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Sr. Manager, Event Strategy & Operations - job 23 of 23

Visa is looking for a Sr. Manager, Event Strategy & Operations to administer the resources, tools and technologies necessary to deliver internal and external events and experiences at Visa. Key responsibilities for the Sr. Manager will include management of the following: event tech stack, event intake and ticketing system, cross-functional task force initiatives, event data collection and KPI reporting, complex project initiatives, and shared communication and updates with the wider event organization. This position will report directly to the Sr. Director of Strategy & Operations and will be a thought partner to drive the ongoing development of Visa’s Event & Experience Center of Excellence.  A successful candidate will be strategically minded, highly organized, tech savvy, knowledgeable about the trends and best practices impacting the event industry, excel at managing sophisticated projects, able to work effectively in a complex organization, and adept at synthesizing a variety of inputs into a successful outcome.

Successful Candidate Qualities

  • Project management leader with the ability to handle multiple, high priority projects simultaneously
  • Strategic thinker with the ability to identify, document and highlight dependencies and relationships between projects and cross-functional teams
  • Natural collaborator and relationship builder, able to interact successfully all multiple levels within the organization
  • Customer service driven

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Event Strategy & Operations, Visa

Visa is on the lookout for a dynamic Sr. Manager, Event Strategy & Operations to join the vibrant team in San Francisco! In this pivotal role, you'll be the driving force behind the resources, tools, and technologies that shape exceptional internal and external events and experiences at Visa. Your responsibilities will be diverse and engaging, including overseeing the event tech stack, managing the event intake and ticketing system, and collaborating with cross-functional task forces for various initiatives. You’ll also gather event data, report on KPIs, engage in complex project management, and communicate updates with the wider event organization. Reporting directly to the Sr. Director of Strategy & Operations, you’ll be a key thought partner in advancing Visa’s Event & Experience Center of Excellence. We are seeking someone with a strategic mindset, organizational skills, and a solid grasp of the latest trends and best practices in the event industry. Your ability to juggle multiple high-priority projects while fostering strong relationships across all levels of the organization will set you apart. If you’re tech-savvy, an adept project manager, and passionate about delivering outstanding customer service, this hybrid position could be your next big career move. Join us at Visa, where your expertise can make a significant impact on our event strategy and operations!

Frequently Asked Questions (FAQs) for Sr. Manager, Event Strategy & Operations Role at Visa
What are the main responsibilities of the Sr. Manager, Event Strategy & Operations at Visa?

The Sr. Manager, Event Strategy & Operations at Visa is responsible for managing the event tech stack, overseeing the event intake and ticketing system, and driving cross-functional initiatives. This role also includes the collection of event data, KPI reporting, and handling complex project initiatives, ensuring seamless communication within the wider event organization.

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What qualifications does the Sr. Manager, Event Strategy & Operations position at Visa require?

Candidates for the Sr. Manager, Event Strategy & Operations role at Visa should possess strong project management skills, with experience handling multiple high-priority projects. A strategic mindset, the ability to collaborate with various teams, and a thorough understanding of the latest trends in the event industry are also essential qualifications.

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What skills are important for a successful Sr. Manager, Event Strategy & Operations at Visa?

Successful candidates for the Sr. Manager, Event Strategy & Operations role at Visa should be adept at strategic thinking, organizational prowess, and relationship building. Being tech-savvy and customer service-driven are additional skills that are crucial for excelling in this position, as is the ability to work effectively within complex organizational structures.

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Is the Sr. Manager, Event Strategy & Operations position at Visa a remote or in-office role?

The Sr. Manager, Event Strategy & Operations position at Visa is a hybrid role, meaning that expectations for days in the office will be confirmed by your Hiring Manager. This allows for a balance of in-person collaboration and the flexibility of remote work.

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What is the role of the Sr. Manager, Event Strategy & Operations in Visa's Event & Experience Center of Excellence?

In Visa's Event & Experience Center of Excellence, the Sr. Manager, Event Strategy & Operations acts as a thought partner, helping to drive the development and implementation of innovative strategies for events and experiences across the organization.

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Common Interview Questions for Sr. Manager, Event Strategy & Operations
Can you describe your experience managing large-scale events?

When answering, provide specific examples of previous events you've managed, highlighting your organizational skills, teamwork, and any tech tools you used. Share how you navigated challenges and ensured successful execution.

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What project management tools are you familiar with and how have you used them?

Discuss specific tools like Asana, Trello, or event management software. Explain how you utilized these tools to plan, track, and communicate about event progress effectively.

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How do you ensure collaboration among cross-functional teams during event planning?

Emphasize your communication strategies such as regular check-ins, shared documents, and collaborative tools. Describe a situation where effective collaboration led to a successful event outcome.

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What strategies do you implement for data collection and reporting in events?

Outline your approach to gathering data before, during, and after events. Discuss specific metrics you track and how you report these to stakeholders to inform future event strategies.

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Can you give an example of a challenge you faced in event management and how you resolved it?

Share a detailed account of a particular event challenge, your thought process in addressing it, and the ultimate resolution. Highlight your ability to stay calm under pressure.

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How do you stay updated on trends in the events industry?

Discuss learning sources such as industry publications, webinars, and networking events. Mentioning specific trends you've integrated into past events can enhance your response.

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How do you prioritize tasks when managing multiple events simultaneously?

Explain your prioritization process, mentioning tools or frameworks (like Eisenhower Matrix) you use to assess the urgency and importance of tasks.

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What role does customer service play in event management for you?

Express your belief in customer service being paramount. Provide examples of how you’ve gone above and beyond to ensure attendees have a memorable experience.

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How do you measure the success of an event?

Mention specific KPIs you evaluate, such as attendee feedback, engagement levels, and return on investment. Discuss how you utilize this information for future events.

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Why do you want to work as a Sr. Manager, Event Strategy & Operations at Visa?

Reflect on what excites you about the role and Visa as a company. Discuss your alignment with Visa's values and how your skills can contribute to their event strategy.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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