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Product Analyst, Identity Solutions - job 13 of 20

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for leading the data insights and discovery for Identity Graph & Unified Directory. You will work closely with product managers for Identity Graph and Unified Directory, understanding the key data needs to help them define the product strategy and roadmap. These platforms you will work closely touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in ensuring there is data driven insights baked in the product roadmap. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can run queries to do data analysis and drive product strategy, is an innovative problem solver, and can work collaboratively with partners.

Responsibilities:

  • Work closely with the unified directory team to understand their product needs and analyze the data in Identity Graph to provide insights on the product roadmap. 
  • Lead the long-term data roadmap for Identity Graph and explore internal and external partnerships to get more sources of data.
  • Define key success metrics for POCs with vendors on partnership with Identity Graph.
  • Summarize data insights that resonates with diverse audiences who may or may not be deep into the details.
  • Work with data governance, legal & privacy teams to understand the contractual data rights for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions and Visa product teams to understand their specific needs from the product and provide articulate data insights
  • Define requirements for data science teams to establish assurance levels, data cleansing, standardization rules, and identity resolution algorithms.
  • Work with fellow product analysts based out of India to help connect the dots on various ongoing initiatives. 
     

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Analyst, Identity Solutions, Visa

Join Visa as a Product Analyst in Identity Solutions, where you'll play a pivotal role in navigating the intricate world of identity, authorization, and fraud data. Based in Ashburn, this position empowers you to dig deep into comprehensive datasets enhanced through Machine Learning and AI, ultimately fostering innovative tools to boost authorization rates for our merchants and partners. Your expertise will guide the insights and discoveries for our Identity Graph & Unified Directory, working closely with product managers to define strategy and roadmap for these essential platforms that touch every Visa cardholder and client alike. In this dynamic role, your keen analytical skills will help translate high-level directives into actionable insights while collaborating with diverse stakeholders. If you’re a motivated self-starter with a knack for problem-solving, come help us weave data-driven insights into product development. This is your chance to shine in a fast-paced environment, ensuring our products resonate meaningfully with multiple audiences. Flexibility is key, with a hybrid work model that balances office presence with remote efficiency, ensuring you're equipped to thrive as you engage with our teams and clients alike. Your journey with Visa starts here, combining your technical prowess and strategic mindset to transform how identity-driven data shapes our future.

Frequently Asked Questions (FAQs) for Product Analyst, Identity Solutions Role at Visa
What are the responsibilities of a Product Analyst at Visa in Identity Solutions?

As a Product Analyst at Visa in Identity Solutions, your primary responsibilities include leading data insights and discovery for the Identity Graph and Unified Directory. You'll collaborate closely with product managers to understand their data needs, define product strategies, and build a long-term data roadmap. You will also analyze data for actionable insights that resonate with various stakeholders, ensuring data governance and compliance are at the forefront of your initiatives.

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What qualifications are required for the Product Analyst position at Visa?

To excel as a Product Analyst in Visa's Identity Solutions, candidates typically require a strong analytical background, proficiency in data analysis, and experience with machine learning and AI technologies. Essential qualifications include the ability to work independently in a fast-paced environment, excellent communication skills for stakeholder engagement, and a solid understanding of data governance and privacy regulations.

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What does the data insights process look like for a Product Analyst at Visa?

In the Product Analyst role at Visa, the data insights process involves close collaboration with teams to understand product needs, analyzing data from the Identity Graph and other datasets, and summarizing insights for diverse audiences. You will lead the establishment of key metrics for partnerships and ensure compliance with legal and privacy standards while continuously exploring new data sources to enhance product offerings.

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How does the Product Analyst collaborate with other teams in Identity Solutions at Visa?

Collaboration is key for the Product Analyst at Visa. You will work with product managers, data governance teams, and stakeholders across various geographic regions. This position involves articulating data insights clearly for non-technical audiences and defining analysis requirements for data science teams to ensure that your insights translate into actionable product strategies.

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What makes Visa's Product Analyst position unique in the technology sector?

Visa's Product Analyst position is unique due to its focus on identity solutions that encompass fraud detection and customer authorization within a vast ecosystem. You will be directly involved in cutting-edge data applications, real-time insights, and shaping strategic product roadmaps that impact virtually every Visa client and cardholder, making your contribution vital to the organization's success.

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Common Interview Questions for Product Analyst, Identity Solutions
What experience do you have with data analysis as a Product Analyst?

When answering this question, consider detailing specific projects or scenarios where you've applied data analysis techniques relevant to product strategy. Include tools you’ve used and how your insights led to meaningful outcomes, showcasing your analytical prowess and problem-solving skills.

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How do you prioritize your work with multiple stakeholders in the Product Analyst role?

To effectively prioritize work, communicate how you assess stakeholder needs and timelines, explaining any frameworks or tools you utilize for managing tasks. Highlight your collaboration and negotiation skills to ensure that all stakeholders feel heard and that project goals align with the overall business objectives.

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Can you give an example of how you've communicated complex data insights to a non-technical audience?

For this question, share a detailed example where you translated complex data into understandable insights. Focus on the methods you used to simplify the information, such as visual aids, analogies, or storytelling techniques, emphasizing why clear communication is essential in a product environment.

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What strategies would you use to define key success metrics for a product?

When defining success metrics, discuss your approach to aligning metrics with business goals and customer needs. Mention methodologies such as SMART (Specific, Measurable, Achievable, Relevant, Time-bound) criteria, and provide examples of metrics you've implemented in past projects, explaining their impact on product success.

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How do you handle ambiguous situations in product development?

Describe a time when you faced ambiguity in a project and how you navigated it. Emphasize your analytical thinking, adaptability, and how you seek clarification from stakeholders, while maintaining focus on delivering results. This will demonstrate your ability to be proactive in unclear circumstances.

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What role does data governance play in your work as a Product Analyst?

Explain your understanding of data governance and its importance in maintaining data quality and compliance. You can mention your experiences working with legal and privacy teams to ensure that the data sources you use are credible and align with industry regulations, emphasizing that this is crucial for trustworthy insights.

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What tools or technologies are you familiar with for data analysis?

List relevant tools and technologies you've utilized, such as SQL for database queries, Python or R for data analysis, and visualization tools like Tableau or Power BI. Discuss your proficiency in these tools and provide examples of how you've used them to derive insights for product strategies.

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How would you collaborate with product managers to define a product roadmap?

Provide details on your collaborative process with product managers, highlighting the importance of understanding their vision and objectives. Elaborate on how you would gather and analyze data to contribute effectively to roadmap discussions, ensuring that user insights and data-driven decisions shape the direction of the product.

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Describe a time when your data analysis directly impacted a product decision.

Share a concrete example where your data analysis led to a significant product decision or change. Focus on the data you analyzed, the process you utilized, and the results achieved, showcasing your ability to influence product strategies with solid insights.

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What innovative problem-solving techniques do you apply as a Product Analyst?

Discuss your approach to innovative problem-solving, including how you identify challenges and brainstorm solutions. Include examples of techniques you’ve used, such as design thinking or root cause analysis, underscoring your creativity and critical thinking in driving product improvements.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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