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Retail Assistant Store Manager - job 1 of 8

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of Retail Assistant Store Manager at Vuori is to help the Retail Store Manager lead the retail sales team by for example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences.

Create an unforgettable customer experience

  • Works with the sales team to ensure each customer receives the best experience possible.
  • Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
  • Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
  • Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.

Be the business

  • Leads the team on the day to day operations of the store when the Store Manager is not in.
  • Motivates the sales team and achieves sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Leads the team in the completion of projects while keeping the focus on customer experience.
  • Communicating inventory needs to support the business goal.

Leadership/Ownership

  • Assists the Store Inventory Lead in the processing of all shipments of product, as well as inventory management.
  • Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
  • Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning.
  • Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
  • Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times

Operations

  • Completes weekly manual restock and sends report to inventory management.
  • Completes weekly cycle counts.
  • Assists in processing weekly shipments.
  • Ensures all store supplies are stocked and communicates needs on a monthly basis.
  • Processes all online returns and defective products as needed and ships to the warehouse.
  • Ensures all restock and destock is handled on a daily basis.
  • Assists in keeping the backroom clean and bins organized.
  • Manages the Aloha displays; refreshed and restocked weekly.
  • Manages the mannequin refresh and checking one offs.
  • Ensures all merchandising standards are happening on the floor.

Qualifications

  • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
  • Must be a leader in punctuality and attendance, adhering to scheduled shifts.
  • Ability to develop relationships with customers and colleagues.
  • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.
  • Eager to develop new skills and responsive to feedback.

Additional Information

Pay Range: $22.00 - $25.00 per hour plus team pulled commissions

Benefits:

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$48880 / YEARLY (est.)
min
max
$45760K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Assistant Store Manager, Vuori, Inc

At Vuori, we're not just about selling athletic apparel; we're setting the standard on how to blend high performance with everyday style. As a Retail Assistant Store Manager at our Metzger location, you'll play a key role in leading our spirited retail sales team. This position is all about forging genuine connections with our customers while embodying Vuori's upbeat brand values. You'll ensure that every visitor walks away with a memorable experience, whether by assisting them in finding the perfect fit or sharing insights about our latest products. Think of yourself as the backbone of the store—motivating the team to hit those sales targets and fostering an environment where customer service shines. You’ll also help manage day-to-day operations, oversee inventory, and uphold Vuori's renowned visual merchandising standards. With our focus on personal growth and opportunity, your work won't just be a job; it’s a chance to inspire others to live with purpose and enthusiasm through fashion. We're all about clarity, fun, and being your best self, while reaping the rewards of a dynamic commission-based environment. If you're passionate about fashion and fitness and want to lead a dedicated team, apply now to help us make every customer's experience unforgettable!

Frequently Asked Questions (FAQs) for Retail Assistant Store Manager Role at Vuori, Inc
What are the key responsibilities of a Retail Assistant Store Manager at Vuori?

As a Retail Assistant Store Manager at Vuori, you will take charge of leading the sales team, ensuring that customer satisfaction is the main priority. Your duties will involve guiding your team through daily operations, engaging customers with product knowledge, and fostering a welcoming environment. You’ll also manage inventory processes and maintain high merchandising standards to enhance the overall store experience.

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What qualifications do I need to apply for the Retail Assistant Store Manager position at Vuori?

To succeed as a Retail Assistant Store Manager at Vuori, candidates should possess strong organizational skills, excellent communication abilities, and a genuine love for customer interaction. Past experience in retail or a leadership role is beneficial, as well as the ability to multitask in a fast-paced environment. A commitment to punctuality and a customer-first attitude is essential in this role.

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What is the work schedule like for the Retail Assistant Store Manager at Vuori?

The work schedule for the Retail Assistant Store Manager at Vuori typically includes 8-hour shifts, 5 days a week, with at least one weekend day required. Flexibility for morning and evening shifts is also important to accommodate store needs. This structure allows for a balanced work-life integration while ensuring the store operates smoothly.

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How does the Retail Assistant Store Manager at Vuori interact with customers?

In the role of Retail Assistant Store Manager at Vuori, engaging with customers goes beyond just selling products. You'll be forging lasting relationships by providing tailored advice on style and fit, informing them about new merchandise and upcoming events, and ensuring a personalized shopping experience that leaves a great impression.

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What career growth opportunities exist for a Retail Assistant Store Manager at Vuori?

At Vuori, the Retail Assistant Store Manager position offers a pathway to grow into higher management roles within the company. With a strong emphasis on personal development and skill enhancement, you're encouraged to take on new challenges, stay informed on industry trends, and potentially advance your career in retail management.

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Common Interview Questions for Retail Assistant Store Manager
Can you describe your experience with customer service as a Retail Assistant Store Manager?

In answering this question, highlight specific instances where you've successfully resolved customer issues, built relationships, and enhanced the shopping experience. Emphasize your commitment to customer satisfaction and your ability to motivate your team in delivering exceptional service.

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How do you prioritize tasks in a fast-paced retail environment?

Share your strategies for managing multiple responsibilities efficiently. This could include techniques you use to assess urgent tasks, delegate responsibilities, and stay organized. Discussing your adaptability and proactive attitude will demonstrate your suitability for the role.

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What leadership qualities do you believe a Retail Assistant Store Manager should possess?

Focus on key leadership traits such as effective communication, motivating team members, and leading by example. Illustrate these characteristics with real-life examples from your past experiences to show how you have inspired and guided a team to success.

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How would you handle a difficult customer interaction?

When discussing this scenario, outline a calm and empathetic approach. Highlight the importance of listening to customer concerns, addressing issues tactfully, and providing a resolution that aligns with the company's values, ensuring that the customer remains engaged and appreciated.

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What methods do you use to maintain visual merchandising in a retail store?

Share your experience with visual merchandising strategies, including how you choose product placements and ensure they resonate with customers. Talk about how you keep displays fresh and appealing, leading to increased sales and better customer experiences.

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What do you believe are the most important metrics in a retail management role?

Discuss various performance metrics such as sales goals, customer satisfaction ratings, and inventory turnover. Emphasize how these metrics help drive business decisions and inform strategies to improve overall store performance.

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How do you train new team members as a Retail Assistant Store Manager?

Describe your approach to training, which should include hands-on methods, mentorship, and gradual escalation of responsibilities. Explain how you incorporate Vuori’s brand values in training to equip new hires with the skills needed for success.

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Can you provide an example of a successful sales strategy you implemented in the past?

Offer a specific example that outlines the strategy you developed, the execution process, and the results achieved. Make sure to highlight how it improved team performance and customer engagement to showcase your strategic thinking.

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What is your understanding of Vuori’s brand values?

Discuss your research about Vuori’s emphasis on an active coastal lifestyle, personal growth, and fashion fusion. Convey your enthusiasm for the brand and how these values motivate your approach to customer interactions and team leadership.

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Why do you want to work at Vuori as a Retail Assistant Store Manager?

Express your passion for the brand, your alignment with its values, and how your experience makes you an excellent fit for the team. Highlight what you hope to contribute and learn as part of the Vuori family, emphasizing your excitement about joining a company that encourages personal growth.

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Launched in 2015 and based in California, Vuori merges technical clothing with a West Coast vibe that looks and feels great.

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April 17, 2025

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