Manager, Strategy & Operations Visa University

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

As a Manager, Visa University Strategy & Operations (S&O), you will be responsible for assisting with business operations of a revenue generating, client-learning business. You will report to the Director, VU Strategy & Operations. You will work closely with the global VU team, global and regional finance partners and our counterparts in VCA S&O.

As a member of the Strategy & Operations team within Visa University, this individual will be focused on supporting the P&L management, reporting infrastructure and operational efficiency initiatives.

• Assist in managing the annual planning process with assessments of previous investments and understanding of future opportunities and goals of the team.
• Partner with regional and global finance teams to monitor spend to ensure we are within plan as well as deliver early warning of over/under spend to the Leadership Team with potential corrective action suggestions.
• Define requirements and guide the development of dashboards to be used internally by the VU team to manage and assess the training programs, sales and delivery of VU products.
• Ensure alignment with the larger VCA S&O team on reporting revenue both actual and forecasted.
• Partner with the team to create and implement processes to enhance cross-team coordination and operational efficiency. 
• Develop strong relationships and act as a  point of contact across stakeholders (e.g., Global VU team, Finance, VCA S&O team, and other business partners)

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA,  JD, MD) or up to 3 years of relevant experience with a PhD
• Financial management experience, managing process in support of a revenue generating organization.
• Process optimization experience. Ability to review processes and suggest improvements to improve our operational efficiency.
• Excellent written and oral communication ability. Capacity to explain complex concepts clearly and concisely.
• Proficient in PowerBI and able to develop dashboards in support of key department metrics.
• Experience in data-driven initiatives to enhance business performance and decision-making.
• Proficiency in data analysis and interpretation, with a keen ability to understand data required to deliver key metrics and business insights.
• Self-starter with strong project and time management skills, able to manage competing priorities effectively.
• Strong team player, self-motivated, with the ability to work independently while coordinating cross-functional activities and obtaining buy-in.
• High level of professionalism and leadership skills to build business relationships, trust, and respect with partners.
• Commitment to seeking new perspectives and feedback, taking an inclusive approach and engaging diverse points of view.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132,300.00 to 191,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.