Staff SW Engineer (8 - 12 yrs experience in Build and Release management, Deployment, Scripting)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

Release Manager is responsible for driving various teams, both internal and external, to deliver product development features to the market on a monthly/Bi-Weekly cadence. This position is responsible for identifying product rollout requirements including infrastructure, internal operations, external operations, training, etc. and then developing and executing against a project plan, proactively mitigating risks, and managing the software development life cycle from inception to production launch and post production support. This position requires a strong program manager familiar with the challenges that typically confront technology projects, limited resources, conflicting priorities, scope creep, time slippage, etc. and that can work through these challenges, escalating when necessary, and only after exhausting options with internal/external stakeholders.   

Additional Information

• Manage Deployment/Release windows both Production and Non-Production environments
• Collaborating across global business and technology organizations, providing sound analysis and change leadership. 
• Building and maintaining strong internal customer relationships is essential as this position will work with Business Partners, internal staff and system integrators on a daily basis to ensure quality assurance is performed in alignment with global initiatives and requirements across the enterprise.
• Provide comprehensive consultation to stakeholders regarding long- and short-range release delivery requirements and recommend innovations which anticipate the future directions of both business and information technology.
• Provide governance and technical guidance on software components registered for certification and release vehicles. Need to have detail understanding of web applications, database, and infrastructure and configuration   management to provide risk analysis on release provided to product team on business decisions.
• Drive implementation of tested system changes with global distributed teams to determine priorities, schedule new builds and releases, and maintain the environment / build planning.
• Drives improvement opportunity session with senior stakeholders related to release management, configuration management, release engineering, environment management, and security management.
• Provides problem resolution support, specific to systems and server issues, identifies and resolves system/server problems, coordinating with application users to determine symptoms and ensure accurate problem definition.
• Maintains direct knowledge of all operations management and technical processes, procedures, quality standards, and status of service delivery for all operations-related activities. Proposes systems management process improvements and additions.
• Develop and maintain a high degree of system knowledge of the products.
• Responsible for managing distributed teams across multiple regions and product areas
• Leads project teams to achieve milestones and objectives, leading global teams at distributed locations preferred
• Interfacing with external business stakeholders.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications

• Experience: 8 - 12 years of experience in build and release management, with a proven track record of managing complex build and release processes in a software development environment.
• Technical Skills: Experience with build automation tools ( Jenkins, GitLab CI, Bamboo).
• Proficiency in version control systems ( Git, SVN).
• Knowledge of scripting languages ( Bash, Python, PowerShell).
• Familiarity with containerization and orchestration tools ( Docker, Kubernetes).
• Strong understanding of CI/CD concepts and best practices.
• Proven experience in managing and coordinating software releases. Ability to plan and prioritize tasks effectively.
• Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams.
• Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex build and release issues.
• High attention to detail with a focus on accuracy and thoroughness in managing build and release processes.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.