Sr. Director, Affluent & Consumer Segments - job 12 of 20
Team Summary
The Consumer Card Product & Segments group manages the deployment and optimization of Visa’s core products base consisting of Credit, Debit and Prepaid payments solutions globally. The team is also responsible for the development and deployment of innovation across this product suite. To do this, we work in close partnership with Visa clients and key internal and external stakeholders across the globe. We are also a key part of the transition of conventional card-based solutions onto digital form factors, ensuring Visa payments solutions remain the market-leading way for consumers to spend their money and manage their payments across Visa’s global regions.
Visa Inc. is seeking a dynamic and visionary Senior Director to lead the development, and delivery of Visa's Affluent Consumer Segment strategy. This role is pivotal in driving the evolution of our offerings, from creating new, Ultra High Net Worth (UHNW)-focused propositions to refreshing our existing Mass Affluent product set. The ideal candidate will be a thought-leader, who has experience in and a hunger to 'roll up their sleeves' and get involved in new product development and go-to-market planning, and who has exceptional cross-functional stakeholder management skills and a proven talent for leading and inspiring teams.
Reporting to the VP, Card Products & Segments, the SD, Affluent & Consumer Segments will be responsible for initiatives across six broad areas of responsibility.
Key Responsibilities:
Strategic Leadership:
- Develop and execute a comprehensive strategy for Visa's Affluent Consumer Segments – from Mass Affluent through to Ultra High Net Worth (UHNW).
- Identify market opportunities and trends to drive innovation and growth within the Affluent Segment.
- Work closely with executive leadership to align segment strategies in line with overall business objectives.
Product Development & Enhancement:
- Lead the development of new, innovative UHNW propositions that meet the unique needs of this narrow but important consumer base.
- Oversee the refresh and enhancement of existing Mass Affluent products to ensure they remain competitive and relevant.
- Collaborate across the Product organization and with marketing, finance, risk, compliance and technology teams to deliver best-in-class solutions.
Stakeholder Management:
- Foster strong relationships with internal and external stakeholders, including financial institutions, partners, and service providers.
- Serve as a key spokesperson for the Affluent Segment, representing Visa at industry events and forums.
- Ensure alignment and collaboration across various functions and regions to drive successful product launches and initiatives.
Team Leadership:
- Lead and mentor a high-performing team of direct and dotted line reports, fostering a culture of innovation, collaboration, and excellence.
- Provide guidance and support to team members, enabling their professional growth and development.
- Drive accountability and performance through clear objectives and regular feedback.
International Focus:
- Leverage significant international experience to drive global strategies and adapt them to regional markets.
- Ensure a deep understanding of highly diverse market dynamics and industry landscapes as well as consumer behaviors and preferences across different geographies.
Future Segment Strategy planning and development
- While the initial focus of this role will be on Affluent Segments, the role-holder will also need to plan for development of strategies to appeal to and drive Visa preference amongst.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Average salary estimate
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Visa Inc. is excited to invite applications for the role of Senior Director, Affluent & Consumer Segments in San Francisco. If you're a visionary leader passionate about driving innovation in financial products, this position is perfect for you! As part of the Consumer Card Product & Segments group, you'll spearhead the development of strategies for Visa's Affluent Consumer Segment, which ranges from Mass Affluent to Ultra High Net Worth (UHNW) consumers. Your role is pivotal as you will work closely with key stakeholders across the globe to implement both new ideas and refresh existing products. You’ll research market opportunities and trends, ensuring our offerings are not just competitive but market-leading. What’s more? You will lead a high-performing team and inspire them to deliver exceptional results while nurturing their professional growth. This role demands stellar cross-functional management skills and a proactive approach as you collaborate with various teams—from marketing to technology—to bring best-in-class payment solutions to life. If you're looking to make a significant impact on how consumers interact with their finances on a global scale, this is the opportunity for you! With a hybrid working model, you’ll enjoy the flexibility of working from home and engaging with your team in the office as needed. Join us at Visa, where we're at the forefront of innovation, helping shape the future of payments for consumers around the world.
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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