Job details

Staff Systems Engineer (Windows Endpoint)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our engineering functions into a single area focused on providing world class engineering to our end user systems. This change is geared towards rethinking how we provide engineering for the services we're responsible for.

Reporting to the Director - Client Engineering, this role is responsible for the infrastructure, applications, systems, and services throughout the Visa Windows environment. The successful candidate will be required to assist in defining and setting standards, applying solutions-based engineering, assist in the design and architecture of the Windows endpoint environment, as well as high level operations support within the department for escalations and communication.

Essential Functions

Design, implement, and oversee Windows client imaging and provisioning workflows.
Maintain and enhance enterprise client endpoints and management systems, including Bigfix, Microsoft Endpoint Configuration Manager (SCCM) and Intune.
Develop and manage automation and integration workflows between IT systems to support the enterprise client management strategy.
Create, implement, and manage configurations and policies for client endpoint management.
Test, evaluate, and validate new hardware to meet evolving business needs.
Manage IT systems that support client endpoint user experience and workflows.
Develop, assess and recommend innovative solutions through POC’s for business-driven projects and initiatives, collaborating with cross-functional teams to plan, coordinate, and execute IT projects.
Serve as a technical evangelist for the Windows platform, promoting and enhancing the solution within the business.
Create and maintain documentation for supported applications, including certified products, installation, and maintenance scripts.
Evaluate and implement new releases, fixes, and security updates for supported applications across all workstation platforms.
Provide technical guidance and training to other members of the Client Engineering team.
Act as the final technical escalation point for support teams in the APAC region.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
• A bachelor’s degree in computer science or related technical discipline is required.

Preferred Qualifications
• 7-10 years of work experience in engineering function supporting Windows endpoint environment.
• Technical hands-on skills with workstation deployment and configuration technology stacks like Bigfix, SCCM, Intune. Implementing in a highly secure environment is a plus
• Extensive experience in troubleshooting hardware and software problems.
• Experience with network infrastructure (LAN, WAN, Wi-Fi).
• Team player and passionate for contributing to a culture of innovation and flawless execution.
• Demonstrated ability to drive technical initiatives and identify opportunities for improving end user technology.• Experience working with a shift-based, geographically distributed team is preferred
• Hands on experience developing and automating solutions on Windows platforms
• Experience using vulnerability assessment tools like Qualys, Fortify, Appscan or other assessment tools preferred
• Expertise in PowerShell (or) other scripting languages

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Staff Systems Engineer (Windows Endpoint), Visa

Are you ready to make an impact with your technical expertise? At Visa, we are on an exciting journey to transform our Corporate IT group into a cutting-edge engineering organization focused on enhancing customer experience and user support. We're seeking a talented Staff Systems Engineer (Windows Endpoint) to join our Bangalore team. In this role, you’ll have the opportunity to design, implement, and manage workflows for Windows client imaging, while maintaining and enhancing enterprise client endpoints through tools like Bigfix, SCCM, and Intune. You’ll be at the forefront of developing automation workflows that drive our client management strategy, evaluating innovative solutions, and collaborating with cross-functional teams on impactful IT projects. If you have a passion for technology and a knack for designing seamless user experiences, we want to hear from you! Your day-to-day will include troubleshooting, managing security updates, and serving as a technical advisor for your team. We offer a hybrid working environment, allowing you to balance remote work with office days, ensuring a flexible yet productive work-life. Join us at Visa and help us shape the future of payments technology!

Frequently Asked Questions (FAQs) for Staff Systems Engineer (Windows Endpoint) Role at Visa

What responsibilities does a Staff Systems Engineer (Windows Endpoint) at Visa have?

As a Staff Systems Engineer (Windows Endpoint) at Visa, you'll be responsible for overseeing the infrastructure and services in our Windows environment. This includes designing and implementing client imaging workflows, enhancing enterprise endpoints, and developing automation for client management. Additionally, you will create and manage endpoint policies, evaluate new hardware, provide technical guidance to your team, and serve as a key escalation point for support teams in the region.