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Technical Account Manager - job 1 of 2

Company Description

Are you passionate about energy, sustainability and technology as well as driven by sales?
Flexcity, a leading European energy tech company within the Veolia Group is looking for a resourceful Sales (Senior) to join our French team.
 

This position offers the opportunity to join the Flexcity commercial team in France, alongside a team of skilled colleagues from different backgrounds.

 

Historically, heat-intensive industries have relied on natural gas to produce steam and hot water. As these sectors move toward decarbonisation, they must adopt alternative methods for generating industrial heat. We believe Power-to-Heat technologies—such as electric boilers (eboilers), heat pumps, and thermal storage—will be essential in driving this transition.

 

 

Job Description

As a Sales (Senior) you will focus on this emerging market, where Flexcity France aims to be a market leader. 

 

You will be part of our commercial team and your role is divided in:

  • Sales - 80%

    • Extend the flexibility portfolio in France by prospecting, negotiating and signing new contracts in different heat-intensive industries

    • Represent Flexcity in professional events, seminars and workshops

    • Set up and execute our sales strategy

    • Account Management : Manage a relationship and represent the existing customers, to keep a high degree of satisfaction of our services. This is done with the support of the portfolio team dedicated to our operations
       

  • Admin - 20% 

    • Prepare regular sales reports, performance metrics, and dashboards for internal reviews and team meetings

    • Handle contracts, invoices, and proposals, ensuring timely submission and compliance with company policies.

 

Qualifications

Hard Skills

  • Fluent in English and French or Dutch, trilingual being a strong plus

  • Commercial experience in the industrial sector: ability to discuss opportunities with plant and energy managers within utilities, industrial companies or intensive electricity or heat consumers

  • Strong written and oral communication skills

  • Business development & sales expertise: Proven experience in identifying opportunities, driving revenue growth, and achieving sales targets.

  • Account management: Skilled in managing client relationships, ensuring satisfaction, and driving long-term partnerships.

  • Industry knowledge: Familiarity with one or more of the following sectors is a clear advantage:

  • Energy or electricity markets in France.

  • Industrial sectors in France.

  • Flexibility services and solutions.

 

Soft Skills

  • Address challenges proactively and be a “hunter-type”

  • Team player with a “can do”- mentality

  • A positive, pragmatic and professional attitude

  • Comfortable in a fast changing work environment, you can easily adapt

  •  Self-driven and capable of managing tasks and responsibilities independently, ensuring consistent performance.

  • Exceptional verbal and written communication skills to convey ideas, present solutions, and engage clients effectively.

  • Skilled in navigating complex discussions, achieving win-win outcomes, and closing deals successfully.

Additional Information

Why Join Flexcity?

Impact               Be part of our key commercial team, with a direct impact in the decarbonisation of our                                           industry

Purpose             Contribute concretely to a greener future

Scale-up            Work in an agile environment, getting structured and more efficient, but still with a large                                          freedom and strategic decision-making available at all levels of the company

Group                Benefit from a close relationship with the Veolia group, a global leader in the ecological and                                   energy transformation

Innovation         Engage with cutting-edge energy technology and markets

Supported         Get backing from dedicated central support teams in R&D, Product and Portfolio, in                                               order to get you the best tools, training and sounding board to work in the best                                                        environment

Community       Engage with a team spread across multiple countries, learning and innovating together                                         Connect with diverse teams across Europe through regular team-building events, both                                           within Flexcity and Veolia

Training             Develop your hard and soft skills with dedicated training made available, as well as a                                             strong learning curve within your position 

Hybrid                Experience international collaboration and flexible work schedules, including 2 work-                                             from-home days

 

About Flexcity

Flexcity is a uniquely positioned energy technology company in the Internet of Energy sector. It is a leading demand response aggregator in Europe, rapidly growing and expanding to new regions. Flexcity’s core activity consists of supporting the power grid balance through the operation of its large portfolio of flexible fully-automated assets. 

 

The Flexcity portfolio consists of a wide range of technologies such as batteries, eBoilers, CHPs, generators, wind farms, solar parks and large industrial processes. 

 

As a provider of smart energy management services based on innovative smart grid technology, Flexcity applications focus on demand-side optimization and management (Demand Response, Load Shifting, etc.). Flexcity supports many industrial companies in reducing their overall electricity costs by providing demand-side management services based on innovative optimization and modelling software applications.

 

Flexcity is truly at the cutting edge of energy innovation. As a member of the team, you will contribute to a sustainable low-carbon energy sector.

