Director, Product Management - Tech - job 2 of 6

The Director, Product Management - Tech at Walmart is responsible for defining the product vision and roadmap for Tech Compliance across various eCommerce channels. Key responsibilities include leading a team of Product leaders, mentoring them, and ensuring that the product journey aligns with customer needs while leveraging technical expertise to drive satisfaction. Additionally, this role involves strong product execution and collaborative efforts across the organization to meet strategic goals.

To qualify for the Director, Product Management - Tech position at Walmart, candidates typically need a bachelor's degree in computer science, engineering, or a related field with at least 11 years of experience in product management. Alternatively, candidates can qualify with 13 years of experience in a related area. Preferred qualifications include a master's degree and significant supervisory experience with a focus on large-scale, complex B2B/C products.

The Director, Product Management - Tech at Walmart works in a flexible, hybrid environment that combines in-office collaboration with remote work when not onsite. This approach allows for enhanced teamwork, quicker decision-making, and greater flexibility in personal life without compromising on collaboration and productivity across the global team.

Successful candidates for the Director, Product Management - Tech at Walmart should possess a strong product vision, exceptional leadership skills, and the ability to foster collaboration across departments. Key skills include critical thinking, product design expertise, and a deep understanding of customer needs in the technology space, particularly within eCommerce. Experience with accessibility standards and creating inclusive digital experiences is highly valued.

Walmart offers a comprehensive benefits package for the Director, Product Management - Tech position, which includes a competitive salary with incentive awards based on performance, 401(k) matching, stock purchase plans, paid maternity and parental leave, and multiple health plan options. The company is committed to creating a supportive work environment for all employees.

To define a successful product vision for Walmart's Tech Compliance, one should consider customer needs, industry trends, and the overall strategic goals of the company. This involves gathering insights from users, analyzing market data, and aligning the vision with Walmart's commitment to technology-driven innovations in retail.

Leading product teams requires empathy, strong communication skills, and the ability to inspire and motivate. I would emphasize my hands-on approach in mentoring team members, ensuring they understand their roles and driving collaboration to achieve our product goals. Sharing past successes in this arena can illustrate my experience effectively.

Enhancing collaboration across departments begins with clear communication and mutual understanding of each team's goals. I would encourage regular cross-department meetings, use collaborative tools to share updates and successes, and promote an inclusive culture where every idea is valued. This fosters unity and alignment towards shared objectives.

To prioritize product features, I employ a structured approach that incorporates customer feedback, market demand, and alignment with business goals. Techniques like the MoSCoW method (Must have, Should have, Could have, Won't have) can be effective, as they provide a framework for evaluating features based on their impact and urgency.

I have extensive experience with eCommerce technologies, including platforms that enhance customer engagement and streamline operations. Understanding the intricacies of how these technologies integrate with various systems is crucial for creating a seamless user experience, which I have actively contributed to in my previous roles.

Ensuring accessibility begins with integrating the Web Content Accessibility Guidelines (WCAG) into our design process. I advocate for using assistive technologies and conducting regular audits to identify and address potential accessibility concerns, making sure that our products are inclusive for all users.

Key metrics for measuring product success include customer satisfaction scores, user engagement rates, and revenue growth. Additionally, tracking feature adoption and performance metrics helps gauge how well the product meets its goals and how it resonates with users, informing future iterations.

One challenge I faced was when user needs shifted unexpectedly during development. I promptly organized a series of user feedback sessions to realign our priorities based on the new insights. This agile response not only ensured the product's relevance but also reinforced the importance of continuous learning and adaptation.

Fostering a culture of continuous learning involves encouraging knowledge sharing, offering professional development opportunities, and recognizing team members who pursue learning initiatives. I would initiate regular team workshops and learning sessions, where everyone can bring their insights and expertise, creating an environment where growth is prioritized.

I am drawn to Walmart because of its commitment to innovation and technology that positively impacts millions of customers. Joining the Walmart Global Tech team aligns with my passion for using technology to enhance customer experiences while being part of a diverse workforce that values collaboration and inclusivity.