Sr. Site Reliability Engineer - job 0 of 50

As a Sr. Site Reliability Engineer at VISA, your main responsibilities include collaborating with various teams to define critical functions, establishing RTOs and RPOs, developing a comprehensive Disaster Recovery program, leading DR testing activities, and ensuring robust security measures are in place. You will also provide guidance on network and database operations, ensuring seamless integration across complex systems to maintain operational readiness.

To qualify for the Sr. Site Reliability Engineer position at VISA, candidates typically need a relevant degree in Information Technology or a related field, along with extensive experience in site reliability engineering, disaster recovery planning, and data management. Proficiency in network configurations, cloud services, and database systems such as MySQL or PostgreSQL is essential, along with strong problem-solving skills and the ability to lead cross-team collaborations.

The Sr. Site Reliability Engineer plays a crucial role in shaping VISA's disaster recovery strategy by not only developing best-practice recovery programs but also leading the implementation and testing of these measures. Your expertise will inform the processes needed to maintain or restore systems during a disaster, thereby safeguarding the company’s valuable information assets and maintaining operational integrity.

In this role, you will work with various technologies, including cloud-hosted services, network configurations, VPNs, and firewalls, as well as utilizing middleware platforms such as Apache Kafka/Tomcat. Your knowledge of databases (like MySQL, Oracle, and MongoDB) will be essential for effective data management, alongside the development and maintenance of comprehensive documentation for disaster recovery initiatives.

The work environment for a Sr. Site Reliability Engineer at VISA is a hybrid setup that combines the benefits of in-office collaboration with the flexibility of remote work. This setup fosters effective teamwork while allowing you to perform your job efficiently from various locations, ensuring you have a balanced and productive work experience.

When answering this question, highlight specific experiences where you've developed or implemented disaster recovery plans. Discuss the methodologies you employed, like establishing RTOs and RPOs, and how you tested the effectiveness of these plans to ensure readiness for potential disaster scenarios.

Explain your approach to maintaining a disaster recovery plan, emphasizing the importance of scheduled reviews, testing protocols, and updates based on recent technological changes or business requirements. Showcase any specific tools or frameworks you've used to facilitate this process.

Discuss your experience with various networking protocols and tools such as VPNs, firewalls, and load balancers. Provide examples of how you’ve utilized these technologies to troubleshoot issues and maintain system reliability, particularly in the context of disaster recovery.

Illustrate your collaborative techniques with middleware teams, emphasizing your communication skills and your understanding of technologies like Apache Kafka or Tomcat. Provide an example where effective collaboration led to a successful integration project or system enhancement.

Answer by detailing your strategies for data backup, including the use of replication, encryption, and secure data storage. Discuss your familiarity with database management systems and how you ensure their reliability during a disaster recovery process.

Share a specific instance where you led a disaster recovery test, detailing your role in planning, executing, and evaluating the test's outcomes. Address the challenges faced and how you overcame them, emphasizing your leadership and organizational skills.

Discuss your experience with specific cloud-hosted services, such as AWS, Azure, or Google Cloud, detailing how these services facilitated effective disaster recovery processes. Mention any specific features like backup solutions or configuration management that were particularly beneficial.

Articulate your approach to creating and maintaining documentation, stressing the importance of clear and accurate records for impact analysis, risk assessments, and DR standards. Provide examples of how you organize this information for easy access and use by other teams.

Explain the critical intersection of information security and disaster recovery, emphasizing how implementing strong security measures can safeguard data and ensure compliance with regulations. Provide examples of security protocols you have integrated within DR planning.

Talk about your strategies for addressing challenges in cross-team coordination, such as communication gaps or differing priorities. Provide examples that showcase your problem-solving skills and commitment to collaborative outcomes.