 

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Technical Account Manager, Veolia Environnement SA

As a Technical Account Manager at Flexcity, you'll be stepping into a pivotal role in the energy tech sector, driving innovation while contributing to a greener future. Located at 30 Rue Madeleine Vionnet, 93300 Aubervilliers, France, you will engage with a talented team that thrives on collaboration and diversity. Flexcity, part of the Veolia Group, is on a mission to decarbonize heat-intensive industries by pushing the boundaries of technologies like electric boilers and heat pumps. Your day-to-day will involve a dynamic blend of 80% sales and 20% admin responsibilities. You will proactively scout for new opportunities within heat-intensive industries, negotiating contracts that help extend our flexibility portfolio in France. Representing Flexcity at professional events will be vital, allowing you to expand our network and build relationships with key clients. Account management will also be key to your success, ensuring current client satisfaction while leveraging insights to refine our offerings. Your organizational skills will shine as you prepare insightful sales reports and manage contracts effectively. If you possess fluency in English and French or Dutch, paired with a solid background in industrial sales, and are ready to embrace a fast-changing environment, this role is your chance to drive impactful change in the energy landscape!

Frequently Asked Questions (FAQs) for Technical Account Manager Role at Veolia Environnement SA
What are the primary responsibilities of a Technical Account Manager at Flexcity?

The Technical Account Manager at Flexcity is primarily focused on driving sales by prospecting and negotiating contracts within various heat-intensive industries. An integral part of the role encompasses account management, ensuring client satisfaction, and representing the company at industry events.

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What qualifications are required for the Technical Account Manager position at Flexcity?

To succeed as a Technical Account Manager at Flexcity, candidates should have commercial experience in the industrial sector, strong communication skills, and proven business development expertise. Fluency in French and English is required, while Dutch is a plus. Familiarity with energy and electricity markets in France is advantageous.

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What soft skills are ideal for a Technical Account Manager at Flexcity?

Flexcity looks for a Technical Account Manager who is adaptable, proactive, and has a 'hunter-type' mentality. Team collaboration is crucial, along with a positive attitude and exceptional communication skills, to effectively navigate complex discussions and manage client relationships.

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How does the Technical Account Manager contribute to Flexcity's goals?

As a Technical Account Manager at Flexcity, you'll play a critical role in the decarbonisation efforts of heat-intensive industries by identifying opportunities and driving sales. This direct engagement not only helps clients transition to sustainable energy solutions but also positions Flexcity as a leader in the market.

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What can a Technical Account Manager expect in terms of team dynamics and culture at Flexcity?

At Flexcity, Technical Account Managers can expect a supportive and inclusive culture, characterized by collaboration across diverse teams from multiple countries. The company values innovation, skill development, and community engagement, providing opportunities for professional growth while working towards a common purpose.

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Common Interview Questions for Technical Account Manager
What strategies would you use to identify new sales opportunities as a Technical Account Manager?

In answering this question, demonstrate your market research skills, networking abilities, and understanding of the target industries. Discuss methods such as attending industry events, leveraging professional relationships, or utilizing online platforms to identify potential clients.

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How do you ensure client satisfaction in account management?

Highlight your approach to proactive communication and regular check-ins with clients to gauge their needs and feedback. Share specific examples of how you've handled complex situations to maintain strong relationships and ensure clients feel valued.

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Can you describe a successful sales negotiation experience?

Provide a structured overview of the negotiation process, including identifying client needs, crafting a tailored solution, and successfully closing the deal. Emphasize any techniques or strategies you employed to achieve a win-win outcome.

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How do you stay updated on industry trends and changes?

Discuss your strategies for continuous learning, such as subscribing to relevant publications, attending webinars, or connecting with industry experts. Show your enthusiasm for keeping informed and adapting to changes.

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What do you consider the biggest challenges in the energy sector today?

Offer your perspective on current challenges such as regulatory changes, transitioning to sustainable solutions, or competition in the market. Explain how your skills and experiences can address these challenges effectively.

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Describe your experience with sales metrics and performance reporting.

Mention your hands-on experience with sales reporting tools and how you've used data metrics to evaluate progress and refine strategies. Showcase your ability to interpret and present this information clearly and effectively.

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How would you handle a difficult client situation?

Share a specific example where you turned a challenging client relationship around. Discuss your problem-solving techniques, communication strategies, and commitment to achieving a positive resolution.

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Explain how teamwork is essential in your role as a Technical Account Manager.

Discuss the importance of collaboration with other departments to deliver client value. Provide examples of successful collaborative projects you've been involved in and their impact on client satisfaction and sales outcomes.

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What role does feedback play in your account management strategy?

Talk about how you solicit and incorporate feedback from clients to refine services and improve satisfaction. Share how you've used feedback to adapt your approach and demonstrate responsiveness.

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How do you prioritize your workload in a fast-paced environment?

Describe your organizational techniques, such as task management tools, prioritization methods, and setting clear goals to manage multiple responsibilities efficiently without compromising on quality.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, hybrid
DATE POSTED
January 15, 2025

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