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Marketing Manager - job 1 of 3

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are looking for a highly analytical Lifecycle Marketing Manager who will be responsible for driving full funnel customer acquisition, lead generation and demand creation strategies. The ideal candidate will have a deep understanding of B2B growth marketing principles, lead generation, demand generation, campaign creation and execution among the entire marketing and sales lifecycle, and a track record in driving revenue growth.

Responsibilities:

Develop and implement B2B growth strategies focused on customer acquisition, lead generation and demand creation throughout the entire customer lifecycle. Ideate, establish, and lead demand generation campaigns that leverage marketing channels such as SEO/SEM, PPC, content marketing, social media, email marketing, nurture, and display and programmatic advertising components. Maintain a data-driven approach to optimize marketing campaigns, funnel performance, and customer segmentation to drive strong campaign performance to support the organization’s revenue targets. Implement lifecycle strategies to engage customers at each phase of the customer journey, from awareness and acquisition to retention and loyalty. Build and activate targeted emails within the Marketing Automation Platform (MAP) and Customer Relationship Management (CRM) platform to nurture customers throughout the funnel. Developing and maintaining contact segmentation and targeting strategies to ensure users receive the right content at the right time. Drive and accelerate up-sell and cross-sell opportunities for the Visa Acceptance Solutions portfolio by optimizing funnel performance using email marketing, platform notifications, and targeted sales plays. Plan and activate demand generation campaigns that leverage marketing messaging through the entire funnel to sales conversion. Arm Sales with buying stage-relevant tools, training, and messaging necessary to successfully advance the sale from stage to stage. Measure and report performance of all campaign components and assess against goals (ROI and KPIs). Utilize strong analytical skills to evaluate marketings impact on the end-to-end customer experience across multiple channels and customer touchpoints. Build and present strategy decks to communicate details, expected results, and ROI associated with campaigns to executives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

 

Qualifications

Basic Qualifications
-5 or more years of relevant work experience with a Bachelors Degree or at least
2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD,
MD) or 0 years of work experience with a PhD

Preferred Qualifications
-6 or more years of work experience with a Bachelors Degree or 4 or more years
of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
or up to 3 years of relevant experience with a PhD
-The ideal candidate will have a deep understanding of B2B growth marketing
principles, lead generation, demand generation, campaign creation and
execution among the entire marketing and sales lifecycle, and a track record in
driving revenue growth with proven working experience in B2B growth
marketing, particularly within the financial services, payments, or Fintech
industry.
-Demonstrable experience in creating and executing successful demand
generation and lead generation campaigns.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 119,100.00 to 172,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$145850 / YEARLY (est.)
min
max
$119100K
$172600K

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What You Should Know About Marketing Manager, Visa

If you're a data-driven marketing guru, Visa in Los Angeles is looking for you as their next Lifecycle Marketing Manager! In this pivotal role, you will harness your B2B expertise to drive customer acquisition and lead generation strategies that shape the future of payment technology. You'll have the chance to craft innovative demand generation campaigns that leverage a variety of marketing channels including SEO, PPC, and email marketing. Collaboration is key here; you'll work closely with sales to develop targeted messaging that not only attracts customers but also retains them through the entire lifecycle. Your analytical skills will shine as you assess and report on campaign performance, ensuring we're always optimized for success. Plus, this position is hybrid—enjoy the flexibility of working remotely while still connecting with your team in the office! With over 5 years of experience under your belt, and preferably a background in financial services or fintech, you’ll play an essential role in driving revenue growth while building meaningful customer relationships. Join Visa today, where your impact drives not just transactions, but a better world for everyone.

Frequently Asked Questions (FAQs) for Marketing Manager Role at Visa
What are the responsibilities of the Lifecycle Marketing Manager at Visa?

