Cross Border Strategy Manager - job 12 of 24

As a Cross Border Strategy Manager at Visa, your key responsibilities include creating a Quarterly Execution Plan that outlines scope, goals, and deliverables, driving strategic initiatives, collaborating cross-functionally to ensure alignment with broader business goals, and optimizing internal processes for greater efficiency. You will also monitor and report on business performance and engage in payments-related education for the team.

To succeed in the Cross Border Strategy Manager position at Visa, candidates should possess a strong background in strategic thinking and analytics, excellent communication skills, and an understanding of financial technology. A detail-oriented mindset and the ability to work in a collaborative environment are essential, along with experience in project management and a passion for cross-border payments.

The Cross Border Strategy Manager plays a crucial role in achieving Visa's financial objectives by developing and implementing strategic initiatives that maximize program performance and identify growth opportunities. By tracking business objectives and analyzing performance metrics, you'll provide insights that drive the strategic direction of the cross-border payment operations.

The work environment for a Cross Border Strategy Manager at Visa is dynamic and collaborative. You’ll be part of a team-oriented culture that encourages innovative thinking and cross-functional collaboration. This role is hybrid, offering both remote and in-office work opportunities, ensuring work-life balance while staying connected with your colleagues.

For the Cross Border Strategy Manager role at Visa, knowledge of cross-border payment trends, regulations, and industry best practices is highly beneficial. Staying informed about the latest developments in financial technology will not only aid your role but also support the team in identifying potential business impacts and opportunities for growth.

When setting a Quarterly Execution Plan, I would start by defining clear and achievable objectives, aligning them with Visa's broader business goals. This would involve a thorough analysis of past performance, stakeholder inputs, and ongoing projects to determine necessary scope and deliverables. KPIs would be designed to measure success effectively, ensuring regular reporting and adjustments as needed.

To drive cross-functional collaboration, I would foster open communication and establish regular check-ins with different teams, aligning on shared goals. Creating a shared document for updates and progress checks can also help keep everyone informed. Ensuring transparency in initiatives and actively seeking input from diverse stakeholders can enhance overall project success.

In my previous role, I noticed delays in project handovers between teams. I organized a series of workshops to re-map the handover process, identifying key bottlenecks. By implementing checklists and centralized documentation, we streamlined the process, reducing handover times by 30% and improving team satisfaction.

I stay updated on cross-border payment trends by regularly reading industry journals, attending webinars, and participating in professional groups. I also follow key influencers on social media and subscribe to newsletters from regulatory bodies to ensure I’m informed about the latest changes that may impact our strategies at Visa.

I consider metrics such as KPIs related to revenue growth, customer acquisition, and retention rates as critical when assessing the success of a strategic initiative. Additionally, qualitative feedback from team members and stakeholders helps provide context around the numbers, ensuring a well-rounded evaluation.

During a critical project, I identified a potential risk related to resource allocation that could delay timelines. I brought this issue to the team’s attention in our weekly meeting and proposed a reallocation strategy, securing commitments upfront to ensure resources were available as needed. This proactive approach minimized disruptions and kept us on track.

I use a combination of qualitative and quantitative analysis techniques to make informed decisions. This includes data visualization tools to identify trends, statistical analysis methods to interpret data, and collaborative discussions with team members for insights. Combining these approaches allows me to make well-rounded data-driven decisions.

If conflicting priorities arise, I would first facilitate a meeting with the team to discuss the concerns openly. It’s crucial to understand everyone’s perspective. From there, we can work together to prioritize tasks based on urgency and impact while finding common ground to align our efforts on the most critical objectives.

Communication is a cornerstone of my strategy development process. It’s essential for gathering diverse insights, aligning on objectives, and ensuring transparency throughout implementation. Regular updates and feedback loops help keep the team engaged and informed, which ultimately drives better outcomes.

Balancing long-term strategic planning with short-term operational tasks requires a structured approach. I prioritize tasks based on their alignment with strategic goals while setting milestones for both long- and short-term objectives. Regular reviews enable adjustments to focus on immediate operational needs without losing sight of our strategic direction.