Senior Director, Strategy & Planning NA Risk - job 11 of 26

As a Senior Director, Strategy & Planning at Visa, your responsibilities encompass driving the overall productivity and effectiveness of the NA Risk organization. You'll partner with leaders to frame strategies, manage logistics and content for key events, and develop robust reporting systems for our business partners. You’ll also foster strong relationships with other regional teams to improve operations and ensure best practices are shared globally.

For the Senior Director, Strategy & Planning role at Visa, candidates typically need extensive experience in strategic planning, risk management, and leadership. A background in finance or operations, along with strong analytical and problem-solving skills, is essential. Exceptional communication abilities and a strategic mindset to drive change and inspire teams are also critical for success in this position.

The Senior Director, Strategy & Planning plays a crucial role in supporting Visa's risk objectives by developing prioritized action plans, managing key operational rhythms, and creating insightful reports. By assessing new capability opportunities and working closely with technology partners, you will ensure that Visa's risk strategies effectively evolve to meet changing ecosystem needs.

Essential skills for the Senior Director, Strategy & Planning at Visa include strong strategic thinking, excellent leadership and communication skills, and the ability to analyze complex data. Proficiency in project management and organizational skills is vital, along with a proven track record of driving operational improvements and fostering teamwork across diverse groups.

The work environment for the Senior Director, Strategy & Planning at Visa is dynamic and collaborative. This hybrid position allows for a flexible working experience, balancing remote work with in-office opportunities. You’ll engage with various teams and stakeholders, creating a vibrant atmosphere for exchanging ideas and driving strategic planning initiatives.

In strategic planning roles, I have successfully led initiatives that defined vision and objectives, developed actionable plans, and aligned cross-functional teams with business goals. Highlight a specific project and the positive outcomes achieved to illustrate your impact.

I prioritize communication by engaging stakeholders early in the planning process, using feedback to refine strategies, and providing regular updates on progress. Building strong relationships and demonstrating the benefits of alignment are central to my approach.

I employ a combination of market research, stakeholder input, and data analysis to assess new opportunities. I also collaborate with technology and platform owners to create a robust business case for enhancements that align with our risk objectives.

In my previous role, I initiated a review of departmental processes that resulted in adopting new technologies and workflows. This not only improved efficiency but also shifted team dynamics towards a more innovative culture. Share specific results to demonstrate the value of your initiative.

I believe in fostering open dialogue and establishing mutual goals. I regularly organize cross-functional workshops to ensure everyone is on the same page and can contribute toward shared objectives. Highlight examples of successful collaborations that enhanced overall outcomes.

I measure effectiveness through clear KPIs established at the onset of each initiative. Regular reviews against these metrics help maintain focus and allow for agile adjustments, ensuring that our strategies remain relevant and impactful.

My leadership style is collaborative and empowering. I focus on building trust, encouraging open communication, and enabling team members to take ownership of their responsibilities while providing guidance and support where needed.

I have managed budgets by closely tracking expenditures and aligning resources with strategic objectives. I prioritize resource allocation to maximize ROI, ensuring our initiatives are financially sustainable and aligned with corporate goals.

I once led a project with tight deadlines and competing priorities. By implementing a clear project management framework and weekly progress check-ins, my team was able to meet our goals on time and exceed expectations. Use specifics to underline your problem-solving skills.

Key trends in risk management include the rise of digital transformations, advancements in AI-driven analytics, and increasing regulatory compliance requirements. Staying informed on these trends allows leaders to proactively adapt strategies to mitigate emerging risks.