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Director, Risk Business Partner, Issuing Solutions - job 39 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

At Visa, we’re on the lookout for a dynamic Director, Risk Business Partner, Issuing Solutions to join our Product and Payment Services Risk (PPSR) organization in the vibrant city of San Francisco. In this pivotal role, you will oversee the risk management capabilities of our Issuing Solutions, including Pismo, ensuring we’re not only tackling risks effectively but also enhancing our overall risk profile. Your mission? To engage closely with product teams, manage a talented direct report, and embed risk management practices across multiple business units. You’ll communicate the key risks to senior management with clarity and authority, serving as a trusted advisor while making impactful recommendations for risk mitigation strategies. Collaboration is key, as you’ll be interfacing with diverse teams across Client Services, Finance, Legal, and Technology—drawing on your extensive knowledge of the payments industry to execute successfully against our risk management frameworks. A strong understanding of both strategic and practical aspects of our business will empower you to drive a culture of risk awareness by developing strong partnerships with various stakeholders, nurturing our Network of Risk Champions, and ensuring compliance with crucial risk programs. Your leadership will guide us through significant change initiatives, enhancing controls and resiliency for the entire organization. If you’re passionate about making a difference and have the expertise to guide Visa through its evolving risk landscape, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the key responsibilities of the Director, Risk Business Partner, Issuing Solutions at Visa?

As the Director, Risk Business Partner, Issuing Solutions at Visa, your key responsibilities include managing the risk management capabilities of Issuing Solutions, collaborating with product teams to assess and mitigate risks, overseeing compliance with critical risk programs, and leading efforts to enhance controls across the organization. You will act as a liaison among various business units, ensuring that risks are communicated to senior management effectively while developing and fostering a risk-aware culture throughout the enterprise.

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What qualifications are required for the Director, Risk Business Partner role at Visa?

To qualify for the Director, Risk Business Partner position at Visa, candidates should possess significant experience in risk management within the payments industry, demonstrable leadership skills, and a strategic mindset. A strong ability to communicate complex risk concepts to senior leadership is essential, as is familiarity with risk frameworks and compliance programs. A background in building effective partnerships across departments and the capability to nurture a high-performance risk management culture are also highly valued.

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How does the Director, Risk Business Partner at Visa contribute to the company's risk management strategy?

The Director, Risk Business Partner, Issuing Solutions at Visa plays a crucial role in shaping the company’s risk management strategy. By leading a team focused on identifying, assessing, and mitigating risks, you will contribute to the overall resilience of the organization. Your insights into the risk landscape will inform management decisions, drive compliance with key risk programs, and ensure that risk appetite aligns with Visa’s strategic objectives, ultimately safeguarding the enterprise while fostering innovation.

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What is the work environment like for the Director, Risk Business Partner, Issuing Solutions role at Visa?

The work environment for the Director, Risk Business Partner, Issuing Solutions at Visa is dynamic and collaborative, with a hybrid work model allowing for flexibility in office attendance. You'll engage with multidisciplinary teams across global locations, utilizing innovative tools and practices to address risk-related challenges. Visa promotes a supportive and inclusive culture that empowers leaders to drive change and foster a proactive approach to risk management.

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What does Visa expect from the Director, Risk Business Partner when it comes to change initiatives?

Visa expects the Director, Risk Business Partner, Issuing Solutions to lead strategically important change initiatives, driving improvements in resiliency and control effectiveness. This involves creating actionable plans and collaborating with cross-functional teams to instill a continuous improvement mindset, ensuring risk management practices evolve in tandem with the organization’s goals. You will be responsible for communicating updates and engaging stakeholders effectively during these transformational efforts.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you describe your experience in risk management within the payments industry?

When answering this question, highlight specific instances where you’ve effectively identified and mitigated risks in a payments context. Discuss your understanding of different risk frameworks and how you’ve interacted with cross-functional teams to ensure compliance.

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How do you prioritize risks when managing multiple projects?

In your response, explain your approach to assessing and categorizing risks based on their potential impact and likelihood. Discuss any tools or methodologies you utilize to monitor and address risks across different projects.

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What strategies do you use to foster a risk-aware culture in an organization?

Share examples of how you have successfully engaged stakeholders and team members in recognizing the importance of risk management. Discuss training initiatives, collaborative workshops, or regular discussions that have helped embed risk culture within your previous teams.

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How do you communicate complex risk information to senior management?

Describe your strategies for simplifying complex data and presenting it in an understandable format for senior management. Emphasize your ability to tailor your communication style according to the audience to ensure clarity and drive informed decision-making.

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What role does data play in your risk assessment process?

In your answer, highlight your proficiency with data collection and analysis in understanding risk landscapes. Share how you leverage data to make decisions, track trends, and forecast potential risks, reinforcing the importance of data-driven insights in risk management.

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Can you provide an example of a time when you had to influence stakeholders on a risk decision?

Use this opportunity to share a compelling story where you had to navigate differing opinions to gain buy-in for your risk-related recommendations. Focus on your communication techniques, negotiation skills, and ability to present robust justifications for your stance.

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What is your approach to working with cross-functional teams?

Discuss your collaborative mindset and hands-on experience working with diverse teams. Provide specific examples of successful collaborations that led to the effective management of risk, utilizing open communication and mutual respect.

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How do you adapt your risk management strategies in response to changing business environments?

Explain your agility in adjusting risk management frameworks to evolving business conditions. Share how you keep abreast of industry trends and regulatory changes while being proactive in implementing necessary adjustments.

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What methods do you use to measure the effectiveness of risk mitigation strategies?

Describe the metrics or KPIs you find most impactful in evaluating the success of risk mitigation efforts. Emphasize your focus on continuous improvement through analysis of outcomes and feedback loops.

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What motivates you to excel in a risk management role at Visa?

Share your passion for promoting organizational resilience and making informed risk decisions that contribute to overall success. Emphasize your desire to drive change and benefit a leading company like Visa, highlighting your alignment with its values and mission.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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