Hybrid Forklift Driver/Returns Specialist

As a Hybrid Forklift Driver/Returns Specialist at Vuori, your key responsibilities will include loading and unloading delivery trucks, processing returns for ECOM and Wholesale channels, grading returned products, and collaborating with various teams to ensure timely refund issuance. Your role requires a balance of physical dexterity and precision in managing returns, ensuring only high-quality items reach our customers.

To qualify for the Hybrid Forklift Driver/Returns Specialist position at Vuori, candidates must be forklift certified, possess a clean driving record, and have experience in warehouse or retail environments. Additionally, you should be highly organized, detail-oriented, and able to lift and carry up to 50 lbs, all while thriving in a fast-paced atmosphere.

Safety is a top priority for every Hybrid Forklift Driver/Returns Specialist at Vuori. You’ll be trained to carefully load and unload pallets, while consistently monitoring your surroundings. Maintaining a clean driving record and following safety protocols will be crucial to help prevent accidents and promote a secure working environment, ensuring you and your colleagues can operate with confidence.

At Vuori, the hourly pay for the Hybrid Forklift Driver/Returns Specialist position falls within the range of $19.00 to $20.00 per hour. This competitive compensation reflects the value we place on your skills and the vital role you play in our fast-paced retail environment.

Vuori is committed to investing in our employees, offering benefits such as health insurance, a savings and retirement plan, employee assistance programs, a generous discount on Vuori products, paid time off, and wellness and fitness benefits, reflecting our focus on personal growth and a healthy work-life balance.

To prioritize safety while operating a forklift, I always follow established protocols, ensure my load is balanced, and keep my surroundings clear of hazards. Additionally, I stay focused and avoid distractions, regularly checking blind spots as I maneuver.

I have experience efficiently processing returns, which includes assessing the condition of products, entering data into the system, and communicating with other departments to ensure customer satisfaction. Thorough attention to detail is key in this process.

To ensure quality, I would systematically inspect each returned item for any damages or signs of wear. It's crucial to adhere to company standards and only approve items that meet the 'like new' criteria before they are resold.

To manage a high volume of tasks, I prioritize efficient time management by breaking down tasks into smaller segments and using checklists to stay organized. Maintaining focus and a calm demeanor also contributes to my accuracy.

I'm excited about the opportunity at Vuori because I admire the company's commitment to redefining athletic apparel and fostering a positive work environment. I believe my skills as a certified forklift driver, combined with my attention to detail, align perfectly with the role.

The most important skill for a returns specialist is attention to detail. Accurately assessing the condition of returned items ensures that only the best products make it back to customers, which is vital for maintaining a reputable brand image.

I maintain a clean workspace by ensuring that everything has a designated spot and putting items away immediately after use. Regularly tidying up throughout the day helps to manage clutter, which can impede efficiency.

In a retail setting, processing refunds typically involves verifying the returned item’s condition, entering relevant data in the ERP system, and confirming the refund with the customer to resolve their concerns promptly and effectively.

I thrive in team-oriented environments where collaboration is vital. I find motivation in exchanging ideas, supporting teammates, and contributing to a common goal, which creates a positive and productive atmosphere.

I cope with the physical demands of the Hybrid Forklift Driver/Returns Specialist role by maintaining regular exercise and proper lifting techniques to enhance my physical stamina. I also ensure to take necessary breaks to avoid fatigue and keep my performance optimal.