As a Strategic Engagement Manager at Harvey, you'll be responsible for managing the entire partnership lifecycle. This includes onboarding new partners, training their teams, creating success plans, and ensuring ongoing engagement and satisfaction. Additionally, you will work with cross-functional teams to implement co-solutions and maintain communication with key stakeholders to ensure alignment and success.

Candidates for the Strategic Engagement Manager position at Harvey should have at least 5 years of experience in consulting, product management, partner management, or business development. Strong project management and communication skills are essential, along with an action-oriented mindset and the ability to work cross-functionally. An MBA and knowledge of generative AI would be considered advantageous.

Harvey provides a supportive environment for Strategic Engagement Managers by fostering collaboration among departments like engineering, product, and legal. This role will allow you to develop your skills while impacting partnerships and solutions significantly. You'll also receive competitive compensation, fostering your professional growth and development as you work with top-tier organizations.

Harvey prides itself on being a fast-paced and dynamic workplace, perfect for Strategic Engagement Managers who thrive in a growing startup environment. The company emphasizes teamwork, innovative problem-solving, and diversity. You'll have the opportunity to work alongside a world-class team from elite backgrounds, creating an engaging and inclusive atmosphere.

Joining Harvey as a Strategic Engagement Manager offers significant opportunities for professional growth. The role is key in expanding partnerships and directly influences company success. With Harvey being in its hypergrowth stage, you will find opportunities to take on more responsibilities and drive strategic initiatives, enhancing your skills and career trajectory.

When answering this question, it's essential to provide specific examples of partnerships you’ve managed. Talk about the challenges you faced, how you strategized for success, and the outcomes of those partnerships. Highlight your ability to communicate effectively and collaborate with diverse teams, which is crucial for success at Harvey.

Discuss your structured approach to building success plans. Include how you identify key objectives, set measurable goals, and ensure alignment with partner stakeholders. Emphasize the importance of tracking KPIs to measure success and make data-driven decisions throughout the partnership lifecycle.

Explain your communication strategies that ensure clarity and collaboration among various teams. You can discuss how you maintain regular updates, set up meeting schedules, and use collaborative tools to keep everyone informed of progress and align on objectives.

Share your step-by-step process for tackling problems, which may include identifying the issue, analyzing contributing factors, brainstorming solutions, and implementing a strategy. Don’t forget to mention how you consult with internal or partner stakeholders to gain insights and support.

Provide a concise explanation of generative AI and its applications within professional services. Highlight how this technology can enhance workflows, improve efficiency, and provide better insights for decision-making in the legal, finance, or tax sectors, making it relevant to Harvey's offerings.

Discuss your time management techniques, such as the use of prioritization matrices or digital tools to organize tasks. Emphasize the importance of flexibility and adaptability in fast-paced environments, ensuring you can pivot when unexpected priorities arise.

When answering this, explain the context of the partnership, your role in its management, the strategies you implemented, and how you measured its success. Highlight the results and impact it had on your company and the partner.

Detail your systematic approach to onboarding, which includes initial trainings, setting clear expectations, and creating necessary resources to support new partners. Talk about how you ensure smooth transitions and establish ongoing communication channels.

Elaborate on your proactive communication style, emphasizing the importance of regular check-ins and feedback loops with partners. Also, touch on your ability to gather insights and pivot strategies to address evolving partner needs.

Identify key metrics such as revenue growth, customer satisfaction ratings, or engagement levels. Explain how you use data to inform decisions and optimize the partnership for ongoing success.