As the Lifecycle Marketing Manager at Visa, you will be responsible for developing and executing B2B growth strategies that focus on customer acquisition and lead generation. This involves creating demand generation campaigns across various marketing channels and maintaining a data-driven approach to optimize your efforts throughout the customer lifecycle. You will also work to improve engagement strategies, analyze funnel performance, and drive sales through effective marketing messaging.

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What qualifications do I need to become a Lifecycle Marketing Manager at Visa?

To qualify for the Lifecycle Marketing Manager position at Visa, you should ideally have more than 5 years of relevant work experience, particularly in B2B growth marketing. A Bachelor's degree is required, and advanced degrees or experience in the financial services or fintech industry are preferred. You should have a proven track record in executing successful demand and lead generation campaigns.

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What marketing channels will the Lifecycle Marketing Manager at Visa utilize?

In this role, the Lifecycle Marketing Manager at Visa will leverage a variety of marketing channels, including but not limited to SEO, PPC, content marketing, social media, and email marketing. You will develop integrated campaigns that span the entire customer journey, focusing on nurturing leads and encouraging conversions.

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What kind of impact can a Lifecycle Marketing Manager have at Visa?

A Lifecycle Marketing Manager at Visa can significantly impact the company by driving revenue growth through carefully crafted marketing strategies. By optimizing customer journeys and creating targeted campaigns, you will not only elevate the customer experience but also strengthen Visa's position as a leader in the payments industry.

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Is the Lifecycle Marketing Manager position at Visa remote-friendly?

Yes, the Lifecycle Marketing Manager position at Visa is hybrid, which allows you to alternate time between remote work and office presence. Employees are expected to work from the office 2-3 days a week while enjoying the flexibility of working remotely on other days.

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Common Interview Questions for Marketing Manager
Can you explain your experience with B2B growth marketing?

When answering this question, focus on specific campaigns you've managed, the strategies you developed, and any measurable outcomes. Be ready to discuss your analytical approach to making data-driven decisions that contributed to the success of your previous companies.

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What key metrics do you focus on for demand generation campaigns?

Discuss metrics like conversion rates, ROI, customer acquisition cost, and engagement rates. Explain how these metrics help drive your campaign optimization and decision-making process.

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How do you collaborate with sales teams to optimize marketing campaigns?

Share examples of past collaborations where you worked closely with sales teams to align messaging and goals. Highlight your approach to providing them with relevant tools and training that facilitated a seamless transition from marketing leads to sales conversions.

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What tools or platforms have you used for email marketing?

Mention specific tools like HubSpot, Marketo, or Mailchimp that you've used for creating and executing email campaigns. Explain how you utilize these tools for customer segmentation and performance tracking.

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Describe a successful demand generation campaign you’ve led.

Provide a detailed overview of a past campaign, including the objectives, tactics, results, and ROI. Highlight any innovative approaches you took and how you addressed challenges that arose.

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How do you ensure that your marketing strategies are customer-centric?

Discuss your methods for gathering customer insights, such as surveys or feedback, and how you incorporate this data into your strategies. Emphasize the importance of understanding the audience's needs and preferences to tailor effective campaigns.

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Can you provide an example of a time when you used analytics to improve a campaign’s performance?

Illustrate a specific instance where you analyzed data from a campaign and made strategic changes that led to improved results. Focus on the metrics you evaluated and the actions you took based on your analysis.

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What strategies do you use for lead nurturing?

Discuss the various tactics you employ for lead nurturing, such as targeted email campaigns, personalized content, and multichannel engagement. Provide examples of how these strategies have effectively moved leads through the funnel.

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How do you approach segmentation for marketing campaigns?

Explain the methodology you use to segment audiences, considering factors like demographics, behavior, and engagement levels. Discuss how effective segmentation has enhanced campaign performance in your previous roles.

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What do you see as the biggest challenges in B2B marketing today?

Offer your insights on current industry trends and challenges, including competition, changing customer behaviors, and the need for more integrated strategies. Share how you plan to navigate these challenges in your position as a Lifecycle Marketing Manager at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
December 3, 2024

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