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Product Manager - Visa Token Service (VTS) platform - job 22 of 24

Visa is seeking a driven and strategic Product Manager to shape the future of digital payments through the Visa Token Service (VTS) platform. As a cornerstone of Visa’s global strategy, VTS secures digital commerce and enables innovative payment experiences across channels, devices, and markets. The global VTS team delivers foundational platform capabilities that support tokenization at scale and enable next-generation solutions in close partnership with Visa’s business, technology, and client organizations.

This pivotal role sits at the intersection of platform product design, resilience, extensibility, and innovation. As part of the VTS Core Platform team, you will lead mission-critical product initiatives that define and evolve Visa’s token infrastructure. We are looking for a self-starter with deep technical fluency, strong product instincts, and the ability to drive platform thinking—balancing modular design, cross-functional alignment, and long-term scalability.

You will work closely with engineering, architecture, operations, regional teams, and global partners to define strategy, build scalable solutions, deliver reusable capabilities, and accelerate adoption across a dynamic, multi-stakeholder ecosystem.

If you are proactive, decisive, and passionate about building resilient platforms that support billions of transactions, this is your opportunity to make a global impact.

Essential Functions

  • Define and evolve product requirements, use cases, and technical capabilities for the Visa Token Service platform.
  • Drive end-to-end product delivery—from concept through launch — in an agile environment.
  • Partner with engineering and architecture to build scalable, resilient, and extensible systems.
  • Prioritize and manage a product backlog, balancing impact, risk, and strategic fit.
  • Define KPIs and success metrics to monitor performance and guide iteration.
  • Collaborate with regional and partner teams to incorporate market feedback and ensure global alignment.
  • Balance stakeholder priorities while navigating legal, regulatory, and technical constraints.
  • Contribute to platform strategy and long-term product roadmap.
  • Build cross-functional trust and drive alignment across teams without direct authority.
  • Represent VTS in client engagements and integrate partner feedback into product evolution.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$102500 / YEARLY (est.)
min
max
$85000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager - Visa Token Service (VTS) platform, Visa

Visa is on the lookout for a proactive and strategic Product Manager to join the Visa Token Service (VTS) platform team in Foster City. This exciting opportunity puts you at the center of digital payments, where you will help shape the future of secure transactions. As a key player in Visa’s global strategy, the VTS platform empowers seamless and innovative payment experiences across various channels and markets. In this role, you will lead essential product initiatives, focusing on enhancing Visa’s token infrastructure while collaborating closely with engineering, architecture, and operating teams. We seek someone with a strong technical background and exceptional product instincts who can thrive in a dynamic, agile environment. You will manage the product backlog, ensuring a balance between immediate impact and long-term strategy while defining success metrics that drive performance. Your role will also include engaging with regional partners to gather feedback and ensure smooth alignment across different markets, navigating the complexities of legal and regulatory standards. As a Product Manager for the VTS platform, you will facilitate the integration of user feedback into the evolution of our product, driving towards scalable solutions that support billions of transactions globally. If you are passionate about building resilient platforms and take satisfaction in creating enabling structures for global commerce, this position is not just a job; it’s a chance to make a significant impact on the world of digital payments.

Frequently Asked Questions (FAQs) for Product Manager - Visa Token Service (VTS) platform Role at Visa
What are the main responsibilities of a Product Manager for Visa Token Service?

The Product Manager role for Visa Token Service involves defining and evolving product requirements, driving product delivery from concept to launch in an agile environment, and collaborating closely with engineering and architecture teams to develop scalable systems. You'll be responsible for managing the product backlog and prioritizing based on strategic fit, as well as defining KPIs and success metrics to guide product performance.

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What qualifications are needed for the Product Manager role at Visa?

To excel as a Product Manager at Visa for the Token Service platform, candidates should possess a mix of technical fluency, strong product instincts, and experience in agile product delivery. A background in technology or engineering, along with an ability to navigate complex regulatory environments, will be advantageous. Previous experience in managing stakeholder priorities and driving alignment across teams is also essential.

