[VO2 Brand Experience ] - Business Analyst E-commerce

As a Business Analyst at VO2 Group, you will lead design workshops to gather business requirements from teams like e-Merch and brand. You’ll translate these requirements into detailed technical specifications and write user stories in Jira, ensuring a smooth handover to our development teams. Additionally, you will be heavily involved in creating business process simulations and partnering with the QA team to validate solutions through testing.

To apply for the Business Analyst position at VO2 Group, candidates should have proven experience in project coordination and stakeholder management. A strong understanding of project management tools like Confluence and Jira, coupled with strong organizational skills is essential. Fluency in both French and English, along with a strategic problem-solving mindset are also important qualifications for this role.

The recruitment process for the Business Analyst role at VO2 Group is streamlined into three efficient steps. First, candidates will participate in a phone call to discuss the role, followed by an HR interview. Lastly, selected candidates will have a client interview to determine the best fit for both the candidate and the VO2 Group team. Throughout this process, candidates can expect timely follow-ups and excellent support from our HR team.

Candidates for the Business Analyst position at VO2 Group should be proficient with project management tools like Confluence and Jira. Experience with Salesforce Commerce Cloud (SFCC) is also beneficial. Familiarity with methodologies that support project execution, as well as a robust understanding of digital culture, will significantly enhance your effectiveness in this role.

The work environment at VO2 Group is friendly, collaborative, and located in the heart of Paris. We emphasize a culture of listening to our employees’ ideas and desires for advancement, ensuring everyone feels valued and supported. Our team enjoys telecommuting policies, meal vouchers through our partner SWILE, and access to agile training and e-learning solutions, fostering both professional and personal growth.

In answering this question, highlight specific projects where you've successfully coordinated between teams. Discuss your methods for measuring progress, facilitating communication, and overcoming challenges. Using quantifiable results can make your experience more impactful.

Explain your approach to leading design workshops and conducting one-on-one interviews with stakeholders to capture their needs accurately. Share examples of tools you use, like Confluence or Jira, and emphasize the importance of clarity and validation throughout the process.

Discuss your experience using project management tools like Confluence and Jira for documentation. You can also mention any visualization tools used to create diagrams and processes that clearly communicate project specifications to stakeholders.

Choose a project where you played a crucial role as a Business Analyst. Detail your contributions, the challenges faced, how you resolved them, and the positive outcome that resulted from your efforts, reinforcing your problem-solving and strategic thinking skills.

Describe your conflict resolution approach, emphasizing active listening and empathy. Provide an example of a situation where you successfully mediated a disagreement and how it led to a better alignment of project goals.

Share the methodologies you are familiar with, such as Agile or Waterfall. Discuss how you adapt these methodologies to fit project needs and how they enhance team collaboration and project outcomes.

Explain your collaboration with QA teams. Talk about your approach to testing validation and how you gather feedback from stakeholders to ensure that the final product aligns with business expectations.

Detail any specific experience you have with e-commerce platforms, particularly if you have worked with Salesforce Commerce Cloud (SFCC). Discuss how this background helps you understand the unique requirements of e-commerce business teams.

Highlight your fluency in both French and English, emphasizing how these skills enhance your ability to communicate effectively with diverse teams and stakeholders in a multicultural environment.

Share your enthusiasm for VO2 Group's commitment to innovation, diversity, and creating a stimulating work culture. Discuss how these values align with your career aspirations and how you believe you can contribute to their goals.