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Sr. Manager, Product and Portfolio Operations - job 2 of 21

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The Value-Added Services organization creates and delivers products to Visa clients and accelerates the seamless delivery of our products into markets. We are at the core of Visa’s overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

The Senior Manager, Portfolio Operations will partner closely with product teams to manage change management and program management across VAS priorities. The successful candidate will have over a decade of experience leading change and projects across product management, delivery, and operations functions in a consulting firm or equivalent. He or she will have strong consensus building skills and will be comfortable providing guidance and guardrails to a large and disparate team of product managers and supporting professionals. This role sits at the intersection of several different teams, and enables connections with technology, sales, marketing, and support organizations.

Key Responsibilities:

Identify opportunities for continuous improvement in product lifecycle practices and operations, fostering a culture of innovation and collaboration
Lead strategic and operational projects related to product lifecycle transformation that drive commercial outcomes
Program Management of VAS wide initiatives, when required
Develop and implement the Portfolio Operations transformation strategy and roadmap
Drive change management and adoption efforts for transforming product lifecycle practices and operations, ensuring these initiatives are effectively communicated and embraced across the organization
Lead the development of competency framework and corresponding training and accreditation pathways for the product management teams
Facilitate communication and collaboration across all business units, regions and cross-functional stakeholders, providing expert guidance on change management and adoption strategies to ensure successful sponsorship and leadership of transformation initiatives
Partner on the design and delivery of PLM training programs, integrating the needs of different business units, regions, and career stages
Co-define robust onboarding and certification programs for new product managers
Facilitate mentorship programs, knowledge-sharing sessions, workshops, and PLM community events to support ongoing learning and development
Partner with the People team to develop career frameworks and growth paths for product managers
Develop and implement comprehensive communication plans to effectively convey transformation goals, progress, and outcomes to all relevant stakeholders
Establish and monitor metrics to measure the success and impact of change management initiatives, making data-driven adjustments as needed
Support leadership reporting on transformation effectiveness and improvement initiatives.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Sr. Manager, Product and Portfolio Operations, Visa

If you're looking to take the next big step in your career, the Senior Manager, Product and Portfolio Operations role at Visa in San Francisco might be just the opportunity for you! Join a dynamic Value-Added Services organization that actively shapes the way Visa delivers innovative products to clients worldwide. In this pivotal role, you will collaborate closely with product teams to drive change and manage programs that enhance our VAS priorities. With a decade of experience under your belt in product management, delivery, and operations, your expertise will help transform our product lifecycle practices and streamline operations. You're not just a project manager; you're a change leader who excels at building consensus among a diverse team of professionals. You'll facilitate meaningful connections across technology, sales, marketing, and support organizations, ensuring that everyone is aligned and empowered to embrace transformation. Your entrepreneurial spirit will shine as you identify continuous improvement opportunities and lead strategic projects that drive commercial success. Plus, with your knack for mentoring and training, you'll contribute to the development of our teams, offering guidance on best practices for product management. This hybrid position offers flexibility but also requires you to engage actively in office initiatives as determined by your Hiring Manager. So, if you're ready to make a mark with a industry leader, come join us at Visa and help us fulfill our vision of being the best way to pay and be paid for everyone, everywhere.

Frequently Asked Questions (FAQs) for Sr. Manager, Product and Portfolio Operations Role at Visa

What are the key responsibilities of the Senior Manager, Product and Portfolio Operations at Visa?

The Senior Manager, Product and Portfolio Operations at Visa is tasked with identifying opportunities for continuous improvement in product lifecycle practices, leading strategic projects, and driving change management initiatives to support product operations. This role also involves collaborating across various teams—like technology and sales—and developing comprehensive communication plans to ensure that transformation goals are met.