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Director, Risk Business Partner, Issuing Solutions - job 20 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

Are you ready to take on a pivotal role as the Director, Risk Business Partner at Visa in San Francisco? In this exciting position, you'll be at the helm of Visa's Product and Payment Services Risk (PPSR) organization, overseeing the management of risk in Issuing Solutions and shaping the future of payment services. Your mission will focus on enhancing risk management capabilities across the organization while managing a talented team member. You'll partner with diverse product teams, providing insights and guidance to identify, assess, and monitor risks. As an influential figure, your ability to communicate key risks and control measures to Visa’s Senior Management will be invaluable. Your role is not only about identifying risks but also about being a trusted advisor that supports executive management in making critical decisions. You'll collaborate with cross-functional teams in Client Services, Finance, Legal, and Technology, ensuring compliance with Visa's Risk Management Frameworks. With a strategic view of the payments landscape, you'll drive the implementation of risk programs and cultivate a robust Risk Management culture within the organization. If you're a knowledge-driven leader with a passion for risk mitigation and a desire to foster strong partnerships, then the Director, Risk Business Partner at Visa could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the main responsibilities of the Director, Risk Business Partner at Visa?

The Director, Risk Business Partner at Visa is responsible for managing and improving Issuing Solutions' risk management capabilities, collaborating with product teams to strengthen controls, and communicating risk profiles to Senior Management. They also lead strategic change initiatives and monitor the effectiveness of risk management systems across the organization.

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What qualifications are needed for the Director, Risk Business Partner position at Visa?

Candidates for the Director, Risk Business Partner position at Visa should have significant experience in risk management within the payments industry, a strong understanding of business strategy, and excellent communication skills. A history of managing cross-functional teams and engaging with senior leadership is crucial for success in this role.

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How does the Director, Risk Business Partner contribute to Visa’s business strategies?

The Director, Risk Business Partner at Visa contributes to business strategies by aligning risk management practices with Issuing Solutions’ objectives. By identifying risks and recommending mitigation measures, they help to ensure that the business operates within Visa's risk appetite and achieves its strategic goals.

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What skills are essential for the Director, Risk Business Partner at Visa?

Essential skills for the Director, Risk Business Partner position at Visa include strong analytical abilities, strategic thinking, excellent stakeholder management, and the ability to drive compliance with risk programs. A collaborative approach and a deep understanding of the payments industry are also key components for success.

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What does success look like for the Director, Risk Business Partner role at Visa?

Success for the Director, Risk Business Partner at Visa will be defined by effective risk identification and mitigation strategies, strong relationships across teams, successful execution of risk programs, and improved resiliency within the organization. Clear communication of risk profiles and control effectiveness to leadership will also be vital indicators of success.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you describe a time you improved risk management processes in your previous roles?

When responding, highlight a specific example where you assessed existing processes, identified weaknesses, and implemented changes that resulted in improved risk mitigation. Focus on quantifiable outcomes and teamwork involved in achieving these results.

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How do you prioritize competing risks within a team?

Discuss your approach to risk prioritization, perhaps using risk assessment matrices or frameworks to evaluate impact and likelihood. Emphasize collaboration with stakeholders to achieve consensus on prioritization based on business objectives.

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What strategies do you use to communicate risk findings to senior management?

Explain how you tailor your communication style to the audience, focusing on clarity and brevity. Detail your use of visuals, data, and succinct summaries, and your strategies for encouraging dialogue on risk management decisions.

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What is your experience with compliance programs?

Share your experiences with specific compliance programs, emphasizing how you ensured adherence and integrated them into operational practices. Show your understanding of different frameworks relevant to risk management and their application.

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How would you foster a culture of risk awareness in an organization?

Detail your approach to building a risk-aware culture, such as through training sessions, ongoing communications, and establishing a network of Risk Champions. Cite successful initiatives where you engaged teams in the risk management process.

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What key metrics do you believe are vital in assessing risk management effectiveness?

Discuss important metrics such as risk event frequency, loss quantification, control effectiveness rates, and compliance with risk management frameworks. Explain how you use these metrics to provide insights and guide decision-making.

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How do you handle conflicts with other business units regarding risk management?

Describe a conflict scenario and how you aimed for a collaborative resolution, focusing on effective communication, active listening, and compromise. Highlight your role as a trusted advisor and relationship-builder.

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Can you explain your experience with risk assessment tools and methodologies?

Detail specific tools and methodologies you’ve used, such as RCSA, NBIA, or TLMP. Discuss how you applied these tools in your previous roles to identify and mitigate risk within business contexts.

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What changes do you foresee in risk management practices in the payments industry?

Provide your insights on trends and challenges in the payments industry, such as regulatory changes, technological advancements, or evolving consumer behaviors, and how these impact risk management practices. Share proactive strategies to adapt to these changes.

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Describe a successful risk mitigation initiative you led.

Present a structured story about a risk mitigation initiative you spearheaded, detailing your role, the steps taken, and the measurable outcomes achieved. Emphasize teamwork, collaboration, and the impact on the organization.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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