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What is the importance of the Visa Token Service platform in the digital payments landscape?

The Visa Token Service platform plays a critical role in securing digital commerce by enabling innovative payment experiences and facilitating the tokenization process at scale. It helps ensure that transactions are safe and that customer data is protected, ultimately driving trust and efficiency in the payment system. As such, the Product Manager's work is vital to building solutions that support billions of transactions and enhance global commerce.

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How does collaboration work in the Product Manager role at Visa for the VTS platform?

Collaboration is a key aspect of the Product Manager role at Visa, especially for the VTS platform. You will partner with various teams including engineering, operations, and global partners to define strategies and build robust solutions. Maintaining cross-functional trust and alignment is critical, as you will need to represent the VTS in client engagements where integrating partner feedback into the product roadmap is an important part of the role.

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What is the work environment like for a Product Manager at Visa?

The work environment for the Product Manager position at Visa is hybrid, offering both remote flexibility and in-office collaboration, with details about the specific in-office schedule confirmed by the hiring manager. This approach enhances teamwork while allowing for a balance between focused work and collaborative efforts with cross-functional teams.

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Common Interview Questions for Product Manager - Visa Token Service (VTS) platform
Can you describe your experience with agile product delivery as a Product Manager?

When discussing your experience with agile practices, emphasize your familiarity with agile methodologies such as Scrum or Kanban. Describe specific projects where you drove initiatives from conception through to deployment, focusing on how you facilitated collaboration among teams and adjusted strategies based on market feedback.

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How do you prioritize your product backlog?

In prioritizing a product backlog, I assess the impact, risk, and strategic fit of each item. I use techniques like MoSCoW (Must have, Should have, Could have, Won't have) and involve key stakeholders in discussions to ensure alignment on priorities, which helps in achieving the product’s long-term vision efficiently.

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What challenges have you faced while managing cross-functional teams?

Shared challenges often include differing objectives and priorities among teams. To address these, I focus on clear communication and establishing common goals. I advocate for regular check-ins and collaborative sessions to ensure all teams are aligned on the project roadmaps, facilitating a smoother progression towards our objectives.

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How do you measure the success of a product once it's launched?

Measuring product success involves defining success metrics prior to launch, such as customer adoption rates, transaction volumes, or user satisfaction scores. After launch, I analyze performance against these KPIs, collect feedback, and make iterations to enhance the product, ensuring it continues to meet both market and user needs.

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Tell me about a time you had to incorporate stakeholder feedback into product development.

In previous roles, I actively solicited feedback from stakeholders during the product development phase. One key instance involved integrating client suggestions that shaped our feature set, enhancing usability and leading to increased satisfaction following launch. I believe that ongoing dialogue with stakeholders is critical for product alignment and success.

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What techniques do you use for defining product requirements?

I employ collaborative workshops and user story mapping to gather insights from across the organization as well as direct user feedback. This approach helps ensure that product requirements are comprehensive, addressing both user needs and business objectives while maintaining a balance against technical feasibilities.

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How do you handle conflicting priorities from multiple stakeholders?

To manage conflicting priorities, I first clarify the business outcomes associated with each request. Then, I engage all relevant stakeholders in discussions to outline the implications of each priority and work towards a consolidated approach that aligns with the product strategy while maintaining transparency.

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Can you provide an example of a successful product initiative you've led?

Sure! I led a product initiative focused on expanding a payment platform's capabilities for mobile integrations. Through leveraging customer insights and technology partnerships, we successfully launched a new feature set that increased transaction volumes by over 25% in three months, significantly enhancing user engagement.

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What motivates you in the product management field?

I'm motivated by the opportunity to create impactful solutions that address real customer challenges. The dynamic nature of product management, coupled with the chance to collaborate with diverse teams, fuels my passion as it allows me to continuously learn and innovate in a rapidly evolving industry.

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What role does market research play in your product management process?

Market research is instrumental in my product management process. I utilize it to understand user needs, market trends, and competitor offerings, enabling me to make data-driven decisions. This informs product development strategies, ensuring we remain competitive and relevant in the digital payments landscape.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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