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Certified Wastewater Operator Class 3

Company Description

About Veolia North America

A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.

Job Description

BENEFITS 

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

Position Purpose: 

Supervises the day-to-day operations of the water treatment plant.

Primary Duties/Responsibilities: 

Client Contact: Responsible for primary on-site client contact and client satisfaction
● Supervises operation of wastewater treatment facility
● Responsible for directing plant maintenance and repair activities as defined by contract
● Analyzes and optimizes existing operating parameters, implementing performance testing and troubleshooting
and resolving routine and moderately complex operational equipment and instrumentation problems within
treatment plant operations
● Plans, organizes, schedules, assigns, and evaluates the work of staff; provide training and counseling as needed
● Reports serious or potentially hazardous malfunctions to Area Manager
● Assists in maintenance of plant records and in preparation of reports and documents related to work;
Investigates and prepares incident reports, employee injury forms, and vehicle and equipment accident forms;
assures work is completed according to standard utility practices and procedures
● Inspects plant log records, gauges, meters and other plant testing and measuring devices to ensure that
equipment is functioning properly
● Assists the Area Manager with evaluating assigned staff, handling employee concerns and problems, directing
work, counseling, disciplining, and completing employee performance appraisals
● Commitment to health, safety and protection of the environment: The position supports VNA’s commitment
to safety by complying with the programs regarding health, safety and protection of the environment. The position demonstrates safe work practices, takes part in safety meetings, and advises the Area Manager of any
non-conforming conditions.
In addition, the following is a list of additional accountabilities for the position:
● Accountable for performance goals
● Adhere to annual expense budgets
● Accountable for safety and operational performance of their department
● Comply with all organization safety procedures
● Set the tone for safety and housekeeping
● Lead by example
● Accountable for personnel issues
● Performance
● Corrective Action
● Development
● Staffing
● Participate in continuous improvement programs
● Performs other projects / tasks / duties as assigned
● Interfaces with vendors and contractors regarding project related issues
● Makes recommendations to Area Manager and client for operational improvements including observed design
issues and implementation of those improvements
● Develops startup and testing procedures, standard operating procedures, safety procedures, preventive
maintenance procedures, and operation and maintenance manuals for treatment plants
● Supervises and directs staff

Work Environment:

  • This position requires working outdoors.

Qualifications

Education/Experience/Background: 

  • High School Diploma/GED is required.

Knowledge/Skills/Abilities: 

  • MINIMUM: NC CLASS 3 WW LICENSE OR ABILITY TO OBTAIN THROUGH RECIPROCITY.
  • Knowledge of wastewater treatment and day-to-day operations.

Required Certification/Licenses/Training: 

● Familiarity and adherence to all environmental and safety compliance regulations.
● Proficient knowledge of Google applications .
● Ability to effectively supervise skilled and unskilled employees
● Ability to work harmoniously and tactfully with other departments
● Ability to keep accurate records and submit accurate reports
● Ability to communicate effectively both orally and in writing
● Ability to maintain, repair and adjust treatment processes to ensure the highest level of
treatment is maintained
● Ability to check the operation of equipment and to detect defects in operation
● Ability to take accurate readings and to make arithmetical computations
● Ability to understand and follow oral and written instructions in English
● Ability to accurately budget, track and forecast project financial requirements

  • NC WW 2 is required.
  • NC WW 3 is preferred.
  • Driver's license is required.

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Certified Wastewater Operator Class 3, Veolia Environnement SA

Join Veolia North America as a Certified Wastewater Operator Class 3 at our Elkin, NC facility! In this pivotal role, you will oversee the day-to-day operations of our wastewater treatment plant, ensuring everything runs smoothly and efficiently. Your expertise will shine as you supervise operations, maintain client satisfaction, and optimize our plant's performance through effective troubleshooting, performance testing, and routine maintenance activities. You'll be hands-on in evaluating and guiding a dedicated team of staff, providing them with the necessary training and support to thrive. Safety and environmental protection are at the core of what we do at Veolia, and you'll lead by example, embedding these values in everyday operations. Your ability to keep meticulous records and handle report preparation will greatly contribute to our continuous improvement initiatives. We're looking for someone with a strong foundation in wastewater treatment operations, a passion for leadership, and the skills to manage both personnel and budgets effectively. If you're ready to make a difference and flourish in a dynamic work environment, this is a fantastic opportunity for you to shine and grow with Veolia North America, a leader in water, waste, and energy management services.

Frequently Asked Questions (FAQs) for Certified Wastewater Operator Class 3 Role at Veolia Environnement SA
What are the daily responsibilities of a Certified Wastewater Operator Class 3 at Veolia North America?

