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Retail Assistant Store Manager - job 2 of 3

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of Retail Assistant Store Manager at Vuori is to help the Retail Store Manager lead the retail sales team by for example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences.

Create an unforgettable customer experience

  • Works with the sales team to ensure each customer receives the best experience possible.
  • Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
  • Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
  • Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.

Be the business

  • Leads the team on the day to day operations of the store when the Store Manager is not in.
  • Motivates the sales team and achieves sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Leads the team in the completion of projects while keeping the focus on customer experience.
  • Communicating inventory needs to support the business goal.

Leadership/Ownership

  • Assists the Store Inventory Lead in the processing of all shipments of product, as well as inventory management.
  • Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
  • Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning.
  • Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
  • Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times

Operations

  • Completes weekly manual restock and sends report to inventory management.
  • Completes weekly cycle counts.
  • Assists in processing weekly shipments.
  • Ensures all store supplies are stocked and communicates needs on a monthly basis.
  • Processes all online returns and defective products as needed and ships to the warehouse.
  • Ensures all restock and destock is handled on a daily basis.
  • Assists in keeping the backroom clean and bins organized.
  • Manages the Aloha displays; refreshed and restocked weekly.
  • Manages the mannequin refresh and checking one offs.
  • Ensures all merchandising standards are happening on the floor.

Qualifications

  • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 2/3 weekend days (Fri/Sat/Sun).
  • Must be a leader in punctuality and attendance, adhering to scheduled shifts.
  • Ability to develop relationships with customers and colleagues.
  • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.
  • Eager to develop new skills and responsive to feedback.

Additional Information

Pay Range: $22-25 hourly (plus $1.50 - $9 additional in hourly team commission each day)

Benefits:

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$48920 / YEARLY (est.)
min
max
$45840K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Assistant Store Manager , Vuori, Inc

Join Vuori as a Retail Assistant Store Manager, where you'll be at the forefront of redefining athletic apparel in a vibrant retail environment. Located at 5001 Aspen Grove Dr, Franklin, TN, our company thrives on a coastal California lifestyle that integrates fitness, creativity, and everyday life. In this exciting role, you will support the Retail Store Manager in leading a dynamic sales team, forging connections with customers, and embodying Vuori's brand values with your infectious optimism and product knowledge. You will help create incredible experiences, ensuring that each customer feels valued and informed about the products. As a key player in daily operations, you will motivate the team, meet sales goals, and assist with inventory management. Your responsibilities include preparing fitting rooms, sharing honest feedback on styles, and engaging customers about new products and events. You'll also work on merchandising, lead the team during the manager’s absence, and ensure that the store is well-stocked and visually appealing. If you're a proactive and energetic leader who loves connecting with people and has a knack for organization, Vuori is the perfect place for you to grow and thrive. Plus, you’ll enjoy benefits like health insurance, paid time off, and a generous employee discount. Come join us at Vuori and help us inspire others to live life with enthusiasm and purpose while having a great time doing it!

Frequently Asked Questions (FAQs) for Retail Assistant Store Manager Role at Vuori, Inc
What are the primary responsibilities of a Retail Assistant Store Manager at Vuori?

As a Retail Assistant Store Manager at Vuori, your primary responsibilities include supporting the Retail Store Manager in leading the sales team, enhancing the customer experience, managing daily store operations, and maintaining product knowledge to effectively interact with customers. You'll help motivate the team to achieve sales goals and ensure that all customers receive an unforgettable shopping experience.

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What qualifications are needed for the Retail Assistant Store Manager position at Vuori?

To be successful as a Retail Assistant Store Manager at Vuori, candidates should possess strong interpersonal and communication skills, a customer service-oriented mindset, and the ability to multitask in a fast-paced environment. A keen sense of ownership, punctuality, and a willingness to learn new skills are essential for this role.

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What is the salary range for the Retail Assistant Store Manager role at Vuori?

The pay range for the Retail Assistant Store Manager position at Vuori is between $22 to $25 per hour, with the potential to earn an additional $1.50 to $9 in team commissions each day, rewarding your performance and contribution to the team's success.

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How does Vuori support employee growth for the Retail Assistant Store Manager position?

At Vuori, employee growth is a priority, and as a Retail Assistant Store Manager, you'll have ample opportunities to develop new skills and gain valuable experience in retail management. Vuori encourages feedback and offers a supportive environment for career advancement through continuous learning and training.

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What are the benefits offered to Retail Assistant Store Managers at Vuori?

Retail Assistant Store Managers at Vuori enjoy a comprehensive benefits package that includes health insurance, paid time off, an employee discount, and a 401(k). This emphasis on employee well-being reflects our dedication to fostering a positive work environment.

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Common Interview Questions for Retail Assistant Store Manager
How would you handle a difficult customer as a Retail Assistant Store Manager at Vuori?

In a situation with a difficult customer, the key is to remain calm and empathetic. Listen actively to their concerns, acknowledge their feelings, and work towards a solution that aligns with Vuori’s values. Offer alternatives that benefit the customer while adhering to store policies.

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Can you provide an example of how you've motivated a team in a retail environment?

One effective way to motivate a team is by setting clear, achievable goals and recognizing individual contributions. Sharing past successes and involving team members in decision-making processes fosters a sense of ownership, making them feel valued and engaged.

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What strategies would you use to ensure excellent customer experiences at Vuori?

To ensure excellent customer experiences, I would emphasize product knowledge training for the team, encourage personal interactions with customers, and maintain a welcoming store environment. Proactively seeking customer feedback can also guide improvements in our approach.

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How do you prioritize tasks when managing a busy retail store?

I prioritize tasks by assessing urgency and impact. Starting the day with a clear plan helps allocate time for high-impact activities, such as customer engagements and inventory management, while ensuring routine tasks are completed efficiently.

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What role does communication play in the Retail Assistant Store Manager position?

Communication is vital in the Retail Assistant Store Manager position; it facilitates team cohesion, enhances sales strategy execution, and ensures customers receive timely information. Regular team meetings and updates keep everyone aligned and proactive.

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Describe your experience with inventory management.

I have experience in inventory management, which involves monitoring stock levels, processing shipments, and conducting cycle counts. I prioritize maintaining an organized inventory to ensure that the store is fully stocked and that products are readily available for customers.

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How do you foster a positive team environment in retail?

Fostering a positive team environment involves recognizing team achievements, promoting collaboration, and encouraging open communication. I believe in celebrating successes together and supporting one another in daily tasks to build a strong team spirit.

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What do you believe is the key to successful visual merchandising in a retail context?

Successful visual merchandising hinges on showcasing products in an engaging manner that resonates with customers. This includes strategic product placement, the use of appealing displays, and keeping up with seasonal trends to create an attractive shopping experience.

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How would you stay informed about the latest trends in activewear?

To stay informed about the latest trends in activewear, I would regularly follow industry publications, engage with fashion blogs, and participate in relevant workshops and events. Networking with other professionals in the field also provides valuable insights.

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Why do you want to work for Vuori as a Retail Assistant Store Manager?

I want to work for Vuori because I admire the company’s values of community, fitness, and creative expression. The opportunity to inspire customers through high-quality athletic wear while being part of a dynamic, passionate team aligns perfectly with my career aspirations.

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Launched in 2015 and based in California, Vuori merges technical clothing with a West Coast vibe that looks and feels great.

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DATE POSTED
December 31, 2024

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