Affluent Sr. Director

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Responsibilities:

• Lead and manage Visa’s affluent strategy across key products, product development, enablement, and solutions delivery in the Latin America and Caribbean region.
• Monitor product performance, identify trends, and make data-driven decisions to drive product growth.
• Collaborate with cross-functional teams to ensure products are launched successfully and perform optimally.
• Perform product management responsibilities, including product segmentations, managing P&L, partnerships and potential third parties.
• Role-modelling a digital-first mindset to identify and bring to life fit for purpose solutions that leverage innovation leadership, Visa platforms and services.
• Work effectively across matrixed organizations, define and articulate product requirements, develop and champion changes to rules, policies, and programs in order to align Visa client needs with the successful ongoing growth of the network.
• Leverage technology and Visa capabilities, data, market research and partnership options to develop, refine, and execute Visa’s value proposition for these products.
• Engage closely with local, regional, and global teams, to influence development and roadmap of solutions for the region, and support execution at market level.
• Exhibit leadership behaviors in respect of being an advocate of Visa’s solutions and initiatives in the industry, including preparation and delivery of ‘the Visa narrative’ at forums, conferences and customer events.
• Play a major role in driving commercialization outcomes, including client-facing engagements in partnership with market Solutions teams.
• Maintain a strong focus on ensuring our culture, place of work, and collaboration opportunities provide employees the opportunity for personal and professional development.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications
15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
•More than 10 years of relevant experience including a minimum of 3 years’ experience in the payments industry, affluent segment, financial services and/or previous strategy functional experience in a global organization. Bachelor’s Degree. MBA from top-tier institution or equivalent degree is preferred.
•Experience in ultra high-net worth, high value and mass affluent segment, mainly in value propositions and execution of services and experiences for the segment. Deep knowledge in these segment needs, preferences, types of communication. Strong level of orientation to detail.
•Experience in and/or significant exposure to the payments industry, track record of transformation / change agent
•He/she should have product development, UX and product management experience with strong awareness of trends in affluent consumer payment preferences, services, value propositions, communication and technology usage.
•Ability to structure and manage complex cross-enterprise projects and processes with multiple stakeholders. Ability to prioritize deliverables and projects to meet OKRs and timelines efficiently, utilize agile methodology by quickly delivering value, adapt to changes in priorities, and structure and manage multiple initiatives simultaneously
•Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor, ability to develop presentations with strong data insights
•Strong interpersonal and leadership skills to influence and build credibility as a peer with functional and regional leaders within Visa. Team oriented, collaborative, diplomatic and flexible
•Proactive and effective communicator. Experienced at presenting information to all levels, with ability to facilitate group discussions and debate and proven ability to influence and communicate effectively across geographic and functional lines
•Fluency in English and Spanish is required, Portuguese is a plus.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.