HR Specialist Benelux - 6 Month FTC

We are looking to hire an experienced Human Resources Specialist who will help support both our valued employees and clients. As a dedicated HR Specialist, you will guide employees throughout their entire employment lifecycle and supporting clients with their HR needs. Promoting positive relationships with our supported employees is paramount, and you'll excel at gathering HR information, managing our HR database, and providing valuable assistance to supported employees dealing with HR-related matters. Also, you'll extend your expertise to our clients, ensuring seamless onboarding processes and addressing inquiries related to their employees' life cycles. To ensure success as an HR Specialist, you must have an understanding of employment law.

You will be based remotely in Belgium and will report to our HRx Manager for Western Europe. This role is a six-month Fixed-Term position.

You Will

• Coordinate every aspect of the employment life cycle for our supported employees through close collaboration with global teams such as Immigration and Payroll teams, and external parties such as local service providers
• Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters being a regional expert
• Manage client relationships with members of the client services team
• Drive employee satisfaction and retention amongst our supported employees with sincerity and passion, always with a customer service mindset
• Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA
• Manage and audit all HR records, including personal information, onboarding documents, personal documents, contract documents, and job-specific information
• Ensure compliance with the local employment law in every process and notify proper points of contact of any rectification needs
• Collaborate with our teams who require regional-specific expertise (examples include Knowledge Base maintenance, and Product Development)
• Anticipate potential issues, help with the root cause analysis, and raise it to the concern teams while ensuring resolution

You Have

• Bachelor's degree in Human Resources or equivalent experience
• 3+ years of regional Human Resources experience required
• Business proficiency in the English language and Dutch/French (Native or C2) required
• Conflict handling and resolution skills
• Advanced knowledge of employment law
• Interest in international business and contributing at a consistently high-level

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