As a Certified Wastewater Operator Class 3 at Veolia North America, your daily responsibilities will include supervising the operations of the wastewater treatment facility, ensuring compliance with safety and environmental regulations, and conducting regular inspections of plant equipment and processes. You'll be required to troubleshoot operational issues and implement improvements to enhance efficiency. Client contact and satisfaction are also crucial, along with the mentoring and training of staff to uphold the operational standards.

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What qualifications are needed to become a Certified Wastewater Operator Class 3 at Veolia North America?

To qualify as a Certified Wastewater Operator Class 3 at Veolia North America, candidates must have a High School Diploma or GED and possess a North Carolina Class 3 Wastewater License, or have the ability to obtain it through reciprocity. A strong knowledge of wastewater treatment operations, safety regulations, and effective team management is essential. Certification skills and a valid driver's license are also required.

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How does Veolia North America support employee development for Certified Wastewater Operators?

Veolia North America is committed to employee development for Certified Wastewater Operators through comprehensive training programs and continuous education opportunities. Employees are encouraged to participate in safety meetings and programs that enhance their skill set and knowledge of wastewater treatment technologies. The company also values professional growth by facilitating leadership training and mentorship opportunities within the operational teams.

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What are the expected working conditions for a Certified Wastewater Operator Class 3 at Veolia North America?

Working conditions for a Certified Wastewater Operator Class 3 at Veolia North America include both indoor and outdoor work, requiring you to supervise and interact with various plant equipment and staff. The job entails compliance with strict safety and environmental standards while managing plant operations, which may involve responding to emergencies and conducting inspections under varying weather conditions.

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What safety protocols do Certified Wastewater Operators Class 3 need to follow at Veolia North America?

At Veolia North America, Certified Wastewater Operators Class 3 must adhere to comprehensive safety protocols to ensure their health and the environment's protection. This includes following all organizational safety procedures, participating in safety meetings, accurately reporting any hazardous conditions, and demonstrating safe work practices consistently. Operators are expected to lead by example in promoting a culture of safety in the workplace.

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Common Interview Questions for Certified Wastewater Operator Class 3
What experience do you have with wastewater treatment processes?

Highlight your previous roles in wastewater treatment, detailing specific processes you've worked with, such as coagulation, sedimentation, filtration, and disinfection. Discuss any relevant certifications or training programs you’ve completed that enhance your practical experience.

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How do you handle emergencies at a wastewater treatment plant?

Describe your approach to emergency situations, focusing on your training, the importance of safety protocols, and how you communicate with your team and emergency personnel. Emphasize the need for quick assessments, adherence to safety procedures, and keeping accurate records during such incidents.

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Can you explain the significance of compliance with environmental regulations?

Discuss the importance of adhering to federal and state regulations, such as the Clean Water Act, in maintaining the integrity of wastewater operations. Explain how compliance impacts public health and environmental safety, and your commitment to staying informed about regulatory changes.

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What methods do you use to motivate and lead a team effectively?

Share specific strategies you use to inspire your team, including setting clear goals, providing regular feedback, recognizing achievements, and fostering open communication. Highlight your experience in training and developing staff to ensure they feel valued and empowered.

Join Rise to see the full answer
How do you conduct performance evaluations for your staff?

Outline your systematic approach to performance evaluations, which includes setting measurable objectives, providing constructive feedback, and discussing professional growth opportunities. Emphasize your commitment to supporting team development through annual reviews and regular check-ins.

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What troubleshooting techniques do you employ for equipment malfunctions?

Talk about the troubleshooting steps you follow, such as checking operational logs, utilizing technical manuals, and consulting with maintenance personnel as necessary. Provide examples of how you've effectively resolved equipment issues in the past.

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Describe a challenging situation you faced in wastewater operations and how you resolved it.

Share a specific challenge, such as an equipment failure or compliance issue, detailing the steps you took to address it, how you communicated with your team, and the positive outcome that resulted from your actions.

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How would you ensure client satisfaction in operations?

Discuss your methods for maintaining high client satisfaction, such as regular communication, understanding client needs, and promptly addressing concerns or feedback. Provide examples of how past experiences demonstrate your commitment to quality service.

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What steps do you take to stay updated on industry best practices?

Explain your approach to continuous learning, including attending workshops, participating in relevant training courses, and networking with other professionals in the wastewater treatment sector. Highlight any certifications or memberships in professional associations that keep you informed.

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How do you balance operational efficiency with cost management?

Describe techniques you use to enhance operational efficiency, such as process optimization and regular maintenance, while also monitoring budgetary constraints. Discuss your experience in preparing and adhering to expenses and forecasting project financial requirements.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, on-site
DATE POSTED
January 9, 2025

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