questions (FAQs) for Safety Consultant - Training Lead Role at Veeva Systems
What are the responsibilities of the Safety Consultant - Training Lead at Veeva Systems?

As a Safety Consultant - Training Lead at Veeva Systems, you will be responsible for the overall design, development, and implementation of training plans and courses specifically for our Vault Safety applications. This role involves managing the Safety Onboarding Program and ensuring the training is effective for both internal teams and our external partners and customers. You'll collaborate with other consultants to align the training with current business needs and perform ongoing assessments to modify and improve training materials.

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What qualifications are required for the Safety Consultant - Training Lead position at Veeva Systems?

For the Safety Consultant - Training Lead position at Veeva Systems, you are required to have at least a Bachelor's Degree in a related field such as Technical Communications or Instructional Design. Additionally, you should have 3+ years of experience educating people on technical enterprise software solutions. A solid understanding of adult learning principles and proven ability to quickly learn industry terminology is essential for success in this role.

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What is the work environment like for a Safety Consultant - Training Lead at Veeva Systems?

At Veeva Systems, the work environment is flexible and supportive, with the option to work from home or in the office. The company prides itself on fostering a culture of collaboration and empowerment, ensuring employees have the tools and support they need to succeed. As a Safety Consultant - Training Lead, you’ll be working in a dynamic team setting where communication and relationship building are key components of your role.

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How does the Safety Consultant - Training Lead role impact customer success at Veeva Systems?

The Safety Consultant - Training Lead at Veeva Systems plays a critical role in enhancing customer success by developing and delivering effective training programs. By ensuring that internal teams and partners are well-prepared to use Vault Safety applications, this position directly contributes to improving project outcomes, enhancing user experience, and ensuring that clients receive the utmost value from Veeva's solutions.

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What kind of training will I receive as a new Safety Consultant - Training Lead at Veeva Systems?

As a new Safety Consultant - Training Lead at Veeva Systems, you will receive comprehensive training on the Vault Safety platform. This training will equip you with the knowledge and skills necessary to manage and deliver onboarding and training programs effectively. You will also have opportunities for continuous learning and development as you grow within the role and the company.

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Common Interview Questions for Safety Consultant - Training Lead
Can you explain your experience with instructional design in previous roles?

When answering this question, focus on specific projects where you designed training programs, detailing the methodologies you used and the outcomes achieved. Highlight any metrics or feedback received that underscore your success in instructional design.

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How do you assess training needs when developing training programs?

You should convey that you conduct a thorough analysis by gathering feedback from stakeholders, reviewing performance metrics, and utilizing surveys. Explain how these assessments inform your curriculum development to ensure it meets the evolving needs of the business.

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What strategies do you use to engage learners during your training sessions?

Discuss varied teaching methodologies such as interactive discussions, hands-on activities, or technology-enhanced learning. Providing examples of how you've successfully utilized these strategies in past roles can illustrate your effectiveness in engaging learners.

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How would you handle a situation where a trainee is struggling with the content?

Explain the importance of individualized support and feedback. You could mention strategies like one-on-one coaching or adjusting the training materials to better suit the learner's style, emphasizing your adaptability to meet diverse needs.

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Can you describe your familiarity with the Vault Safety application and how it relates to your role?

Express your eagerness and readiness to learn about the Vault Safety application, and emphasize your ability to quickly dive into new technologies. Highlight how your previous experience with similar enterprise software will allow for a smooth transition.

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What is your approach to collaborating with cross-functional teams?

In your response, highlight your communication skills and ability to build strong relationships. Discuss how you work synergistically with other departments to ensure that training initiatives align with overarching business goals.

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What methods do you use to evaluate the effectiveness of training programs?

You should explain that you employ both qualitative and quantitative measures, such as participant feedback surveys, performance assessments, and follow-up sessions to determine what works and what may need improvement.

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Tell us about a time you had to adapt training content for a specific audience.

Provide a specific scenario where you recognized the need for adjustments and detail how you tailored the content to enhance comprehension and relevance for that audience, showcasing your flexibility and understanding of adult learning principles.

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How do you prioritize your training deliverables in a fast-paced environment?

Discuss your organization and time management skills, mentioning tools or frameworks you utilize to ensure all projects are completed on time without sacrificing quality. Showing that you can remain composed under pressure will impress interviewers.

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Why do you want to work as a Safety Consultant - Training Lead at Veeva Systems?

Share your passion for the life sciences industry and your admiration for Veeva’s mission-driven approach. Explain how the alignment of your values with those of Veeva motivates you to contribute to the success of the company and its clients.

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Veeva Systems is a leading cloud-computing company for the global life sciences industry. The company is based in the San Francisco Bay Area and serves more than 950 customers, ranging from the world’s largest pharmaceutical companies to biotechs.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Lactation Facilities
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
Paid Volunteer Time
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DEPARTMENTS
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Full-time, hybrid
DATE POSTED
January 3, 2025

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