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Assistant Manager - 4332

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

 

Essential Job Functions: 

1. Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager. 

2. Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented. 

3. Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service. 

4. Assists other team members to complete opening, closing, and preparation lists.

5. Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries. 

6. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. 

7. Control cash by adhering to cash handling and reconciliation procedures. 

8. Fills in where needed to ensure customer service standards and efficient operations.

9. Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards. 

10. Ability to identify labor or food cost, and with specific actions to impact those figures positively.

11. Assists in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved. 

12. Be knowledgeable of policies regarding human resources. 

13. Provide suggestions and recommendations to General and Regional Managers.

14. Maintains professional and technical knowledge by attending educational workshops; reviewing QSR related publications. 

15. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed 8. Maintains clean and organized work area, taking ownership of surroundings 

9. Maintains appropriate confidentiality in information.

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
  • Ability to lead the team on duty! 

kept confidential according to EEO guidelines.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager - 4332, Domino's

Join the dynamic team at Domino’s Pizza as an Assistant Manager at our Richmond Hwy location! Here at Domino’s, we're not just about delivering the world’s best pizza; we’re all about building a community and fostering a collaborative environment where everyone thrives. As the Assistant Manager, you’ll play a pivotal role in our mission to provide outstanding customer service and delicious food while ensuring that our team is motivated and well-supervised. You will assist in daily operations, helping to oversee everything from employee training to maintaining high food quality and cleanliness standards. Your hands-on leadership will help create a welcoming atmosphere for customers and develop a strong, service-oriented team. You’ll manage responsibilities like cash handling, product management, and scheduling, all while keeping the vibe upbeat and engaging. Working at Domino’s means being part of a family that values hard work, commitment, and rewards its members with growth opportunities. If you’re ready to take the next step in your career with a recognized leader in the industry, apply today and see how you can be part of something special at Domino’s Pizza.

Frequently Asked Questions (FAQs) for Assistant Manager - 4332 Role at Domino's
What are the responsibilities of the Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your responsibilities include overseeing daily operations, ensuring customer satisfaction, maintaining food quality and cleanliness, managing team dynamics, and supporting the General Manager in achieving business goals. You will also handle cash management and product inventory, while actively engaging with both customers and staff.

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What qualifications do I need to be an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, candidates should demonstrate excellent communication skills, the ability to multitask in a fast-paced environment, and leadership qualities. Previous experience in food service or retail management is preferred, and having a proactive approach to problem-solving is essential.

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How does Domino's Pizza support employee development for Assistant Managers?

Domino's Pizza is committed to employee development. As an Assistant Manager, you will have access to educational workshops and training programs that enhance your skills. The company fosters a positive working environment where suggestions are welcomed, and team members can advance their careers through hands-on experience and professional growth opportunities.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment at Domino's Pizza for an Assistant Manager is dynamic and collaborative. You'll be part of a team that values communication and teamwork. The fast-paced setting requires adaptability and enthusiasm, making it an exciting place to work. Plus, being part of a renowned franchise means you get to be involved in community events and special occasions, like serving pizza to notable figures!

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What benefits can an Assistant Manager at Domino's Pizza expect?

As an Assistant Manager at Domino's Pizza, you can expect a range of benefits that may include competitive pay, flexible hours, recognition programs, and opportunities for advancement. Additionally, you get to be part of a fun, engaging workplace where delicious pizza is just a perk of the job!

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Common Interview Questions for Assistant Manager - 4332
How do you prioritize tasks in a fast-paced environment like Domino's Pizza?

When prioritizing tasks as an Assistant Manager at Domino's Pizza, it's crucial to assess the immediate needs of the store first, such as ensuring customers are served promptly while also keeping team members focused on their responsibilities. I would create a checklist for tasks and delegate accordingly to manage flow effectively.

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Can you share an experience when you resolved a conflict among team members?

In my previous role, I encountered a situation where two team members disagreed on how to handle a customer complaint. I facilitated a discussion where each party expressed their viewpoint, and we collaboratively reached a solution. This not only resolved the issue but also built stronger team cohesion.

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What strategies do you use to maintain high customer service standards?

To maintain high customer service standards, I prioritize regular team training and lead by example. Encouraging open communication and immediate feedback ensures everyone stays engaged and focused on delivering the best possible service to our customers.

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How would you handle a busy rush hour effectively?

During a busy rush hour, I would quickly assess all operational areas: staff readiness, food preparation status, and customer service. I would delegate tasks, lead the team in maintaining high energy, and jump in to assist wherever needed to ensure we meet our service expectations.

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What do you think are the essential qualities of a successful Assistant Manager at Domino's Pizza?

A successful Assistant Manager at Domino's Pizza should possess strong leadership, excellent communication, and the ability to remain calm under pressure. Adaptability is key because each day can present new challenges, and keeping the team motivated is essential for overall success.

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Describe a time you implemented a change that improved a process.

In a previous role, I noticed that the order-taking process was causing delays. I proposed implementing a new digital ordering system that streamlined communication between the front and back of the house. This resulted in faster service times and improved customer satisfaction.

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How do you ensure that food quality and cleanliness standards are met?

I regularly conduct checks and provide training focused on food quality and hygiene for team members. By creating a culture of accountability and providing constructive feedback, I ensure everyone understands the importance of maintaining our high standards.

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What methods do you use for team motivation?

To motivate my team, I recognize their accomplishments, both big and small. I create an inclusive environment where everyone feels valued and heard, and I also implement incentives such as recognition programs or team-building activities to boost morale.

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How would you approach staff scheduling to meet business demands?

I would analyze past sales data to forecast busy periods and adjust schedules accordingly, ensuring that we have adequate staff to handle customer volume. Flexibility is crucial, and I’d consult team members about their availability to maximize coverage while considering their needs.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

I am enthusiastic about the Assistant Manager position at Domino's Pizza because I admire the company's commitment to quality and community engagement. Leading a team that delivers exceptional service aligns with my career goals, and I believe my skills and passion will contribute positively to the team.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 1, 2025

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