Customer Experience Coordinator (Per Diem) - St. Peters, MO
Skills
- Strong verbal communication skills
- Advanced computer proficiency
- High emotional intelligence
- Organizational and multitasking abilities
- Adaptability in high-stakes situations
Responsibilities
- Manage incoming customer communications and ensure they feel welcomed.
- Monitor customer wait times and improve workflow efficiency.
- Handle customer complaints with empathy and provide resolutions.
- Engage with customers during their wait and gather feedback.
- Educate customers on options and follow up on their pet's care.
Education
- High school diploma or equivalent
- 2+ years in customer service
Benefits
- Industry-leading compensation
- 401K with company match
- Health, vision, and dental insurance
- Paid parental leave
- Unlimited continuing education opportunities
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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