Job details

Field Brand Ambassador

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact.

Job description:

The Field Brand Ambassador position will support the territory assigned, growing the volume of business in accordance with company goals. Meet or exceed established goals and territory volume increases. Solicit new business from existing accounts, merchandise stores and evaluate and communicate market conditions to management. Execute marketing and promotional initiatives.

Reinforce and increase brand awareness, educate consumer and partners on brand attributes.

Thoroughly understand our products and services to educate and train our agents.

Duties and Responsibilities:

Engage with prospective and existing agencies, end customers and consumers in a professional and friendly manner.
Grow the volume of transactions and increase profitability, visit ALL agents in assigned territory.
Dress agent locations according to brand standards.
Participate in the development of promotional programs.
Actively engage with consumers at agents’ location, set up in-store promotional events and other marketing initiatives to promote the brand.
Assist with marketing and promotional activities such as massive events, trade shows, grass root events, festivals, fairs, or parades.
Perform some activities related to our rewards program, training agencies, helping end customers to enroll, and promote the program.
Collaborate with the Marketing Department in market research activities.
Communicate market conditions to the Marketing Department and the local Sales Team; report agency needs, monitor competitive pricing and exchange rates, collaborate with market research activities, report any relevant information about the industry.
Review the production numbers daily (remote access to the system will be made available) and watch for red flags. Any agent whose volume has decreased from one month to the next or whose growth is inconsistent with the regional trend or company goals for the area must be immediately contacted, visited, and put back on track.
Respond to any shifts in market conditions swiftly and resolve issues before they become problematic or detrimental to growth.
Coordinate with and maintain open lines of communication with other departments.
Work with the marketing department on other projects that may be implemented.
Maintain and/or repair equipment, install software.
Participate in credit and collection effort

Qualifications:

Fluency in Microsoft Excel and PowerPoint.
Bi-Lingual English/Spanish
Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
Highly motivated team player with a strong desire for success
Experience in the money transfer industry is a plus

Working Conditions:

This position will work remotely at agency locations, traveling 99% of the time around the assigned area.
Must be willing to work flexible hours including evenings and weekends according to the needs of the business.
Must wear a company branded shirt and wear professional attire all the time.

Benefits Include:

Major medical/Dental/Vision insurance
Life and Disability insurance
Vacation
9 Sick Days
11 Paid Holidays
401k with Employer Match
Parental Leave
Employee Assistance Program
Hybrid work environment/flexible schedule

Information Security Responsibilities

Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal. This should be done within 30 days of hire and repeated annually.
Attend periodic Information Security training provided by Viamericas’.
Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.

$0 - $0 a year

This position is eligible for a commission plan.

Come work for industry leaders! We are the fastest growing company in the industry, with best in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.

Viamericas Glassdoor Company Review

4.3

Viamericas DE&I Review

4.3

CEO of Viamericas

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What You Should Know About Field Brand Ambassador, Viamericas

Join Viamericas, the #1 ranked and licensed money transmitter, as a Field Brand Ambassador in Houston, Texas! If you have a passion for helping immigrants succeed and want to contribute to improving their lives through high-quality financial services, this is the perfect opportunity for you. In this role, you'll be responsible for driving business growth in your assigned territory by meeting or exceeding established goals and increasing transaction volume. You'll actively engage with existing agents and consumers, sharing brand knowledge and educating them on our diverse products and services. By developing promotional programs, setting up in-store events, and actively participating in community functions, you'll reinforce our brand awareness. You'll also serve as the eyes and ears on the ground, conveying vital market information back to our marketing team to help us stay ahead of the competition. Flexibility is key, as you'll be traveling 99% of the time while wearing our company-branded attire. Your commitment to professionalism and teamwork will make a significant impact here! At Viamericas, we value respect, innovation, integrity, and impact, and we invite you to bring those values to life as you work with us in making a difference across neighborhoods and communities. Plus, with an attractive benefits package that includes major medical, dental, vision insurance, paid holidays, and a 401k with employer match, we take care of our employees. Ready to embrace your journey with Viamericas? Let’s make waves together!

Frequently Asked Questions (FAQs) for Field Brand Ambassador Role at Viamericas

What are the primary responsibilities of a Field Brand Ambassador at Viamericas?

A Field Brand Ambassador at Viamericas is primarily responsible for growing the business volume within their assigned territory through various initiatives. This includes engaging with agents and consumers, conducting in-store promotional events, and evaluating market conditions to communicate with the marketing team. The ambassador plays a crucial role in enhancing brand awareness and supporting the overall objectives of Viamericas.