Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Software Implementation Consultant image - Rise Careers
Job details

Software Implementation Consultant

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.


At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.


As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.


Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.


The Role


Post-Implementation services are provided to our R&D customers after they have started using Veeva applications. Our purpose is to be our customers' trusted partners and ensure that they leverage the additional value Veeva applications offer. 

 

Our Post-Implementation Team consists of +50 consultants located in Hungary and Poland. Due to the rapid growth of our client portfolio, we are growing our team every year and opening many career opportunities for our new and existing employees. We hire people from industry, tech, and consulting, which adds diversity to our team.

 

Are you passionate about technology but have never worked in the life sciences industry? Would you like to be an advisor to our customers?

 

As a Software Implementation Consultant, you will support a group of biopharmaceutical customers assigned to you. Your task will be to understand their business processes, provide guidance, discuss Vault changes, and apply all the required configurations. You will also actively collaborate with other teams at Veeva, shape ideas, enhance our delivery model, and work closely with our product management team to communicate the customer's requirements and meet the evolving needs of the industry.

 

To thrive in this role, you are likely a tech-savvy person. You have been configuring, supporting, or implementing software solutions. You enjoy working with customers, speak fluent English, and have strong communication and presentation skills. We have lots of training to help you get up to speed on the knowledge part!

 

If you are in doubt as to whether your experience matches the requirements or not, please do not hesitate to submit your application.


What You'll Do
  • Help to keep up to date and implement new features within the Veeva Vault suite
  • Work closely with customer business and IT staff to understand their requirements
  • Think critically to help design the solution your customers request as well as the solution they have not requested but they might need
  • Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams
  • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer
  • Drive change management methodology at our customers switching from on-premises to SaaS solutions


Requirements
  • 4+ years of experience with configuring, supporting, and implementing software solutions
  • Experience in working in customer-facing roles and managing customer expectations
  • Excellent verbal and written communication skills in English
  • At least a Bachelor’s degree or years of experience in relevant fields, ideally in STEM (science, technology, engineering, and mathematics) or other similar
  • This is a remote, full-time role with Veeva. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position


Nice to Have
  • Proficiency in additional European language(s)


Perks & Benefits
  • Allocations for continuous learning & development 
  • Health & wellness programs


#RemotePoland


Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.


As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.


If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Similar Jobs
Photo of the Rise User
Posted 12 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Family Medical Leave
Maternity Leave
Paternity Leave
Lactation Facilities
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
Paid Volunteer Time
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Family Medical Leave
Maternity Leave
Paternity Leave
Lactation Facilities
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
Paid Volunteer Time
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Paid Holidays
Photo of the Rise User
Spaulding Ridge Hybrid Chicago, Denver, Houston, Minneapolis, Omaha
Posted 6 days ago
Photo of the Rise User
Posted 10 days ago
Photo of the Rise User
CloudHire Remote No location specified
Posted 14 hours ago
Photo of the Rise User
AECOM Remote Ottawa, Canada
Posted 6 days ago

Veeva Systems is a leading cloud-computing company for the global life sciences industry. The company is based in the San Francisco Bay Area and serves more than 950 customers, ranging from the world’s largest pharmaceutical companies to biotechs.

169 jobs
MATCH
Calculating your matching score...
BADGES
Badge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Lactation Facilities
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
Paid Volunteer Time
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 14, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!