Director, Product- Client Strategy & Solutions - job 3 of 20

The North America Product Client Strategy and Solutions organization is responsible for bringing best in class payment solutions to market that support the business needs of Visa's US client base, including issuers, acquirers, processors, merchants, and technology partners.  Within this organization, the Director, Client Solutions – Super Regional & Regional - will be a key member of the team responsible for all client-facing activities with Visa’s Super Regional & Regional issuing client segments. The scope of the team spans across all Visa products – core and value-added services.  Responsibilities of the team include:

• Socializing and evangelizing Visa's product strategy, roadmap and benefits to clients within the Super Regional and Regional client segments. 

• Understanding client business needs and priorities, defining client solution business requirements, and working with both regional and global product development teams to shape and prioritize product design and delivery

• Close collaboration with internal stakeholders and client stakeholders to maintain an ongoing understanding of client challenges, opportunities and needs across their payments operations. 

• Educate and empower the broader sales organization on Visa products and strategy. Collaborate cross-functionally to bring one unified Visa Product voice to account executives and clients.

• Deliver regular thought leadership on payment product topics to internal sales partners and external clients  

• Utilize the voice of the client to inform and influence the Visa product roadmap

Client solutions is measured by the success of product or initiative adoption by Visa's clients and the net impact to Visa's payment volume and KPIs.  The Director of Client Strategy & Solutions will oversee special projects across multiple clients and serve as the main contact for specific clients regarding key Visa Product matters. This position is based out of San Francisco, CA and reports into the Senior Director, Head of Client Strategy and Solutions, Super Regional & Regional Issuers.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.